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  • 10 Feb 2015
  • First Look

First Look: February 10

through the intermediary. We show that this leads to inflated retail prices, excessive adoption of the intermediaries' services, over-investment in benefits to buyers, and a reduction in consumer surplus and sometimes welfare. Competition... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

operations. Product failures are, therefore, likely to impact firms’ subsequent innovation activities. Using 13 years of Food and Drug Administration data, we examine the effects of firm and competitor medical device recalls on subsequent... View Details
Keywords: Dina Gerdeman
  • 2024
  • Working Paper

The Operational Impact of Customer Location in On-Demand Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno
The rapid growth of on-demand delivery services, particularly in the food and grocery sectors, has driven the expansion of hyperlocal fulfillment centers (FCs). This paper uses data from an on-demand grocery delivery platform in Latin America to assess how customer... View Details
Keywords: Consumer Behavior; Logistics; Geographic Location; Service Delivery; Quality; Retail Industry; Latin America
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  • 10 Feb 2009
  • First Look

First Look: February 10, 2009

b01/en/common/item_detail.jhtml?id=809095 GLOBALGAP: Food Safety and Private Standards Harvard Business School Case 509-004 In response to new laws governing liability and several food safety scares in the... View Details
Keywords: Martha Lagace
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

as one of her “favorite things.” The Food Network named Smith’s salted chocolate and brownie-flavored ice cream, “It Came From Gowanus,” as the No. 1 ice cream in the country. So how did Ample Hills Creamery, with its celebrity buzz, $10... View Details
Keywords: by Pamela Reynolds

    Paul W. Marshall

    MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

    Keywords: retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services; retail financial services
    • Web

    Connect with Clubs - Recruiting

    Club Co-Presidents Josh Kuppersmith jkuppersmith@mba2026.hbs.edu Yannis Melandinos ymelandinos@mba2026.hbs.edu Caroline Teicher cteicher@mba2026.hbs.edu Club Email fintechclub@studentclubs.hbs.edu Food and Agriculture Club Co-Presidents... View Details
    • 27 Sep 2018
    • Research & Ideas

    Religion in the Workplace: What Managers Need to Know

    communicated so people on the front line don’t have to decide how to work through these issues and make things up in the moment.” Muslim headscarf meets retailer’s dress code Sporting goods retailer Abercrombie & Fitch, founded in... View Details
    Keywords: by Dina Gerdeman; Food & Beverage; Food & Beverage
    • Web

    Podcast - Business & Environment

    them easier to disassemble and repair, how secondhand retail pilot programs at IKEA stores are reaching new customers, and how investments like RetourMatras are developing circular solutions for end-of-life mattresses. Karen also... View Details
    • 28 Jun 2016
    • First Look

    June 28, 2016

    pressure for antitrust revision came from the states. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists and coordinated trade networks to monitor and enforce Resale Price Maintenance (RPM) contracts, a... View Details
    Keywords: Sean Silverthorne
    • October 2020 (Revised March 2021)
    • Supplement

    Migros Turkey: Scaling Online Operations During COVID-19 (C)

    By: Antonio Moreno and Gamze Yucaoglu
    The case opens in August 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are navigating Migros through COVID-19 and the unprecedented... View Details
    Keywords: Business Model; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Crisis Management; Health Pandemics; Strategic Planning; Food and Beverage Industry; Turkey
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      Ryan W. Buell

      Ryan W. Buell is a Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches View Details

      Keywords: fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food

        David E. Bell

        David E. Bell is a Baker Foundation Professor at HBS. He has taught marketing many times in the MBA program including as course head.

        During his career at HBS, David has taught a variety of other courses to both MBAs and executives, including risk... View Details

        Keywords: food; food; food; food; food; food; food; food; food; food; food
        • 01 Mar 2024
        • News

        Case Study: Testing the Waters

        Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
        Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade

          Gunnar Trumbull

          Gunnar Trumbull is the Phillip Caldwell Professor of Business Administration at Harvard Business School.

          Professor Trumbull’s primary area of expertise in political economy, with a focus on consumer and regulatory politics. His book Strength in... View Details

          Keywords: food; food; food; food; food; food; food; food; food; food

            Jill J. Avery

            Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

            Keywords: retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing
            • 18 Jun 2024
            • Research & Ideas

            Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.

            shock to supplier prices—caused by international crises—impacts consumers using data from PriceStats, which scrapes retailer websites in real time. The authors tracked food and beverages, one of the biggest... View Details
            Keywords: by Rachel Layne; Financial Services; Banking

              Rosabeth M. Kanter

              Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

              Keywords: fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food
              • Web

              Business & Environment - Faculty & Research

              Shareholder Relations ; Social Issues ; Retail Industry ; Food and Beverage Industry ; Banking Industry ; United States Citation Educators Purchase Related Paine, Lynn S., and Will Hurwitz. "Governing... View Details
              • 26 Jun 2020
              • Research & Ideas

              Why Japanese Businesses Are So Good at Surviving Crises

              delivers food to victims CEO Takeshi Niinami of Lawson, a chain of convenience stores, watched out his Tokyo office window as skyscrapers swayed. Just minutes before the tsunami reached the Tohoku shore, he sent an order to employees:... View Details
              Keywords: by Dina Gerdeman