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    Rajiv Lal

    Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

    • 2020
    • Working Paper

    Dignity, Inequality, and the Populist Backlash: Lessons from America and Europe for a Sustainable Globalization

    By: Rawi Abdelal
    The greatest challenge to the sustainability of our current era of globalization comes from within the United States. Most Americans have come to reject globalization. We must discern the lessons from the parts of the developed world where the backlash is also... View Details
    Keywords: Pandemics; Populism; Dignity; Globalization; Economic Systems; Equality and Inequality; Policy; Values and Beliefs; United States; Europe; France; Germany
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      Joseph B. Fuller

      Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

      • January 2008 (Revised September 2009)
      • Case

      Financing American Housing Construction in the Aftermath of War

      By: David Moss and Cole Bolton
      At the start of WWI, the United States faced a significant housing shortage. Public officials feared the spread of disease—and even communism—in the nation's cramped urban centers where vacancy rates held near zero and families often "doubled up" in single-housing... View Details
      Keywords: Central Banking; Bonds; Mortgages; Government Legislation; Business History; Housing; Banking Industry; United States
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      • Web

      Technology & Operations Management - Doctoral

      (Chair), Antonio Moreno , and Jorge Tamayo Tommy Pan Fang, 2022 Rice University, Jones Graduate School of Business Advisors: Feng Zhu , Andy Wu , and Shane M. Greenstein Michelle Shell, 2020 Boston University, Questrom School of Business Advisors: Ryan W. Buell , View Details
      • 2019
      • Chapter

      From Coast to Hinterland: Fiscal State Formation in British and French West Africa, c. 1880–1960

      By: Ewout Frankema and Marlous van Waijenburg
      This chapter contrasts and compares the ways different colonial states in West Africa developed local fiscal capacity. We show that per capita revenues were higher in the more commercialised coastal export economies than in remote parts of the interior. We argue that... View Details
      Keywords: Fiscal Capacity; Public Debt; French West Africa; British West Africa; Geography; History; Africa
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      • September 2020
      • Article

      Dignity, Inequality, and the Populist Backlash: Lessons from America and Europe for a Sustainable Globalization

      By: Rawi Abdelal
      The greatest challenge to the sustainability of our current era of globalization comes from within the United States. Most Americans have come to reject globalization. We must discern the lessons from the parts of the developed world where the backlash is also... View Details
      Keywords: Populism; Backlash; Dignity; Globalization; Economic Systems; Equality and Inequality; Policy; Values and Beliefs; United States; Europe
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      • 2019
      • Book

      The Economic Turn: Recasting Political Economy in Enlightenment Europe

      By: Steven L. Kaplan and Sophus A. Reinert
      The mid-eighteenth century witnessed what might be dubbed an “economic turn” that resolutely changed the trajectory of world history. From the birth of new agricultural practices and the foundation of private societies to the sustained and popular theorization of... View Details
      Keywords: Economic Systems; Trade; History; Markets; Society; France; Europe
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      • 23 Feb 2011
      • First Look

      First Look: Feb. 23

      Incumbents Fare in the Face of Increased Service Competition? Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Abstract We explore the conditions under which service competition leads to customer defection from an incumbent and... View Details
      Keywords: Sean Silverthorne
      • 21 Apr 2009
      • First Look

      First Look: April 21, 2009

      timely and valid Section 83(b) elections if the founders adopt vesting as part of the equity split. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809110 Orange: Read&Go Harvard Business School Case 809-122 In... View Details
      Keywords: Martha Lagace
      • November 2017
      • Case

      The 'Wonder Drug' That Killed Babies

      By: Joshua Lev Krieger, Tom Nicholas and Matthew Preble
      In the early 1960s, a popular drug taken by patients worldwide for a range of maladies was found to cause severe birth defects and other health problems in babies born to mothers who had taken it during a certain stage of fetal development. As many as 10,000 children... View Details
      Keywords: Regulation; Business and Government Relations; Business and Community Relations; Business and Stakeholder Relations; Product Marketing; Corporate Social Responsibility and Impact; Business History; Health; Government Legislation; Corporate Accountability; Ethics; Governing Rules, Regulations, and Reforms; Pharmaceutical Industry; Public Administration Industry; United States; United Kingdom; Australia; Germany; Europe
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      • Web

      Browse All Articles, Research, & Case Studies - HBS Working Knowledge

      01 Nov 2024 In Practice Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times by Rachel Layne Layoffs have been on the rise in some US industries as tech and professional services companies grapple with slowing demand and mixed economic signals.... View Details

        Uncommon Service

        Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance – for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
        • Web

        Placement - Doctoral

        Emotion-sourced Variation in Service Operations Advisors: Ryan W. Buell , Frances X. Frei , and Alison Wood Brooks 2019 Ohchan Kwon Technology & Operations Management, 2019 Placement: Hong Kong University of Science and Technology... View Details
        • Web

        Student Performance - Christensen Center for Teaching & Learning

        helps students discover further insights regarding their strengths and opportunities for improvement. Evaluating Class Participation Frances Frei Professor Frei explains her approach to evaluating a student's class participation.... View Details
        • Web

        Giving - Alumni

        at Harvard University. Gifts to HBS from alumni and friends living outside the United States may be directed to one of our affiliated charitable entities in order to qualify for a tax deduction or a tax credit. France Germany India United... View Details
        • 12 Dec 2023
        • Book

        HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well

        capitalists and autocrats in the region. Yes, You Can Radically Change Your Organization in One WeekSkip the committees and the multi-year roadmap. With the right conditions, leaders can confront even complex organizational problems in one week. View Details
        Keywords: by Danielle Kost
        • 11 Jun 2024
        • In Practice

        The Harvard Business School Faculty Summer Reader 2024

        As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
        Keywords: by Avery Forman
        • 01 May 2024
        • What Do You Think?

        Have You Had Enough?

        many. We’ve asked what many leaders should do, among them Facebook’s Mark Zuckerberg, Microsoft’s Satya Nadella, YouTube’s Susan Wojcicki, Apple’s Tim Cook, and Disney’s Susan Arnold. We’ve explored the leadership legacy of, among others, Vanguard Founder John Bogle,... View Details
        Keywords: by James Heskett
        • 19 Dec 2023
        • Research & Ideas

        The 10 Most Popular Articles of 2023

        committees and the multi-year roadmap. With the right conditions, leaders can confront even complex organizational problems in one week. Frances Frei and Anne Morriss explain how in their book Move Fast and Fix Things. And don't forget... View Details
        Keywords: by Danielle Kost