Impact On Consumers Of Mergers - Publications - Faculty & Research

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

of trade-offs to inform, not overwhelm. Executives who wonder how trade-off transparency might impact their company’s operations should consider testing the approach on a small... View Details

Keywords: by Danielle Kost

January 2014 (Revised January 2014)
Case

Henry Schein: Doing Well by Doing Good?

By: Rebecca Henderson, Raffaella Sadun, Aldo Sesia and Russell Eisenstat

Henry Schein Inc., a distributor of supplies to dentist, physician, and veterinary practices, had sales approaching $9 billion and employed nearly 16,000 people. The company had experienced impressive growth under the leadership of Stanley Bergman and his executive... View Details

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30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Lemmens and Sunil Gupta provides a novel method for determining which customers to target in order to maximize the profit of a retention campaign. The Impact of Patent Wars... View Details

Keywords: by Staff

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm... View Details

Keywords: by Dina Gerdeman

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

how food and beverages were impacting consumer health. In early 2007, she launched PepsiCo’s new mission, “Performance with Purpose.” She committed to reduce the sugar and sodium in PepsiCo’s core snacks and... View Details

Keywords: by Bill George; Consumer Products; Consumer Products; Consumer Products; Consumer Products

July 2022
Supplement

General Mills: Responding to the Killing of George Floyd (B)

By: Debora L. Spar and Alicia Dadlani

Jeff Harmening, CEO of General Mills, one of the world's largest manufacturers of breakfast cereals and packaged foods, was deeply disturbed and instantly aware that he and General Mills would need to respond. George Floyd, an African-American man who had been accused... View Details

Keywords: Race; Decisions; Social Issues; Corporate Social Responsibility and Impact; Consumer Products Industry; Minneapolis; Minnesota; United States

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24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

back in vogue in Washington D.C. House Republicans will start to fill in the details on a tax proposal ultimately expected to reach a thousand pages. The goal is to get the bill signed into law by President Donald Trump by the end View Details

Keywords: by Sean Silverthorne

19 Oct 2020
Working Paper Summaries

Bankruptcy and the COVID-19 Crisis

Keywords: by Jialan Wang, Jeyul Yang, Benjamin Iverson, and Ray Kluender; Legal Services

02 Jan 2018
Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

that stands between the consumer and the provider. You don't see this problem in food service - where restaurants pile on needless amounts of food just to charge for more View Details

Keywords: by Sean Silverthorne

27 Jun 2005
Research & Ideas

The Potential Downside of Win-Win

be better off, right? This is often the case—but not always. Before concluding that value creation in negotiation always benefits society, we must look at how outcomes affect those outside the negotiation. Have you considered the impact... View Details

Keywords: by Max H. Bazerman

23 Aug 2006
Op-Ed

The Real Wal-Mart Effect

Wal-Mart's domestic sales volume, U.S. consumers save on the order of $18 billion per year. And because Wal-Mart forces its competitors to charge lower prices as well, this... View Details

Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

effective. Graphic by Blair Storie-Johnson (Source: “The CMO Survey 2017”) Is this ever-increasing focus on social paying off? Forty-three percent of respondents said in the CMO Survey that they have not... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

06 Feb 2014
Research & Ideas

The Art of American Advertising

Harvard Business School's Baker Library is hosting a historical exhibit that examines the advertising industry in a bygone era, when marketers still had to depend on printed materials to capture consumer... View Details

Keywords: by Carmen Nobel; Advertising

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

play on the standard pre-Internet belief, based on the results of only one research study that became a mantra, that satisfied customers tell... View Details

Keywords: by Jim Heskett

26 Oct 2017
Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

pondered the impact of fake news on democracy, the potential for government regulation of the internet, and the future View Details

Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

consumer brands that rely on traditional retailing for the bulk of their sales—have already been demonstrably affected. So will industries that revolve around large gatherings,... View Details

Keywords: by Dina Gerdeman

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

starts to look more like the past if I make automatic decisions that are all based on inferences of the past. For consumers and the world, we have this opportunity right now to... View Details

Keywords: by Barbara DeLollis

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

With the global economy still reeling from inflation and supply-chain disruptions, the Russian invasion of Ukraine threatens to further destabilize the world’s fragile recovery from COVID-19. The impact... View Details

Keywords: by Avery Forman; Energy

05 May 2003
Research & Ideas

Sharing the Responsibility of Corporate Governance

California consumers who rely on gas to heat their homes and cook their food. On the other hand, directors negotiating the sale of a Delaware... View Details

Keywords: by Carla Tishler

July 2022
Case

General Mills: Responding to the Killing of George Floyd (A)

By: Debora L. Spar and Alicia Dadlani

Jeff Harmening, CEO of General Mills, one of the world's largest manufacturers of breakfast cereals and packaged foods, was deeply disturbed and instantly aware that he and General Mills would need to respond. George Floyd, an African-American man who had been accused... View Details