Impression Management - Publications - Faculty & Research

25 Sep 2000
Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

1960, electronic data processing as well as information storage and retrieval had made a lasting impression in both the private and the public sectors, and discoveries and improvements in areas such as circuit design and solid-state... View Details

Keywords: by Staff; Computer; Consumer Products; Technology

08 Sep 2020
Sharpening Your Skills

Capitalism Works Better When I Can See What You're Doing

information, revealing too much can benefit individuals but hurt businesses. Why Managers Should Reveal Their FailuresIf you want to get your messages through to employees, be ready to confess your own View Details

Keywords: by Sean Silverthorne

10 Jun 2013
Research & Ideas

How Numbers Talk to People

deep statistical analysis, just good data and reporting approaches. It is often encountered in online businesses, where customer clickstreams provide plenty of data-often too much-for analysis. One expert practitioner of the CSI story approach is Joe Megibow, vice... View Details

10 Jan 2005
Research & Ideas

The Knowledge Coach

organization viable. As they put it, "Deep smarts are the engine of your organization. You cannot progress without them, and you will manage more effectively if you understand what they are, how they are built and cultivated, and the... View Details

Keywords: by Dorothy Leonard & Walter Swap

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

throughout the glove, thousands of educators have accumulated an impressive wealth of individual wisdom. Unfortunately for the field, we rarely talk to each other, and surprisingly little gets shared. Second, with few exceptions, most of... View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

19 Jun 2018
Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details

Keywords: by Geoffrey G. Jones; Energy

23 Mar 2003
Research & Ideas

Globalization: Little Impact on the Continent

with the other panelists that "this has to be managed carefully or we will never see the positive results." The Good News "It was a pretty negative assessment," Spar observed after the panelists offered their View Details

Keywords: by Julie Jette

02 Sep 2016
Op-Ed

The Twitter Election

earned (i.e free) media coverage; name recognition is not an issue. He draws much larger and more enthusiastic crowds than Clinton, which may impress television viewing audiences. He is increasingly combining scripted policy statements... View Details

Keywords: by John Quelch and Thales Teixeira

12 Dec 2016
HBS Case

Business Lessons from Dwayne 'The Rock' Johnson

little more familiar to MBA students: she studied finance and marketing at the University of Miami, worked at Merrill Lynch, and founded her own wealth-management firm, all before Dwayne asked her to take over the management of his... View Details

Keywords: Re: Anita Elberse; Motion Pictures & Video; Entertainment & Recreation

02 Jul 2001
What Do You Think?

Built to Last or Bought to Sell?

the authors of Built to Last (creating the impression that "built to last" is Twentieth Century management thinking) may help sell books, there are perhaps fewer contrasts in the conclusions of the... View Details

Keywords: by James Heskett

26 Jul 2016
Research & Ideas

Where will Pokémon Go with Your Personal Information?

app’s success has striking implications for a number of industries. Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration at Harvard Business School and spent 28 years in industry at IBM,... View Details

Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Big Messages, Small Screens, Many Choices

Business Administration and Chair of the General Management Program at HBS. Gupta, whose current academic interests lie in mobile advertising, mobile payments, and mobile commerce, described the difficult landscape confronting marketers... View Details

Keywords: by Carmen Nobel; Advertising

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

running operations across the Internet as well as having a heavier IT component that examines subjects such as Enterprise Resources Planning (ERP) and Internet Commerce EE: What are the main objectives of the program? Upton: BCAO's primary objective is to enable View Details

Keywords: by Staff

02 Jun 2009
First Look

First Look: June 2, 2009

Organizational Ambidexterity: IBM and Emerging Business Opportunities Authors:Charles A. O'Reilly, III, Michael L. Tushman, and J. Bruce Harreld Publication:California Management Review (forthcoming) Abstract The empirical evidence is... View Details

Keywords: Martha Lagace

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

ship” career ladder Holmes pursued, Sandberg’s career path took on the shape of a “jungle gym” that she described in Lean In. “I could never have connected the dots from where I started to where I am today,” she wrote. After graduating from Harvard Business School,... View Details

Keywords: by Bill George

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

excerpt, Thomas describes the key factors that made the initiative a success. Any major corporate change will succeed only if a few key factors are in place: strong support from company leaders, an employee base that is fully engaged with the initiative, View Details

Keywords: by David A. Thomas

07 May 2008
Research & Ideas

The Intellectual History of Harvard Business School

Leadership and Organizational Behavior. The key developments include the original teaching of scientific management by Frederick W. Taylor; the change in perspective from Taylorism to the Human Relations approach, which resulted from the... View Details

Keywords: by Richard S. Tedlow; Education

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and... View Details