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Show Results For
- All HBS Web
(1,134)
- People (4)
- News (239)
- Research (505)
- Events (1)
- Multimedia (2)
- Faculty Publications (96)
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- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
to break up illustrious companies like Standard Oil and AT&T to reduce their market power and thereby encourage competition. While not successful in similar efforts to prosecute IBM and Microsoft, the Government’s action may well have... View Details
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
about the misuse and overuse of e-mail, something that they feel encourages disputes to escalate more rapidly than if face-to-face conversations had taken place instead. The latter, however, would require people to listen. Edgar Schein,... View Details
Keywords: by James Heskett
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
among your customers as you could ever hope to generate within your own boundaries. Accept the reality that they collectively know more than you do about whatever it is your company makes, that technology has almost completely democratized the View Details
- 23 Sep 2014
- First Look
First Look: September 23
design principles and properties for a non-technical audience; reviews its past, present, and future uses; and points out risks and regulatory issues as Bitcoin interacts with the conventional financial system and the real economy.... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
exports provide positive externalities and thus should be encouraged by government, the policy question is how to do so most effectively. One large body of thinking is devoted to identifying general barriers to exports that reduce trade... View Details
Keywords: by Christian Ketels
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
attributes that make it a source of innovation: The creation of specialized inputs can produce value in a wide variety of different contexts. That’s true whether we’re talking about a new semiconductor tailored to the computer industry, or a service such as cloud... View Details
- 27 Aug 2013
- First Look
First Look: August 27
focused factory hospitals, one academic and the other a private, for-profit firm. Purchase this case: http://hbr.org/search/313030-PDF-ENG Harvard Business School Case 413-121 Ensina! In 2011, a group of passionate social entrepreneurs in Rio de Janeiro, with the... View Details
Keywords: Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
rungs to catch up with dirty technology and because this gap discourages research effort directed towards clean technologies. Carbon taxes and research subsidies may nonetheless encourage production and innovation in clean technologies,... View Details
Keywords: Sean Silverthorne
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of the jerks are bred! Most... View Details
Keywords: by James Heskett
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of surveyed consumers claimed they were ignoring all new product communications during the crisis, unless the product in question was specifically View Details
Keywords: by Jill Avery and Richard Edelman
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
When Harvard Business School Associate Professor Francesca Gino invites high-powered business leaders to address her class, she often observes an interesting phenomenon. The guest speakers announce that they are just as interested in learning from the students as... View Details
Keywords: by Michael Blanding
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
platform to outside developers, Facebook’s success had been based on an open exchange between users, designers of apps posted on the site, and particularly advertisers making use of user information to View Details
- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
company uses assessment tools and career coaches to identify employees' strengths and decide how to best leverage those talents for the company's good. The company also encourages employees to initiate conversations about how their... View Details
Keywords: by Lauren Keller Johnson
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
to companies. IDEO, for example, has asked employees to step away from their work to meet up for a weekly tea time ritual as a way to encourage workers to collaborate, connect, build trust, and deepen workplace relationships. Walmart... View Details
Keywords: by Dina Gerdeman
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to View Details
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and James Gilmore in their influential... View Details
Keywords: by James Heskett
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
successful. The most successful competitors were those that commercialized products on either side of IBM's 360's price and performance standards; these included the much smaller Digital Equipment, with its stripped-down minicomputer, and Control Data's supercomputer.... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
create even within a very traditional, industrial business. We think the basic design of Predix was heading in the right direction, but the challenges in execution have been severe. Lagace: A central concern of The Business of Platforms... View Details
Keywords: by Martha Lagace
- 21 Apr 2015
- First Look
First Look: April 21
Murat Ülker, the chairman of Yildiz, decides to change the management structure and encourage rethinking brand positioning, channels, and communications in the U.S. market. How was the Godiva brand affected by the execution problems of... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
In a recent Harvard Business Review article, professor Robert Simons wrote about how organizations can design jobs for maximum performance. In this excerpt, Simons discusses what he terms the four basic "spans" of a job—control,... View Details
Keywords: by Robert Simons