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Show Results For
- All HBS Web
(1,520)
- People (3)
- News (299)
- Research (793)
- Events (7)
- Multimedia (8)
- Faculty Publications (214)
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- 14 Nov 2023
- Research & Ideas
The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections
most? Are these connections more important if you are somebody in sales versus someone in research?” You Might Also Like: How to Get Companies to Make Investments That Benefit Everyone Looking For a Job? Some LinkedIn Connections Matter More Than Others Why We Still... View Details
Keywords: by Ben Rand
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
Social Circle Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created with elements generated by Midjourney, an artificial intelligence tool, and from AdobeStock/xamtiw View Details
Keywords: by Michael Blanding
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details
- 29 Feb 2024
- HBS Case
Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent
Generation of Fans? How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) 3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook Feedback or ideas to share? Email the... View Details
- 09 Nov 2023
- HBS Case
What Will It Take to Confront the Invisible Mental Health Crisis in Business?
text 988 to reach the National Suicide Prevention Lifeline in the US. You can also call 800-273-8255. You Might Also Like: Cold Call: Can Robin Williams’ Son Help Other Families Heal Addiction and Depression? Build the Life You Want: Arthur Brooks and Oprah Winfrey... View Details
- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
organization) and transparent (nothing is hidden—neither the process nor what senior management learned and plans to change). Forlenza says the SFP he led at Becton Dickinson in 2010: Encouraged open communication as employees provided View Details
Keywords: by Michael Beer
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
If you were talking with a woman and noticed a splotch of red marker on her nose, would you tell her? You’re not alone if you would prefer to remain silent. A recent study looking at whether and why people give constructive feedback found... View Details
Keywords: by Michael Blanding
- 16 Feb 2024
- Research & Ideas
Is Your Workplace Biased Against Introverts?
Passion Works Against You Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image created using images from AdobeStock/Stockmedia and AdobeStock/ BillionPhotos.com. View Details
Keywords: by Ben Rand
- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
Great Resignation? Be a Good Company to Come From Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: AdobeStock/tujuh17belas View Details
- 21 Jan 2010
- Working Paper Summaries
Going Through the Motions: An Empirical Test of Management Involvement in Process Improvement
- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
Pandemic Changed the Way We Collaborate Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created by HBSWK using images generated by Midjourney, an artificial intelligence tool and with an... View Details
Keywords: by Ben Rand
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
Laura Nash and Howard Stevenson, Just Enough: Tools for Creating Success in Your Work and Life (John Wiley & Sons, Inc., 2004) Your feedback to last month’s column Do People Want to Work Anymore? “Let’s turn that sleeve inside out.... View Details
Keywords: by James Heskett
- 05 Dec 2023
- Research & Ideas
Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)
choices influence meta-cognition,” they write. You Might Also Like: Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part' Empower Your Employees to Make... View Details
Keywords: by Kara Baskin
- 27 Nov 2023
- Research & Ideas
Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake
You Might Also Like: How Partisan Politics Play Out in American Boardrooms From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’ Feedback... View Details
Keywords: by Ben Rand
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Is AI Coming for Your Job? How Should Artificial Intelligence Be Regulated—if at All? Feedback or ideas to share? Email the Working Knowledge team at... View Details
- 15 Apr 2024
- Book
Struggling With a Big Management Decision? Start by Asking What Really Matters
what will work. Published with permission by Springer. Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are) Empower Your Employees to Make Better... View Details
Keywords: by Dina Gerdeman
- 20 Jun 2023
- Research & Ideas
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
Might Also Like: Effective Leaders Share the Spotlight with Their Teams It’s Time to Reset Decision-Making in Your Organization Swiping Right: How Data Helped This Online Dating Site Make More Matches Feedback or ideas to share? Email the... View Details
Keywords: by Scott Van Voorhis
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
Engaging Young Workers,” Gallup/Workplace, February 27, 2024 and “In New Workplace, U.S. Employee Engagement Stagnates,” Gallup/Workplace, January 23, 2024. Leonard A. Schlesinger and James L. Heskett, “Breaking the Cycle of Failure in Services,” Sloane Management... View Details
Keywords: by James Heskett
- 17 Aug 2023
- Research & Ideas
‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto
Retail's Hot Feature Hurts Low-Income Shoppers Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers The Dark Side of Fintech Borrowing Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details
Keywords: by Ben Rand