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  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

two approaches to the question of whether businesses have human rights obligations. The “moral” approach conceives of human rights as antecedently existing basic moral rights. The “institutional” approach starts with contemporary human... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2014
  • Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

obligated to take care of each other in the workplace—more so than men are obligated to take care of female employees. Anecdotally, she noted the public outcry when Yahoo! CEO Marissa Mayer disallowed employees from working at home,... View Details
Keywords: by Carmen Nobel
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

that there are a lot of heroic people in service organizations who feel compelled to be the best at everything. That's particularly evident in mission-driven and health care organizations, where managers feel a moral obligation to at... View Details
Keywords: by Deborah Blagg; Service
  • 01 May 2007
  • First Look

First Look: May 1, 2007

in Bolivia: A Meeting with the President of the Republic Harvard Business School Case 307-107 Herbert Muller, chair of leading microfinance bank BancoSol, has met with Evo Morales one year after the populist leader's inauguration as... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2009
  • First Look

First Look: September 9

extensive historical study: (1) link responsibility and control, (2) manage moral hazard, (3) pool risk in sound institutions, (4) adopt market conforming approaches to the extent possible, and (5) structure markets to promote safe... View Details
Keywords: Martha Lagace
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

startup organization for the thousands of employees who join a fledgling company and do the day-to-day work required to grow it into something of value. Entering StartUpLand is a practical, step-by-step guide that provides an insider's... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

business relations, and then reputation and regulatory relations. The impact on stock price has been much less significant, and this could be attributed to stock prices not reflecting the impact on employee View Details
Keywords: Sean Silverthorne
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

for examining this question. Results indicate that nonnative English-speaking employees experienced status loss regardless of their English fluency level. Yet variability in their self-assessed fluency-an achieved status marker-was... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

commented that this mindset "leads to poor morale and burn out," as well as a loss of effective communication skills. Gerald Nanninga added that "it is destroying the art of pondering" and "by valuing work as a... View Details
Keywords: by James Heskett; Consulting
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

cancel company events that would have required customers or employees to travel to Indiana. And Apple CEO Tim Cook authored an op-ed in The Washington Post to oppose the legislation. The public outcry against the RFRA seemed to make an... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 12 Jul 2011
  • First Look

First Look: July 12

harmonization strategies. The analysis and framework in this paper can help broaden the understanding of accounting's globalization. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1875682   Cases & Course MaterialsElizabeth Jacobs:... View Details
Keywords: Carmen Nobel
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

Periodical:Duke Journal of Gender Law and Policy (forthcoming) Abstract This essay aims to address the costs and benefits of constraining cultural displays in the workplace on legal, business, and moral terms. In this article, we invite... View Details
Keywords: Martha Lagace
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

backroom stock for sale items missing from shelves, or even to scale and price produce items or grind A&P's bean coffees. Cleanliness and courtesy standards, freshness and quality standards, shelf-stocking and checkout standards, and store View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

firm owned a number of patents and was the inventor of the first portable welding machine. But it stood out in other ways, too. While Lincoln, a nonunion shop, offered no benefits, it provided guaranteed employment, had an employee... View Details
Keywords: by Garry Emmons
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

priorities. As a business, the company had to see to a commercial logic that pleased customers and did so economically. But as a business with a purpose, its intent was clear: it had to ensure that even highly tactical decisions such as this one supported the company’s... View Details
Keywords: by Ranjay Gulati
  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

companies tend to look out for the welfare of their employees in such an effective fashion. The impact of this at the national level can be seen from the Japanese people's response to previous crises, including the earthquake in Kobe in... View Details
Keywords: Re: Multiple Faculty
  • 15 Mar 2011
  • First Look

First Look: March 15

Piovesan Abstract To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

victim. Therefore, they felt that layoffs were not as difficult as firing someone, where the decision involves a verdict on a person with whom you've worked, often quite closely. “No matter how dire the company's economic state or how poorly the View Details
Keywords: by Martha Lagace
  • 08 Dec 2015
  • First Look

December 8, 2015

and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

its government relations and operations. Similarly, the employment Tata Consultancy Services brought to Uruguay enabled the company to receive fast-tracked visas for employees traveling from India. At home, Tata Group filled voids in... View Details
Keywords: by Martha Lagace

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