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  • All HBS Web  (331)
    • News  (19)
    • Research  (271)
    • Events  (6)
    • Multimedia  (1)
  • Faculty Publications  (179)

Show Results For

  • All HBS Web  (331)
    • News  (19)
    • Research  (271)
    • Events  (6)
    • Multimedia  (1)
  • Faculty Publications  (179)
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  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

chooses to found a nonprofit instead of a firm, because this is more likely to lead to success, what can be inferred about the state of the software market? Organizational theorists argue that nonprofit foundations are created to protect... View Details
Keywords: by Mallory Stark
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

Subsequently, it needs information on how well the strategy is being implemented and what results the strategy is delivering. Directors cannot infer from quarterly financial statements whether the company has selected a sensible customer... View Details
Keywords: by Robert S. Kaplan
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

customer. "Sometimes it makes sense to have a conversation with customers to find out how satisfied they are, and there are other times when the vendor might be better off drawing inferences from observations of actual customer... View Details
Keywords: by Peter K. Jacobs
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

signal and infer quality of difficult-to-observe management practices. Prior evaluations of voluntary management programs have focused on those that lack verification mechanisms and have found little evidence that they legitimately... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

firms attempt to manage recently acquired customers for whom only the first purchase has been observed. We propose a model that allows marketers to form “first impressions" of customers right after having been acquired. We define a first impression as an View Details
Keywords: Dina Gerdeman
  • 07 Jun 2011
  • First Look

First Look: June 7

indicated which topics were being searched and created content accordingly. Demand treated its 5,000 online articles published per day as an investment, not a cost, a reversal of the traditional media model. In addition to being able to View Details
Keywords: Sean Silverthorne
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Methods By: Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres Abstract—We describe how to employ machine learning (ML) methods in theory development. Compared to traditional causal inference methods, ML methods make far fewer a... View Details
Keywords: Dina Gerdeman
  • 01 Aug 2011
  • Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

information about inventors' immigration status or ethnicities, they do contain the inventors' names. By utilizing name-matching software, the researchers could infer the ethnicity of inventors at any given firm. An inventor named Chang... View Details
Keywords: by Carmen Nobel; Technology
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

consumer's expected welfare. One way to think of this is to ask whether a better-informed consumer would move in the directions suggested by prescriptive models. Generally, I predict that as a consumer received more information, they would behave more compatibly with... View Details
Keywords: by Max H. Bazerman
  • 19 Feb 2007
  • Research & Ideas

Inexperienced Investors and Market Bubbles

downturn in returns are more likely to infer that prices would continue to go up. We thought the experimental work was interesting, but wanted to know whether those results had anything to do with real-world financial markets. Our main... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

(forthcoming) Abstract Abarbanell and Lehavy (2006) examine the effect of distributional properties of earnings and forecast data used by researchers who investigate 'Street' earnings. They perform a large number of analyses, and emphasize that care must be taken in... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

the complex pattern of correlation has implications for managerial actions regarding targeting and optimal discounting. We find that retailers can make misleading inferences about the impact of targeted discounts when they ignore... View Details
Keywords: Martha Lagace
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three implicit promises to which consumers react negatively when... View Details
Keywords: by Sean Silverthorne
  • 06 Dec 2016
  • First Look

December 6, 2016

overworked lifestyle, rather than a leisurely lifestyle, has become an aspirational status symbol. A series of studies shows that the positive inferences of status in response to busyness and lack of leisure are driven by the perceptions... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2013
  • First Look

First Look: June 4

measurement errors. I document the first direct empirical evidence that ICC measurement errors can be persistent, can be associated with firms' risk or growth characteristics, and thus confound regression inferences on expected returns. I... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Developing Theory Using Machine Learning Methods By: Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres Abstract—We describe how to employ machine learning (ML) methods in theory development. Compared to traditional causal inference... View Details
Keywords: Dina Gerdeman
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

average, consistent with the Bayesian intuition that the market inferred their work was mediocre all along. We then investigate whether the eminence of the retracted author and the cause of the retraction (fraud vs. mistake) shape the... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2014
  • First Look

First Look: December 23

interference when identifying an object from others' spatial perspectives, and relied more heavily on privileged knowledge when inferring others' beliefs. Using both experimental-causal-chain and measurement-of-mediation approaches, we... View Details
Keywords: Carmen Nobel
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

to conflict, and the issues related to making causal inferences from observed correlations. We illustrate how some of these issues can be overcome in a study of mental health in post-conflict Bosnia and Herzegovina. Mental health is... View Details
Keywords: Martha Lagace
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

should manage their corporate brands. The idea is that a significant part of the value of MNC brands comes from the inferences that consumers draw from their global reach. This idea makes intuitive sense to managers but has never been... View Details
Keywords: by Manda Salls
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