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  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

organizations is also driving the trend, generating “digital trace data”—records of employee behavior captured on devices central to performing jobs everywhere, from the office to the factory floor to the job or delivery site. Spurred by... View Details
Keywords: by Ben Rand
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

computer science, optics, and various engineering disciplines. We need to get over the outdated notion that manufacturing is "mature" and unconnected to science. Anyone who believes that should take a tour of a factory that... View Details
Keywords: by Gary Pisano; Manufacturing
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

layoffs project, Malden Mills, describes how a leader handled a disastrous event: Two weeks before Christmas 1995, a fire destroyed three factory buildings at a textile company, one of the largest employers in the already economically... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

Georgia, partnered with a local school district that had a dismal graduation rate. The company staffed its factory with the district's most at-risk kids, leading to a graduation rate that soared among those students as well as other... View Details
Keywords: by Dina Gerdeman
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

included her husband. A decade later, in 1986, Claiborne was CEO of her own Fortune 500 company, reaching that milestone faster than any other business up to that point in history. Because the company did not own any of the factories that... View Details
Keywords: Martha Lagace
  • 14 Apr 2021
  • Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

Associate Professor of Business Administration at HBS. “You are losing hundreds of billions in raw economic activity each month—and that’s not even accounting for all the other forms of loss the pandemic has caused. So you can put a lot of money into building View Details
Keywords: by Michael Blanding; Health
  • 25 Mar 2014
  • Research & Ideas

China’s Economic System has Difficult Road Overcoming its Political System

whom they may be able to do business with outside China as well. Stories do exist of Chinese entrepreneurs who have overcome the limitations of the state and the Party to achieve phenomenal success—take the case of Wanxiang, whose chairman, Lu Guanqiu, began with a... View Details
Keywords: by Michael Blanding
  • 10 Jun 2014
  • First Look

First Look: June 10

multinational buyers. We find that supplier factories are more likely to comply when they are embedded in states that are active participants in the International Labour Organization treaty regime and that have highly protective domestic... View Details
Keywords: Sean Silverthorne
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

garment factory owners engaged in cutthroat price competition to secure orders from Western manufacturer and retailer brands. These brands conveniently sourced their requirements at arm’s length through third-party intermediaries to avoid... View Details
Keywords: by John A. Quelch; Health
  • 12 Oct 1999
  • Research & Ideas

Decoding the DNA of the Toyota Production System

The Toyota Production System is a paradox. On the one hand, every activity, connection, and production flow in a Toyota factory is rigidly scripted. Yet at the same time, Toyota's operations are enormously flexible and responsive to... View Details
Keywords: by H. Kent Bowen & Steven Spear; Manufacturing; Transportation; Auto
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

factories in the US,” Toffel says. Timing is everything Previous research showed that the accuracy of third-party audits is affected by factors such as the inspector’s gender and work experience. Ibáñez and Toffel wanted to look at the... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

commercial buildings in the asset mix. Cities don't claim that office buildings, retail malls, or factories were built for the Games. Even Olympic housing is seldom successfully transformed into apartments or public housing once the... View Details
Keywords: Re: Multiple Faculty; Sports
  • 23 Feb 2004
  • Research & Ideas

How Corporate Responsibility is Changing in Asia

Asia," held at the Asia Business Conference on February 14 at Harvard Business School. Ever since the public outcry in the 1990s over the wages paid by Nike to its Asian factory workers, the issue of multinational corporate social... View Details
Keywords: by Julia Hanna
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

Group had transformed itself in two decades from a small welding material factory in 1989 to a leading global construction equipment manufacturer with 5 industrial parks in China; 5 R&D and manufacturing bases in America, Germany,... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2024
  • Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

However, people absolutely do care about air pollution, the cost and availability of fuel and electricity, and avoiding the loss of roads, houses, farms, and factories due to floods, sea level rise, or extreme heat. Enlightened... View Details
Keywords: by John Macomber; Green Technology; Energy
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

a factory in a low-cost location in Asia? Such a move over the next five to seven years would be full of risk, especially considering LEGO has had a checkered history of expansion—one such effort almost led to bankruptcy. So Harvard... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

Second, VW factories "fully loaded" the New Beetles with options to maximize the unit margin that VW and the dealers extracted on each vehicle. Third, VW incented its dealers to stock up on non-scarce cars such as Golfs and... View Details
Keywords: by John Quelch; Consumer Products; Advertising
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

well-established firms such as Walgreen's and Rite Aid. We also look at Amazon.com, another upstart that can claim to be "the biggest book store in the world." By looking closely at these companies' use of the Internet— which I believe is the analog to the... View Details
Keywords: by Staff
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

farmers. The company is operating at reduced capacity to ensure social distancing in its factory and contributing to food drives in several Nigerian states. “AACE also is leading a drive to provide its Soyamaize product, which is a... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

service organizations also benefit from worker input. But people, it goes without saying, are harder to work on than cars and hotel rooms. Two Managerial Processes That Helped "Hospitals are enormously complex," Toffel observes. "Imagine a View Details
Keywords: by Julia Hanna; Health
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