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  • All HBS Web  (1,529)
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  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

him as he prepared to land in Boston after a long transcontinental flight. Now let's continue the story. At the end of the flight Jeff felt that all his ruminations about his many pressures and... View Details
Keywords: by Kim Girard
  • March–April 2025
  • Article

Strategy in an Era of Abundant Expertise: How to Thrive When AI Makes Knowledge and Know-How Cheaper and Easier to Access

By: Bobby Yerramilli-Rao, John Corwin, Yang Li and Karim R. Lakhani
The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI "copilots," "bots," and "assistants" into applications to augment employees' workflows. Examples include GitHub Copilot for coding, ServiceNow... View Details
Keywords: AI; AI and Machine Learning; Performance Productivity; Experience and Expertise; Technology Adoption
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Yerramilli-Rao, Bobby, John Corwin, Yang Li, and Karim R. Lakhani. "Strategy in an Era of Abundant Expertise: How to Thrive When AI Makes Knowledge and Know-How Cheaper and Easier to Access." Harvard Business Review 103, no. 2 (March–April 2025): 72–81.
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

Listen Better What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Feedback or ideas View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or service experiences have enough... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 15 Apr 2017
  • News

Bringing Markets to Myanmar

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes For 25 years, David Brunell (MBA 1962) has worked in private sector development all over the world, transforming centralized economies to market-based economies in 20... View Details
Keywords: National Security and International Affairs; Government
  • 17 Sep 2020
  • News

HBS Goes Back To School

safety concerns. “In many cases, we're not just meeting the new requirements—if the equipment allows us to do so, we're striving to exceed them,” says Stewart. AUGUST 28 In a... View Details
  • 17 Apr 2019
  • Blog Post

Coming Home to HBS

just from my section. In addition to being part of “my board”, one of them also saved me when I was stuck in London with a Visa issue that didn’t allow me to board my flight... View Details
  • 01 Jun 2009
  • News

Letters to the Editor

was unable to get to Boston by the date specified (commercial air flight was not yet available), my father recounted how he had gone to Harvard... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 11 Jul 2017
  • News

The Right Thing to Do

violations, two on the day before the explosion. Although few senior executives are ever prosecuted for their misdeeds, the authorities did go after Blankenship, and by doing so also put the company’s culture on trial. He was found guilty of a misdemeanor charge of... View Details
Keywords: Constantine von Hoffman; Securities, Commodities, and Other Financial Investments; Finance; Mining (except Oil and Gas); Mining
  • 2010
  • Chapter

From Visible Harm to Relative Risk: Centralization and Fragmentation of Pharmacovigilance

By: Arthur A. Daemmrich
Adverse drug reactions pose distinct but potentially catastrophic risks to patients, physicians, pharmaceutical firms, and regulators. Between the early 1960s and the present, national systems were built to collect, standardize, and respond to individual reports of... View Details
Keywords: Governing Rules, Regulations, and Reforms; Health Testing and Trials; Business and Government Relations; Risk and Uncertainty; Safety; Pharmaceutical Industry; United States
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Daemmrich, Arthur A. "From Visible Harm to Relative Risk: Centralization and Fragmentation of Pharmacovigilance." Chap. 13 in The Fragmentation of U.S. Health Care: Causes and Solutions, edited by Einer Elhauge, 301–322. Oxford: Oxford University Press, 2010.
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

Many managers know that even when their firm launches a change initiative with great fanfare, it is tough to make the changes last. More often than not, employees wearily dismiss the initiative as another management fad. Soon enough,... View Details
Keywords: by Martha Lagace
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

basic material needs to concerns about the safety and quality of these products. When products did fail—as happened dramatically in the late 1950s with the antinausea drug Thalidomide—such cases became the... View Details
Keywords: by Sean Silverthorne; Retail
  • 2000
  • Chapter

Anticipating Greener Supply Chain Demands: One Singapore Company's Journey to ISO 14001

By: Michael W. Toffel
One major benefit of Jebsen & Jessen Packaging Pte Ltd (JJPS’s) implementation of ISO 14001 is that it acquired a third-party 'seal of approval' that will be used in its marketing efforts to meet the growing environmental concern of its customers within the electronics... View Details
Keywords: Supply Chain Management; Corporate Social Responsibility and Impact; Standards; Environmental Sustainability; Singapore
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Toffel, Michael W. "Anticipating Greener Supply Chain Demands: One Singapore Company's Journey to ISO 14001." Chap. 16 in ISO 14001 Case Studies and Practical Experiences, edited by Ruth Hillary, 182–199. Sheffield, U.K.: Greenleaf Publishing, 2000.
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

medical field is another domain with a lot to gain from being able to predict patient flow better. “At the end of the day it’s all about decision-making,” Grushka-Cockayne says. “Why we care about a better... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 01 Oct 2013
  • Working Paper Summaries

Organizational Factors that Contribute to Operational Failures in Hospitals

Keywords: by Anita L. Tucker, W. Scott Heisler & Laura D. Janisse; Health
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

perfectly—he got heatstroke, they missed a tour of the Vatican, and it rained for two days straight—the couple fought so much over whether the trip was worth the high price tag that the husband threatened to take the next View Details
Keywords: by Dina Gerdeman
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Today How to Learn from the Big Mistake You... View Details
Keywords: by Michael Blanding
  • 19 Feb 2019
  • News

Why the Trolley Dilemma Is a Terrible Model for Trying to Make Self-Driving Cars Safer

  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

effectiveness is measured. This forces the FDA to make ad hoc rules for the testing of each new device in order to properly gauge safety and effectiveness. When Stern looked... View Details
Keywords: by Michael Blanding; Health; Technology
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

opportunity, motivation, and rationalization, and typically can be seen through measures of at least five types of misconduct: abuse, lying to employees, discrimination, health and safety violations, and... View Details
Keywords: by Lane Lambert
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