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  • All HBS Web  (829)
    • News  (239)
    • Research  (390)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (161)
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  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

the longer their tenure at a hybrid organization, the more probable it is that top managers hire junior employees. "What we expect is that the more time they spend in a hybrid context, the more likely the managers are to become familiar... View Details
Keywords: by Carmen Nobel
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

Twitter—establishing an account, getting people to follow the firm, and hoping that those people will respond in kind. Such strategies have allowed firms to engage in an activity that's very familiar to them: broadcasting content to... View Details
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

when official production demands it. A homer lamp made by a blacksmith © Michel Anteby For those readers familiar with the HBS teaching case called "Slade," homer making functions a lot like the informal punching-out system... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

probabilities, a familiar truth to anyone who has ever bought a lottery ticket. "On average people won $5, but the possibility of winning $100 was far more motivating than just giving people that $5," says John. That condition also took... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

require substantial industrial management skills and more than a year for a skilled military officer or other government manager simply to become familiar with an acquisition program, the contractors involved, the technical and financial... View Details
Keywords: by J. Ronald Fox; Service
  • 21 Nov 2005
  • Research & Ideas

The Geography of Corporate Giving

action" instead of the more familiar "corporate social responsibility." Why make this distinction? A: This was a topic of much consideration, both among us and the paper's peer reviewers, some of whom wanted us to use the... View Details
Keywords: by Sean Silverthorne
  • 19 May 2015
  • First Look

First Look: May 19

dominance, with income. Given familiar functional form assumptions on utility and the distributions of ability and preferences, a simple statistic for the effect of preference heterogeneity on marginal tax rates is derived. Numerical... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

for three key reasons: One, they tend to have unusually familiar relationships with their clients, whom they see repeatedly throughout the year. Two, a client sitting still for a haircut is a captive audience. Three, while there is a... View Details
Keywords: by Carmen Nobel
  • 04 Oct 2016
  • First Look

October 4, 2016

familiar logic for rule utilitarianism beyond the realm of individual ethics and as a specific version of a broader argument made for centuries by theorists from Hume to Hayek. I also provide evidence of an example in which real-world... View Details
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

organizations were able to: CollaborateEngage in discovery-driven learning Make integrative decisions Our leaders' uniform emphasis on fostering these three capabilities will not surprise anyone familiar with existing research on... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 06 Apr 2010
  • First Look

First Look: April 6

multiple). Main focus is to assess this as an entrepreneurial venture. Students do not need to be familiar with REITs. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810102-PDF-ENG Saginaw Parts Co. and the General Motors Corp.... View Details
Keywords: Martha Lagace
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

because an “I” was not dotted or “T” crossed. They may have access to pen testers or be familiar with compliance requirements for things like PIA, HIPAA, or SOX through other portfolio companies’ experiences; even if it’s just asking when... View Details
Keywords: by Julia Austin
  • 17 Sep 2013
  • First Look

First Look: September 17

for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We... View Details
Keywords: Sean Silverthorne
  • Article

Work Group Rituals Enhance the Meaning of Work

By: Tami Kim, Ovul Sezer, Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
The many benefits of finding meaning in work suggest the importance of identifying activities that increase job meaningfulness. The current paper identifies one such activity: engaging in rituals with workgroups. Five studies (N = 1,099) provide evidence that... View Details
Keywords: Groups; Meaningfulness; Task Meaning; Ritual; Teams; Organizational Citizenship; Groups and Teams; Behavior; Familiarity
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Kim, Tami, Ovul Sezer, Juliana Schroeder, Jane L. Risen, Francesca Gino, and Michael I. Norton. "Work Group Rituals Enhance the Meaning of Work." Organizational Behavior and Human Decision Processes 165 (July 2021): 197–212.
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

procurement policies. General Médica, a vendor of high-complexity medical equipment, knew that their products were competitive, but it was also aware that they could not compete on price. A demanding market would reward General Médica, but that would require educating... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • July 2023
  • Article

The Old Boys' Club: Schmoozing and the Gender Gap

By: Zoë B. Cullen and Ricardo Perez-Truglia
Offices are social places. Employees and managers take breaks together and talk about family and hobbies. In this study, we show that employees’ social interactions with their managers can be advantageous for their careers, and that this phenomenon contributes to the... View Details
Keywords: Career; Promotions; Social Interactions; Networking; Interpersonal Communication; Familiarity; Equality and Inequality; Gender
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Cullen, Zoë B., and Ricardo Perez-Truglia. "The Old Boys' Club: Schmoozing and the Gender Gap." American Economic Review 113, no. 7 (July 2023): 1703–1740. (Lead Article.)
  • 2020
  • Working Paper

Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance

By: Prithwiraj Choudhury and Ohchan Kwon
Using a natural experiment and field interviews, this paper studies how social attachment to place imposes psychic costs on workers who experience geographic mobility. This is especially salient when workers are assigned to locations far from their hometown, which may... View Details
Keywords: Distance From Hometown; Social Attachment To Place; Psychic Costs; Worker Performance; Natural Experiment; Geographic Location; Familiarity; Employees; Performance; India
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Choudhury, Prithwiraj, and Ohchan Kwon. "Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance." Harvard Business School Working Paper, No. 19-010, August 2018. (Revised January 2020.)
  • July 2012
  • Article

iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks

By: Lalin Anik and Michael I. Norton
We show that priming consumers with products associated with specific social networks increases the salience of those networks, influencing both word-of-mouth intentions and consumption. Consumers were exposed to friend- or family-related products (e.g., game consoles... View Details
Keywords: Family and Family Relationships; Product; Customers; Familiarity; Social and Collaborative Networks
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Anik, Lalin, and Michael I. Norton. "iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks." Social Influence 7, no. 3 (July 2012): 154–171.
  • March 2000
  • Background Note

Fall Before Rising, A: The Story of Jai Jaikumar (A)

By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
Keywords: Moral Sensibility; History; Personal Development and Career; Relationships; Familiarity; Perception; Welfare
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Bowen, H. Kent, Richard Compton Squire, Sarah Patricia Vickers-Willis, and Harry James Wilson. "Fall Before Rising, A: The Story of Jai Jaikumar (A)." Harvard Business School Background Note 600-047, March 2000.
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