Experiments - Publications - Faculty & Research

09 Feb 2021
News

How COVID experiences will reshape the workplace

October 2018
Case

Innovation at the Utility: Consolidated Edison's Experience

By: Martha Crawford, Andrew Serpa and Jon Wofsy

In 2014, regulators in New York State released a bold vision for the future of the electric utility industry to try and stay ahead of larger trends of rising customer expectations, stagnant load growth, and climate change. In response, Con Edison created a Utility of... View Details

Keywords: Blockchain; Utilities; Consolidated Edison; Regulated Monopolies; Electricity Distribution; Innovation Strategy; Organizational Design; Energy; Energy Generation; Utilities Industry; Energy Industry

Citation

Educators

09 Feb 2021
News

How COVID Experiences Will Reshape the Workplace

11 Mar 2015
Working Paper Summaries

Curbing Adult Student Attrition: Evidence from a Field Experiment

Keywords: by Raj Chande, Michael Luca, Michael Sanders, Xian-Zhi Soon, Oana Borcan, Netta Barak-Corren, Elizabeth Linos, Elspeth Kirkman & Sean Robinson; Education

05 Jul 2021
News

Do Companies Really Need Chief Experience Officers to Know Their Customers?

01 Jun 2000
News

Business Suits You: Experimenting with Professional Identity

experimenting with images that serve as trials for possible but not yet fully elaborated professional identities." In an article titled "Provisional Selves: Experimenting with Image and Identity in... View Details

21 Aug 2023
Video

Student Opportunities and Experiences in Climate and Sustainability at HBS

14 May 2013
Blog Post

Fellow HBS Classmates Enriching the Internship Experience

the same company are connected with each other. As mentioned in my last post, this is extremely important for creating a memorable experience as fellow interns can make the entire internship richer on several levels. At the same time,... View Details

Keywords: Entertainment / Media / Sports

2019
Flash Talks

Life and Leadership after HBS: Sexual Harassment Experiences and Beliefs

2024
Working Paper

Automating Short-Term Payroll Savings: Evidence from Two Large U.K. Experiments

By: Sarah Holmes Berk, James J. Choi, Jay Garg, John Beshears and David Laibson

Automatic enrollment is often used to increase retirement savings. What are the effects of using it (or, alternatively, requiring an active enrollment choice) to increase short-term savings? We evaluate two experiments in the U.K. at employers that enable workers to... View Details

Keywords: Retirement Savings; Participation; Automatic Enrollment; Retirement; Human Resources

23 Sep 2020
Blog Post

Jo Tan (MBA 2021) Draws on Experience

inspiration from experiences at HBS and the everyday interactions with my section,” said Jo. “In my first semester, I was illustrating to express the overwhelming emotions of being an RC; the anxiety that came from class participation,... View Details

February 2024
Case

SundaySky: Changing Customer Experiences through Personalized Video

By: David C. Edelman and James Barnett

In June 2023, SundaySky CEO Jim Dicso considers growth strategies. The software-as-a-service company provided software to create advertising videos, customer service videos, and other videos, like employee training modules, and had begun to pilot a new generative... View Details

Keywords: Advertising; Strategy; Technology Adoption; AI and Machine Learning; Applications and Software; Growth and Development Strategy; Advertising Industry; Technology Industry; United States

Citation

Educators

Purchase

August 2012 (Revised January 2013)
Case

Public Health Insurance Exchanges: The Massachusetts Experience

By: Regina Herzlinger and Jordan Bazinsky

The CEO of Tufts Health Plan, James Roosevelt, is wondering whether to offer insurance products on the Massachusetts Connector, the first U.S. exchange. He wonders if he should enter these uncharted waters at all. And, if yes, with a broad network or a narrow network... View Details