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  • July 2012
  • Case

Performance Management at Vitality Health Enterprises, Inc.

By: John Bingham and Michael Beer
Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is... View Details
Keywords: Performance Evaluation; Motivation and Incentives; Compensation and Benefits; Talent and Talent Management; Health Industry; Health Industry; Health Industry; United States
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  • March 2003
  • Teaching Note

Tufts Health Plan (TN)

By: Richard M.J. Bohmer
Teaching Note for (9-699-160). View Details
Keywords: Health Industry; Health Industry
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  • 24 Mar 2016
  • News

A Fitness Industry Innovator Powers On

rebranding the club, and those that followed, as 24 Hour Fitness—would alter the industry forever, with 24 Hour Fitness growing to 420 clubs, 20,000 employees, and over $1 billion in annual revenues. “In the fitness industry, there are... View Details
  • September 2017
  • Case

Dr. William Carson— Intrapreneurial Innovation in the Pharmaceutical Industry

By: Steven Rogers and Alyssa Haywoode
Dr. William Carson, an African-American alum of Harvard University became the President and CEO of a multi billion dollar division of Otsuka, a Japan based pharmaceutical company. His ascension to this leadership position followed a thriving career in academic medicine... View Details
Keywords: Dr. Williams Carson; Otsuka America Pharmaceutical; Harvard; Abilify; Aripiprazole; Health Testing and Trials; Globalized Firms and Management; Globalized Markets and Industries; Cross-Cultural and Cross-Border Issues; Decision Choices and Conditions; Pharmaceutical Industry; Japan
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  • September 2011 (Revised August 2014)
  • Background Note

Note on Bundled Payment in Health Care

By: Regina E. Herzlinger and Charles C. Huang
The note explains how bundled health care payment differs from fee-for-service payment, provides examples of the difference between the two, describes early innovators in bundling and their results, provides guidance on how to make it happen, and elucidates the legal... View Details
Keywords: Health Care and Treatment; Price; Cost Management; Health Industry
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  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers,... View Details
Keywords: by Jim Heskett; Health
  • 12 Sep 2003
  • News

Biotech summit draws 100 industry leaders

  • May 2024 (Revised January 2025)
  • Technical Note

Health Care Payment in the United States

By: Robert S. Huckman, Jeff Charca and Craig Garthwaite
This document provides an overview of how various actors (e.g., physicians, hospitals, and other health care providers) are paid in the United States health care system. It is particularly focused on features of the payment system that contribute to strategic decisions... View Details
Keywords: Compensation and Benefits; Organizational Change and Adaptation; Health Industry
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  • 2018
  • Government Testimony

Health Care Industry Consolidation: What Is Happening, Why It Matters, and What Public Agencies Might Want to Do About It

By: Leemore S. Dafny
Keywords: Consolidation; Mergers And Acquisitions; Federal Testimony
Related

    Consumers, Corporations and Public Health (Oxford University Press, 2016)

    The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

    Consumers, Corporations, and Public... View Details
    • September 2024
    • Case

    The Health Equity Accelerator at Boston Medical Center

    By: Susanna Gallani, Mary Witkowski and Katie Sonnefeldt
    This case describes how Boston Medical Center, a hospital and safety net organization, changed its strategic approach to health equity after realizing that previous efforts were not sufficient to address the health disparities among their patients. In 2021, the Health... View Details
    Keywords: Health Care and Treatment; Health Disorders; Innovation and Management; Innovation Leadership; Innovation Strategy; Adaptation; Business Strategy; Mission and Purpose; Decisions; Organizational Change and Adaptation; Organizational Structure; Diversity; Race; Ethnicity; Urban Scope; Local Range; Equality and Inequality; Health Industry; Boston
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    • December 2014 (Revised February 2020)
    • Case

    Compass Group: The Ascension Health Decision

    By: Ryan W. Buell
    In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details
    Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Strategy; Customer Focus and Relationships; Service Industry; Service Industry; United States
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    • 2009
    • Book

    The Innovator's Prescription: A Disruptive Solution for Health Care

    By: Clayton M. Christensen, Jerome H. Grossman M.D. and Jason Hwang M.D.
    A groundbreaking prescription for health care reform—from a legendary leader in innovation. Our health care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Disruptive Innovation; Health Industry; United States
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    • 22 May 2020
    • In Practice

    Post-COVID Health Care: More Screens, Less Red Tape?

    apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the View Details
    Keywords: by Danielle Kost
    • 28 Nov 2006
    • Other Presentation

    Value-Based Competition in Health Care: Issues for Singapore

    By: Michael E. Porter
    This presentation draws Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006. Earlier publications about health care include the Harvard Business Review... View Details
    Keywords: Integration; Competition; Customer Value and Value Chain; Insurance; Health Care and Treatment; Health Industry; Singapore
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    • February 2018
    • Case

    Aetna and the Transformation of Health Care

    By: Rebecca M. Henderson, Russell Eisenstat and Matthew Preble
    Mark Bertolini, chairman and CEO of the health insurer Aetna, faces a number of questions as he seeks to transform Aetna from a classic insurance company into a business that will engage much more deeply with its members around their personal health goals. His strategy... View Details
    Keywords: Health Care and Treatment; Insurance; Transformation; Behavior; Leading Change; Strategy; Insurance Industry; Insurance Industry; United States; Connecticut
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    • 17 Jan 2020
    • News

    Health Care Costs Are Rising. Fund Returns Are Less Reliable.

    • 04 Apr 2011
    • Research & Ideas

    Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

    In order to get its financial and management woes under control, the health care industry might want to peek at the playbooks of retail giants like Walmart, Google, and Amazon.com. This was a key... View Details
    Keywords: by Carmen Nobel; Health
    • May 2018 (Revised October 2020)
    • Supplement

    La Ribera Health Department (B): Epilogue

    By: Regina E. Herzlinger, Emer Moloney and Daniela Beyersdorfer
    The La Ribera case studies depict an innovative low cost/high quality privately financed hospital model struggling to achieve alignment with the Six Factors. It is reimbursed by the public sector in a Spanish environment whose Consumers, Structure, and Public Policy... View Details
    Keywords: Trends And Opportunities; Government; Government Programs; Acquisition; Business Model; Business Plan; Trends; Opportunities; Government and Politics; Programs; Health Care and Treatment; Situation or Environment; Health Industry; Health Industry; Health Industry; Spain
    Related
    • 01 Mar 2011
    • News

    Fixing What Ails the Drug Industry

    at the 11th HBS Health Industry Alumni Association Conference. She joined Eli Lilly CEO John Lechleiter in addressing the November 4–6 event, titled “The Future of Therapy from the Leaders Who Create It.” So... View Details
    Keywords: pharmaceutical research; Health, Social Assistance