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Show Results For
- All HBS Web
(730)
- People (1)
- News (215)
- Research (442)
- Events (1)
- Multimedia (5)
- Faculty Publications (110)
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
different types of benefits than previous generations of workers. Employers should revisit their benefits packages, enhancing them to reflect the needs of today’s employees like caregiving support and educational and View Details
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
maximizing says nothing to employees or managers about how to find or establish initiatives or ventures that create value. It only tells us how we will measure success in the activity. Defining what it means to score a goal in football or... View Details
Keywords: by Michael C. Jensen
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
Fewer slides, more soul-searching Perhaps what’s most important, he instituted a training program that cast aside PowerPoint presentations and videos and replaced them with soul-searching conversations between both executives and... View Details
- 17 Nov 2015
- First Look
November 17, 2015
Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and View Details
Keywords: Sean Silverthorne
- Web
Video Clips - Creating Emerging Markets
describes the way her employees have been taught to monitor quality and educate customers. Duration: 00:58 Gabriela Cabrera Gabriela Cabrera Building Brands Gabriela Cabrera, President of Manos del Uruguay, explains how partnerships with... View Details
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
issues of racial bias, so he announced on the second day that Starbucks would close 8,000 stores on May 29 to train all 175,000 US employees about unconscious bias. Zuckerberg failed to acknowledge that the... View Details
- 01 Sep 2023
- News
Solving for Z
With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
oversight or regulation. “You have to slow down to ensure that the data that these systems are trained on aren’t inaccurate or biased.” While many people are now aware that bias can be baked into AI systems, from credit reporting to... View Details
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- Web
Europe - Global
global industrial conglomerate with $38.4 billion in annual revenues and 97,000 employees in 2023, had a longstanding commitment to community development through education. Over the past five years, the group invested $204 million in its... View Details
- Web
Hiring International Students
sponsorship from your organization to work in an internship. Most students hold F-1 status and qualify through a grant of Curricular Practical Training (CPT). Those in J-1 status qualify for Academic View Details
- Web
Corporate Strategy - Institute For Strategy And Competitiveness
across divisions (e.g., Mickey’s birthday) – Disney University provides consistent training for employees across the company – Credit card and catalog designed to capture customer data across divisions –... View Details
- January 2021 (Revised February 2021)
- Case
Tech with a Side of Pizza: How Domino's Rose to the Top
By: Boris Groysberg, Sarah L. Abbott and Susan Seligson
After hitting an all-time low in 2008, Domino’s Pizza underwent a vigorous rebranding, product development, and embraced innovative technologies to become the world’s leading international fast-food retailer. Domino’s considered itself as much a tech company as it was... View Details
Keywords: Digital Marketing; Digital Technology; Innovation; Scaling; Data Analytics; Turnaround; Technological Innovation; Information Technology; Strategy; Management; Marketing; Operations; Human Resources; Entrepreneurship; Change Management; Analysis; Performance; Customers; Growth and Development; Competitive Advantage; Employees; Training; Leadership Development; Food and Beverage Industry; Technology Industry; United States
Groysberg, Boris, Sarah L. Abbott, and Susan Seligson. "Tech with a Side of Pizza: How Domino's Rose to the Top." Harvard Business School Case 421-057, January 2021. (Revised February 2021.)
- January 1998
- Case
Connecticut Spring and Stamping Corporation (B)
By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details
Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System
Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corporation (B)." Harvard Business School Case 698-038, January 1998.
- 01 Dec 2023
- News
Thinking Ahead
intermediate fix—even more pressing. “An open problem is whether you can train a generative AI model from scratch on your own data, preserve privacy, and still have good utility,” says Neel. Differential privacy—the practice of... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
vocational training based on the Swiss model. These efforts are proving that such an approach can indeed work in the US. ‘The distribution of dignity’ People want a dignified way to earn a living and contribute economically. It’s not... View Details
- Web
Human Behavior & Decision-Making - Faculty & Research
Officer at Techint, had to decide whether to invest in a new company-owned and operated technical school in Veracruz, Mexico, or invest instead in strengthening the city’s public education system. Techint, a global industrial conglomerate with $38.4 billion in annual... View Details
- 2016
- Working Paper
Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals
By: Hummy Song, Robert S. Huckman and Jason R. Barro
We consider the impact of cohort turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Health Care; Health Care Operations; Hospitals; Productivity; Empirical Operations; Service Delivery; Training; Performance Productivity; Health Care and Treatment; Health Industry; United States
Song, Hummy, Robert S. Huckman, and Jason R. Barro. "Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals." Harvard Business School Working Paper, No. 16-039, September 2015. (Revised September 2016. Finalist, 2015 POMS College of Healthcare Operations Management Best Paper Competition.)
- Web
Topics - HBS Working Knowledge
Stagnation (12) Economic Systems (14) Economics (393) Economy (16) Education (118) Emerging Markets (14) Emotions (21) Employee Ownership (1) Employee Relationship Management (61) View Details