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      • 2007
      • Chapter

      Process Management, Technological Innovation, and Organizational Adaptation

      By: Mary Benner and M. Tushman
      The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
      Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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      Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
      • September 2007 (Revised March 2009)
      • Exercise

      Pitch Yourself!

      By: Thomas J. Steenburgh and Michael I. Norton
      Helps students develop an elevator pitch for their most important asset—themselves. Before class students are asked to interview a potential employer and to develop preliminary elevator pitches. Once in class, students work through an exercise that helps them refine... View Details
      Keywords: Spoken Communication; Selection and Staffing; Job Interviews; Marketing; Personal Development and Career
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      Steenburgh, Thomas J., and Michael I. Norton. "Pitch Yourself!" Harvard Business School Exercise 508-039, September 2007. (Revised March 2009.)
      • August 2007 (Revised September 2007)
      • Background Note

      Negotiation Strategy: Pattern Recognition Game

      By: Gregory M. Barron and Michael A. Wheeler
      In negotiation, correctly identifying your counterpart's strategy is vital. Only then can you constructively influence their behavior-or adapt appropriately to what they are doing. This case-and its related computer-based exercise (Negotiation Strategy... View Details
      Keywords: Negotiation; Behavior; Conflict and Resolution; Power and Influence; Strategy; Competition; Cooperation
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      Barron, Gregory M., and Michael A. Wheeler. "Negotiation Strategy: Pattern Recognition Game." Harvard Business School Background Note 908-015, August 2007. (Revised September 2007.)
      • July 2007
      • Case

      Kristen's Cookie Company (A) (Abridged)

      By: Roger E. Bohn and Janice H. Hammond
      The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity,... View Details
      Keywords: Entrepreneurship; Growth Management; SWOT Analysis; Operations; Outcome or Result; Performance Capacity
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      Bohn, Roger E., and Janice H. Hammond. "Kristen's Cookie Company (A) (Abridged)." Harvard Business School Case 608-037, July 2007.
      • February 2007
      • Module Note

      The Prince Summary: Exercising Authority

      By: Sandra J. Sucher
      A summary of the major themes discussed in the ninth class of The Moral Leader (EC curriculum). View Details
      Keywords: Leadership; Moral Sensibility; Business Education
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      Sucher, Sandra J. "The Prince Summary: Exercising Authority." Harvard Business School Module Note 607-073, February 2007.
      • November 2006
      • Exercise

      Sell Yourself!

      By: Thomas J. Steenburgh and Michael I. Norton
      Helps students develop an effective sales pitch for their greatest asset--themselves. Also, broadens their understanding of how salespeople sell products and services. Before class, students are asked to interview a potential employer and to develop a preliminary sales... View Details
      Keywords: Marketing; Sales; Product; Service Operations; Interpersonal Communication; Personal Development and Career
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      Steenburgh, Thomas J., and Michael I. Norton. "Sell Yourself!" Harvard Business School Exercise 507-045, November 2006.
      • November 2006
      • Supplement

      Marriott Corporation (A) Financial Projections Exercise

      By: Thomas R. Piper
      Keywords: Corporate Finance; Accommodations Industry
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      Piper, Thomas R. "Marriott Corporation (A) Financial Projections Exercise." Harvard Business School Spreadsheet Supplement 307-703, November 2006.
      • September 2006
      • Exercise

      Earnings Management Exercise

      By: Malcolm P. Baker
      Students act as managers or investors. Managers have the ability to manipulate reported earnings, and investors must bid for shares taking this into account. View Details
      Keywords: Earnings Management; Value; Stock Shares; Opportunities; Bids and Bidding; Reports
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      Baker, Malcolm P. "Earnings Management Exercise." Harvard Business School Exercise 207-034, September 2006.
      • September 2006 (Revised November 2007)
      • Exercise

      Market Making Exercise

      By: Malcolm P. Baker
      Students make a market in a new security, posting bid and offer prices and quantities for a new derivative security. View Details
      Keywords: Financial Instruments; Financial Markets; Price
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      Baker, Malcolm P. "Market Making Exercise." Harvard Business School Exercise 207-033, September 2006. (Revised November 2007.)
      • 2006
      • Chapter

      Exercising Moral Courage: A Developmental Agenda

      By: Linda Hill
      Keywords: Ethics; Behavior
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      Hill, Linda. "Exercising Moral Courage: A Developmental Agenda." Chap. 12 in Moral Leadership: The Theory and Practice of Power, Judgment, and Policy, edited by Deborah L. Rhode, 267–290. San Francisco, CA: Jossey-Bass, 2006.
      • May 2006
      • Exercise

      Improving Performance: Boat Building Exercise

      By: Steven C. Wheelwright and Kerry Herman
      Provides a framework for team problem solving and process improvement following concepts widely attributed to Toyota Motor Co. View Details
      Keywords: Framework; Management Practices and Processes; Problems and Challenges; Groups and Teams
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      Wheelwright, Steven C., and Kerry Herman. "Improving Performance: Boat Building Exercise." Harvard Business School Exercise 606-147, May 2006.
      • March 2006
      • Module Note

      Managing Innovation in an Uncertain World: Module 3: Expanding Diversity

      By: Alan D. MacCormack
      Describes the third module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
      Keywords: Innovation and Management; Business Processes; Projects; Risk and Uncertainty; Product Development; Managerial Roles; Opportunities; Perspective; Expansion; Goals and Objectives
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      MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 3: Expanding Diversity." Harvard Business School Module Note 606-126, March 2006.
      • March 2006 (Revised February 2007)
      • Case

      UBS: Towards the Integrated Firm

      By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
      In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
      Keywords: Integration; Programs; Leadership; Talent and Talent Management; Trust
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      Lal, Rajiv, Nitin Nohria, and Carin-Isabel Knoop. "UBS: Towards the Integrated Firm." Harvard Business School Case 506-026, March 2006. (Revised February 2007.)
      • March 2006
      • Module Note

      Exchange Rates and Firms

      By: Mihir A. Desai and Kathleen Luchs
      Describes a core module in the International Finance course at Harvard Business School. The module focuses on how firms identify, measure, and manage currency exposures. The cases first introduce students to foreign exchange exposures and the tools used to manage... View Details
      Keywords: International Finance; Currency Exchange Rate; Corporate Finance
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      Desai, Mihir A., and Kathleen Luchs. "Exchange Rates and Firms." Harvard Business School Module Note 206-123, March 2006.
      • March 2006
      • Module Note

      Exchange Rates and Global Markets

      By: Mihir A. Desai and Kathleen Luchs
      Describes the first module of the International Finance course at Harvard Business School. This introductory module focuses on the concepts and skills that students need throughout a course on international finance: a familiarity with exchange rates and associated... View Details
      Keywords: Asset Pricing; Currency Exchange Rate; Globalized Markets and Industries; International Finance; Teaching; Innovation and Invention; Education Industry
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      Desai, Mihir A., and Kathleen Luchs. "Exchange Rates and Global Markets." Harvard Business School Module Note 206-122, March 2006.
      • January 2006
      • Tutorial

      Cost-Volume Profit Models

      By: David F. Hawkins, V.G. Narayanan, Jacob Cohen and Michele Jurgens
      Covers fixed, variable, and semivariable costs and their role in building and interpreting cost-volume-profit models. Introduces the cost-volume and contribution-volume-profit models and identifies some of their uses and limitations. Teaches how to use the... View Details
      Keywords: Volume; Cost; Profit; Mathematical Methods
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      "Cost-Volume Profit Models." Harvard Business School Tutorial 105-705, January 2006.
      • August 2005 (Revised March 2006)
      • Exercise

      Data Analysis Exercise

      By: Frances X. Frei
      Keywords: Operations; Service Delivery; Management
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      Frei, Frances X. "Data Analysis Exercise." Harvard Business School Exercise 606-034, August 2005. (Revised March 2006.)
      • June 2005
      • Case

      Furqan Nazeeri and the IMTrader Spin-Out

      By: Lynda M. Applegate and Brian DeLacey
      Furqan Nazeeri is looking to spin out a promising set of products and technologies from an established financial services firm. Designed as an exercise in negotiation. Includes material from the original business plan, and it is possible to simulate a negotiation... View Details
      Keywords: Business Startups; Business or Company Management; Negotiation Process; Product Development; Technology Adoption
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      Applegate, Lynda M., and Brian DeLacey. "Furqan Nazeeri and the IMTrader Spin-Out." Harvard Business School Case 805-147, June 2005.
      • June 2005 (Revised March 2006)
      • Case

      Domestic Auto Parts

      By: Robert S. Kaplan
      Describes a meeting of an executive team to discuss strategy for a company turnaround. The exercise is to construct a strategy map and Balanced Scorecard to capture the new strategy. View Details
      Keywords: Balanced Scorecard; Strategy; Business Strategy
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      Kaplan, Robert S. "Domestic Auto Parts." Harvard Business School Case 105-078, June 2005. (Revised March 2006.)
      • April 2005
      • Module Note

      Team Processes: Instructor's Overview

      By: Jeffrey T. Polzer
      Describes the cases and exercises that comprise the Team Processes module of the Leading Teams course. Also describes the sequence in which the materials are used, along with the connections and transitions among the materials. View Details
      Keywords: Groups and Teams; Curriculum and Courses; Management Practices and Processes
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      Polzer, Jeffrey T. "Team Processes: Instructor's Overview." Harvard Business School Module Note 405-008, April 2005.
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