Publications

July 1990 (Revised October 1995)
Case

Xerox Corp.: Leadership of the Information Technology Function (B)

By: Lynda M. Applegate

Keywords: Information Technology; Information Technology Industry

February 2024
Case

Does “Matter” Matter? Amazon and Open Standards in the Smart Home Industry

By: Frank Nagle

In early 2023, the smart home industry stood at a pivotal juncture. The recent launch of “Matter” version 1.0, an ambitious interoperability standard developed by the Connectivity Standards Alliance (CSA), promised to unify a fragmented market plagued by incompatible... View Details

Keywords: Digital Platforms; Resource Allocation; Standards; Business Strategy

Educators

2012
Working Paper

Information Technology and Boundary of the Firm: Evidence from Plant-Level Data

By: Chris Forman and Kristina McElheran

We study the relationship between different margins of information technology (IT) use and vertical integration using plant-level data from the U.S. Census of Manufactures. Focusing on the short-run decision of whether to allocate production output to downstream plants... View Details

Keywords: Information Technology; Technology Adoption; Production; Factories, Labs, and Plants; Vertical Integration; Supply Chain; Manufacturing Industry; United States

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February 1999 (Revised May 2002)
Teaching Note

MicroAge, Inc.: Orchestrating the Information Technology Value Chain TN

By: Lynda M. Applegate

Teaching Note for (9-398-068). View Details

Keywords: Technology Industry; Arizona

April 1996 (Revised April 1996)
Case

Shopping Alternatives, Inc.: Home Shopping in the Information Revolution

By: Raymond R. Burke, Nancy F. Koehn and Geoffrey Verter

Keywords: Consumer Products Industry

2006
Book

Invisible Engines: How Software Platforms Drive Innovation and Transform Industries

By: David S. Evans, Andrei Hagiu and Richard Schmalensee

Keywords: Digital Platforms; Applications and Software; Innovation and Invention; Transformation

June 1999 (Revised May 2000)
Exercise

Working with your "Shadow Partner" in the healthcare industry (A)

By: Richard L. Nolan

Intended to introduce individuals to search engines and databases on the Internet, in particular those that are available to HBS. This exercise is a more difficult version of Working with Your "Shadow Partner" and is intended for those with some previous Internet... View Details

Keywords: Health Care and Treatment; Internet and the Web; Health Industry

June 2015
Case

Beacon Group of Hong Kong: Finding Light in the Shadow Education Industry

By: Christopher Marquis, Qi Li and Guy Leung

After more than 25 years of operation, Beacon Group had grown from having 3 small classrooms on the fourth floor of a commercial building, to a network of 21 centers across Hong Kong with over 60,000 students enrolled per year. The key long-term challenge for the... View Details

Keywords: Online Education; Education; Tutoring; Incentives; Hong Kong; Motivation and Incentives; Internet and the Web; Family Business; Education Industry; Hong Kong

Educators

August 1995
Teaching Note

State Street Boston Corporation: Leading with Information Technology TN

By: Richard L. Nolan, Donna B. Stoddard and Chiara Francalanci

Teaching Note (5-196-058). View Details

Keywords: Information Technology; Financial Institutions; Transformation; Technology Adoption; Information Management; Competitive Strategy; Financial Services Industry

1980
Mimeo

The Generation of Industrial Technology by the Less Developed Countries

By: Pankaj Ghemawat and Louis T Wells Jr

Keywords: Information Technology; Developing Countries and Economies

November 2011
Teaching Note

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry (Brief Case)

By: Michael Beer and Ingrid Vargas

Teaching Note for 4360. View Details

Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Conflict and Resolution

December 1987 (Revised March 1990)
Case

Manufacturers Hanover Corp.: The New Information Technology Organization (A)

By: Lynda M. Applegate and Donna B. Stoddard

Keywords: Banks and Banking; Information Technology; Banking Industry

2008
Working Paper

Consequences of Voluntary and Mandatory Fair Value Accounting: Evidence Surrounding IFRS Adoption in the EU Real Estate Industry

By: Karl A Muller III, Edward J. Riedl and Thorsten Sellhorn

We examine the causes and consequences of European real estate firms' decisions to provide investment property fair values prior to the required disclosure of this information under International Financial Reporting Standards (IFRS). We find evidence that investor... View Details

Keywords: Fair Value Accounting; Financial Reporting; International Accounting; Corporate Disclosure; Standards; Real Estate Industry; European Union

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18 Sep 2012
Working Paper Summaries

Risky Business: The Impact of Property Rights on Investment and Revenue in the Film Industry

Keywords: by Venkat Kuppuswamy & Carliss Y. Baldwin; Motion Pictures & Video

2006
Other Unpublished Work

Does Competition Increase Patent Litigation? Empirical Evidence of Strategic Patenting in the Telecom Equipment Industry

By: Juan Alcacer and Rachelle C. Sampson

Anecdotal evidence suggests that patent litigation has increased in the last 20 years as firms in knowledge intensive industries use patents more frequently to protect their knowledge stocks and managers focus on extracting new revenue streams from existing patent... View Details

Keywords: Patents; Competition; Lawsuits and Litigation

Article

Swedish Entrepreneurs in Manufacturing Firms and Their Sources of Information

By: D. A. Leonard

Keywords: Entrepreneurship; Business Ventures; Information; Manufacturing Industry; Sweden