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  • All HBS Web  (627)
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    • News  (238)
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    • Events  (4)
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  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

products. The points awarded by airline frequent flyer and hotel frequent guest programs, if redeemed, amount to discounts of 1 percent to 5 percent over the prices paid by non-subscribers. They also lose out on a variety of non-monetary... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 05 Nov 2013
  • First Look

First Look: November 5

positioning? Purchase this case: http://hbr.org/search/714412-PDF-ENG Harvard Business School Case 414-017 The Battle at JPMorgan Chase No abstract available. Purchase this case: http://hbr.org/search/414017-PDF-ENG Harvard Business School Case 214-006 Lighting the Way... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

https://cb.hbsp.harvard.edu/cbmp/product/316046-PDF-ENG Harvard Business School Case 216-012 Hotel Industry This note teaches the critical elements to understand the fundamentals of hotel investing,... View Details
Keywords: Carmen Nobel
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

I use to describe this leadership model: leading from behind . I think it captures the type of leader I'm talking about. I got the idea from reading Nelson Mandela. Several years ago-jet-lagged in my hotel room in Cape Town, overlooking... View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

individual clinician, not the health care delivery organization. Managerial practice too treated this knowledge as an attribute of the provider, thus focusing on the resources clinicians used as they provided care and on the hotel... View Details
Keywords: by Martha Lagace; Health
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

StarNight Hotel Construction Bid: Real Time Competition on Schedule, Scope, and Cost Harvard Business School Case 209-067 The case is intended for use with the HBS Educational Technology Group "Construction Bidding Simulation."... View Details
Keywords: Martha Lagace
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

attention to the importance of Chanel’s networks among the cultural elite and European high society. It explores how she embraced the rise of Anti-Semitism among many members of the upper class at that time. During World War II, Chanel lived in the Ritz View Details
Keywords: Dina Gerdeman
  • 23 Aug 2016
  • First Look

August 23, 2016

be a tough year. How could Ilkbahar both try to extend HBC’s special formula for success to Cyprus while maintaining high motivation at the Fethiye installation? The case describes the forces that shape the hotel industry's structure,... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

service organizations also benefit from worker input. But people, it goes without saying, are harder to work on than cars and hotel rooms. Two Managerial Processes That Helped "Hospitals are enormously complex," Toffel observes. "Imagine... View Details
Keywords: by Julia Hanna; Health
  • 02 Jul 2013
  • First Look

First Look: July 2

After being awarded the CCI, Chan must make some tough decisions about how to carry out the CCI. Despite Far East Hospitality's leading market share in mid-tier hotels and serviced residences, there had been a number of new entrants into... View Details
Keywords: Anna Secino
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

make bad decisions? Using both field and quantitative data from the MGM-Mirage Group, this paper discusses how management controls affect the learning rates of lower-level employees. Research, focusing on hotel casino hosts, was conducted... View Details
Keywords: by Staff
  • 25 Nov 2014
  • First Look

First Look: November 25

https://hbr.org/product/venture-capital-at-the-harvard-management-company-in-historical-perspective/815047-PDF-ENG Harvard Business School Case 415-021 McKinsey & Co.-Protecting Its Reputation (A) On Tuesday, March 15, 2011, all 1,200 global Partners of McKinsey... View Details
Keywords: Carmen Nobel
  • 21 Jun 2011
  • First Look

First Look: June 21

Maddalena Hotel & Yacht Club in north Sardinia, pose a branding challenge. Can all the properties, including the Forte Village, be successfully brought under one umbrella brand, namely, Eleganzia? Moreover, what should the character... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

vital to strategy implementation (for example, at exclusive hotel chains) or when the organizational design is highly complex because of sophisticated technologies and a complex value chain (in aerospace or computers, for instance). In... View Details
Keywords: by Robert Simons
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

investors and he’s the “flag,” the name. Given that case, that would inform a world view that has a high sensitivity to perceptions in what we call in real estate “the real economy.” Are the rooms full, and in which locations? Hotel... View Details
Keywords: by Christina Pazzanese
  • 26 Jan 2016
  • First Look

January 26, 2016

travelers who sought a more authentic and local experience than a typical upscale hotel might provide. onefinestay's brand had been "hacked" together quickly during the company's early years. After five years of rapid growth,... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

was a place almost like a hotel or an office, a kind of ancillary place for the doctor. The doctor was the star. But increasingly, the hospitals have won the power struggle, and the physicians are more or less the blue-collar workers. And... View Details
Keywords: by Sean Silverthorne; Health
  • 11 Nov 2014
  • First Look

First Look: November 11

2011, all 1,200 global Partners of McKinsey & Co. gathered at the Gaylord National Hotel & Convention Center near Washington, DC for their annual Partners' conference. The atmosphere was tense as Partners, in addition to their... View Details
Keywords: Sean Silverthorne
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

bookseller might only recommend books that are similar to previous purchases. Or if someone “likes” a fancy Manhattan hotel on Facebook, her Facebook friends might not invite her on an overnight hike in the woods. Or, more seriously, a... View Details
Keywords: by Carmen Nobel; Retail
  • 10 Nov 2015
  • First Look

November 10, 2015

Strengthening the Brand with Digital Marketing Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To... View Details
Keywords: Sean Silverthorne
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