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- Faculty Publications (62)
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- All HBS Web (364)
- Faculty Publications (62)
- 18 Apr 2023
- Blog Post
HBS Students and Alumni Fostering a Supportive Community
After graduating from Cornell University, where he majored in policy analysis, Joshua Mbanusi (MBA 2021) spent seven years working in education and for a nonprofit that advances equity and economic mobility in the southern United States.... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational... View Details
Keywords: Dina Gerdeman
- 01 Jun 2024
- News
The Exchange: Chance Encounters
other companies and executives that went remote during the pandemic and are still scared to ask their employees to come back to the office. They don’t want to fight with their employees and risk losing... View Details
Keywords: Jen McFarland Flint
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
money using their mobile phones. Mobile money has grown quickly, but high stockout rates of currency persist due to suboptimal inventory decisions made by contracted employees... View Details
Keywords: Dina Gerdeman
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
proprietary data from a mobile phone application through which residents can submit service requests to the city of Boston. Users who received photographic evidence that their service requests had been addressed were more likely to... View Details
Keywords: Sean Silverthorne
- Web
Facing Job Loss? More Skills Meant Faster Recovery in Uganda | Working Knowledge
economic crisis. “Having a more mobile labor force means that the firms are going to more easily find people,” she explains. “It gives you a more robust, more resilient [workforce] in the face of economic shocks.” Alfonsi conducted the... View Details
- Web
Diversity on Teams: Our Own Harvest - Race, Gender & Equity
stewards of our labor, our lives, and one another. This article features the HBS Race, Gender & Equity Initiative’s video playlist . Organizational self-awareness Maureen Scully on Mobilizing Privileged Allies to Address Inequalities... View Details
- 23 Sep 2014
- First Look
First Look: September 23
become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee handbook) includes 100% self-allocated time,... View Details
Keywords: Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
promoting it a personal mission. Many had experienced what it was like to be an outsider, which gave them a deeper understanding of the barriers that women, in particular, face at work. The CEOs resoundingly agreed that an inclusive environment was one in which View Details
Keywords: Sean Silverthorne
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
written about the caregiving roles of employees and strengthening the education-to-work pipeline. The following is a transcript of questions posed by Instagram users and Fuller’s answers: Should we be worried about the current “worker... View Details
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
they know well; but I am not certain that they’ve really considered the alternatives and what workplace would fit into their broader strategy. And then you have other companies and executives that went remote during the pandemic and are still scared to ask their View Details
- 23 Jul 2013
- First Look
First Look: July 23
exporting, learning from competitors, users, and alliance partners. In this paper we focus attention on another locus of learning that has received less attention from academics despite popular interest: learning by supplying. Using a detailed panel dataset on supply... View Details
Keywords: Anna Secino
- 12 Nov 2013
- First Look
First Look: November 12
find that paying above-market wages, per se, does not have an effect on effort relative to paying market wages. However, structuring a portion of the wage as a clear and unexpected gift (by hiring at a given wage, and then offering a raise with no further conditions... View Details
Keywords: Sean Silverthorne
- 14 Dec 2010
- Op-Ed
Tax US Companies to Spur Spending
been a saving grace in ensuring that the financial crisis did not cause further damage to the economy. With traditional monetary and fiscal policy instruments seemingly exhausted, the mobilization of that cash hoard can prove critical to... View Details
Keywords: by Mihir A. Desai
- 21 Jul 2009
- First Look
First Look: July 21
stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details
Keywords: Martha Lagace
- October 2018
- Case
American Family Insurance and the Artificial Intelligence Opportunity
By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
quantitatively, that it definitely matters which coach is matched up with which team" The question of whether matching matters takes on critical significance in the corporate world as well. Choosing talented employees makes a great... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details