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Publications

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  • All HBS Web  (1,355)
    • News  (328)
    • Research  (435)
    • Events  (3)
    • Multimedia  (40)
  • Faculty Publications  (270)

Show Results For

  • All HBS Web  (1,355)
    • News  (328)
    • Research  (435)
    • Events  (3)
    • Multimedia  (40)
  • Faculty Publications  (270)
← Page 12 of 1,355 Results →
  • 11 Feb 2021
  • Video

What’s Race Got to Do With Diversity: Stephanie Creary

  • 17 Nov 2023
  • Blog Post

HBS Veteran Spotlight: Rex Willis (MBA 2024)

classmates with varied professional backgrounds. The collaborative and inclusive nature of the HBS community has been instrumental in expanding my worldview and honing my ability to serve with impact. Harvard Business School has not only... View Details
  • 03 May 2024
  • Blog Post

From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

diversity. The warmth and inclusivity of my classmates and faculty encouraged an environment where diverse perspectives were not just valuable but essential in understanding global business dynamics. I initially thought the class would be... View Details
  • 2020
  • Working Paper

Accounting for Product Impact in the Consumer Finance Industry

By: George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Consumer Finance; Financial Services; Financial Inclusion; Product; Product Design; Product Positioning; Society; Corporate Social Responsibility and Impact; Personal Finance; Credit Cards; Financial Services Industry
Citation
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Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Consumer Finance Industry." Harvard Business School Working Paper, No. 21-061, November 2020. (Revised December 2020.)
  • 26 May 2021
  • Video

Samuel Racana (MBA 2022)

  • 26 May 2021
  • Video

Bridgette Slater (MBA 2022)

  • 26 Apr 2018
  • Video

2018 G&WS: Cindy Pace presents "Exploring the Leadership Aspirations and Learning Experiences of Diverse Women Progressing Toward Top Leadership"

  • 12 Jun 2023
  • Blog Post

What Does PRIDE at HBS Mean to You?

This Pride Month we want to highlight the importance of our vibrant and inclusive student club that celebrates and advocates for the LGBTQ+ community, PRIDE. PRIDE is a safe space where our students and their partners can express... View Details
  • 23 Feb 2024
  • Video

Rethinking Diversity, Equity, and Inclusion: Moving Beyond the Business Case Approach

  • 21 Nov 2023
  • Cold Call Podcast

Cold Call: Building a More Equitable Culture at Delta Air Lines

Keywords: Re: Linda A. Hill; Air Transportation
  • 08 Mar 2024
  • News

Islamophobia and Anti-Arabism Working Group Q+A

  • 26 Mar 2025
  • Video

How to Address Workplace Microaggressions: Assistant Professor Summer Jackson Reveals Strategies

  • 23 Feb 2024
  • News

Antisemitism Working Group Q+A

  • Clubs

Islamic Society

  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Ecosystem; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Globalization; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Digital Transformation; Digital Strategy; Credit Cards; Innovation Leadership; Organizational Culture
Citation
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Related
Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A)." Harvard Business School Case 422-080, April 2022. (Revised May 2022.)
  • Research Summary

Overview

By: Natalia Rigol
My research focuses primarily on how to design, target, and deliver financial products to the poor, and, in particular, how financial inclusion can improve the socio-economic position of women. My projects have analyzed how the design and delivery of microfinance... View Details
  • 29 Jun 2021
  • Blog Post

DIVERSIFYING OUR CASE PROTAGONISTS: HOW IS HARVARD BUSINESS SCHOOL DOING A YEAR LATER?

members to commit to writing a case with a Black protagonist by Juneteenth (June 19) 2021, or 2022 at latest. Every faculty unit also created a plan to develop more inclusive and diverse teaching materials. “Our students are right that... View Details
  • 30 Jun 2021
  • Blog Post

Diversifying Our Case Protagonists: How is Harvard Business School Doing a Year Later?

members to commit to writing a case with a Black protagonist by Juneteenth (June 19) 2021, or 2022 at latest. Every faculty unit also created a plan to develop more inclusive and diverse teaching materials. “Our students are right that... View Details
  • 20 May 2021
  • News

Companies That Prioritize Psychological Safety Avoid Worker Burnout, Retain Top Talent, and Perform Better. Here's How to Foster It Remotely.

  • 29 Nov 2023
  • News

Israel and Gaza: How Did We Get Here? Where Are We Heading?

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