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  • All HBS Web  (1,273)
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Show Results For

  • All HBS Web  (1,273)
    • People  (1)
    • News  (336)
    • Research  (653)
    • Events  (6)
    • Multimedia  (22)
  • Faculty Publications  (343)
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  • 01 Dec 2011
  • News

At Your Service

highly. Getting organizations to accept that concept presents an emotional stumbling block that often is more difficult to overcome than the challenge of deciding which tradeoffs to make. How do you help them over that stumbling block?... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 01 Oct 2001
  • News

Carl M. Plochman III: A Savory Success

get some clarity and emotional support from a group of risk-taking peers." Before his retirement from the YPO (mandatory at age 50), Plochman received the Ray Hickok Award, the group's highest honor. Plochman is philosophical when asked... View Details
Keywords: Hanna, Julia; Food Manufacturing; Manufacturing
  • 01 Dec 2016
  • News

Alumni Books of 2016

company to success. Act from Choice: Simple Tools for Managing Your Habits, Your Emotions and Yourself, to Be How You Mean to Be by Robert Goldmann (MBA 1961) Goldmann describes what we do (the myriad habitual patterns we allow ourselves... View Details
  • 29 Apr 2016
  • News

The First Five Years: Kelly McKenna (MBA 2015)

it. My preferred artistic medium is music—I played the piano and violin and sang competitively from age five through high school. I don’t have as much time for it anymore, but, growing up, it helped me to relax, to engage with and develop my own creativity, and gave me... View Details
  • 19 Jun 2017
  • News

Can Neuroscience Find You the Perfect Job?

no career matches available because we hadn't built that side of the platform. So we learned interesting things about the general cognitive and emotional traits that we all have as human beings but not the career matching. And,... View Details
  • 01 Jun 2012
  • News

Straight to the Heart

think the client hasn’t found his or her mate yet, so I can quickly get in-depth emotional indicators. Those sources will say things to me that they would never say to the client. That feedback is a confidential, incredibly powerful... View Details
Keywords: Julia Hanna; marriage; social media; matchmaking; Personal Services
  • 17 Jun 2021
  • News

Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity

way: We are starting to understand, finally, the extent of the work that women do in the home, the invisible unpaid labor, and the emotional labor. We need to take what has been unearthed in the past 15 months and use it to build for the... View Details
Keywords: Margie Kelley
  • 01 Sep 2024
  • News

Alumni Books

Edited by Margie Kelley Alumni Books 20+ Years of Urban Rebuilding: Lessons from the Revival of Lower Manhattan after 9/11 By Patrice Derrington (MBA 1991) and Rosemary Scanlon (PMD 42, 1981) Routledge Following the destruction of the World Trade Center and the... View Details
  • 30 Sep 2016
  • News

Competing Against Luck

social, emotional job to be done. And the mix of functional, social, and emotional elements-- that mix changes by the job. But once we understand the job, then I need to ask the next question, which is-- all... View Details
  • 01 Mar 2007
  • News

The Winning Season

Cooperstown, New York. Despite his deep love of the game, the elder DeWitt stresses the importance of maintaining a degree of emotional distance when it comes to evaluating, and negotiating for, players. “It would be easy to get too... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Dec 2012
  • News

The Accidental Pioneers

with a ring of empty seats above, below, and to either side of her own. "It was a lesson in the emotional and intellectual challenges of being a true minority," Lack says. "One of the wonderful things is that isolation lasted such a short... View Details
Keywords: Hanna, Julia
  • 16 Jul 2019
  • News

The Making of a Movement

let our emotions dictate our decision. We had to objectively assess whether we were the right people for that role,” David observes. And so began a conversation about the best path forward—a running dialogue that stretched from their... View Details
Keywords: Greg Forbes Siegman; cancer
  • 25 Feb 2020
  • News

Turning Point: Network Effects

together people from the private, nonprofit, and public sectors to open up the dialogue around mental illness and help build awareness of the five indicators of emotional suffering: change in personality, agitation, withdrawal, decline in... View Details
Keywords: Bruce Shuttleworth (MBA 1997)
  • 01 Jun 2009
  • News

Magician Turns HBS Upside Down

showed how an audience is impressed and won over if the magician “goofs” the first time (e.g., guessing the three of clubs rather than the seven of spades) only to recover through humorous and seemingly Herculean mental effort to get it “right” the second time.... View Details
Keywords: magic; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Mar 2006
  • News

The Producers

on 4,000 screens and try to recoup everything as fast as you can with a blitz of advertising over the first weekend.” Clearly, there are easier ways to earn a living than to produce movies — but few other businesses create a product for which the consumer has such a... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Information
  • 01 Apr 2000
  • News

Books

selecting references, and creating a résumé, to planning and executing a search campaign, interviewing techniques, and negotiating job offers. An extensive bibliography includes both publications and Web sites that address topics such as the View Details
Keywords: Amy E. Dean
  • 01 Jun 2004
  • News

Books

readers through a step-by-step process for developing a “personal kaleidoscope” that will enable them to assess their own strengths, values, ambitions, and emotions more accurately and to recognize and enjoy success when they achieve it.... View Details
Keywords: book review; faculty books; Publishing Industries (except Internet); Information
  • 17 Jan 2019
  • News

The First Five Years: ‘30 Under 30’ Edition

defining value in different ways, or from LEAD about placing a strong emphasis on emotional intelligence as a core value in conducting business. I love the lesson from strategy about defining blue oceans instead of competing in red... View Details
  • 19 Jan 2023
  • News

Forged in Fire

Harvard, over a hundred leaders who have failed. Not one has failed because they weren't smart enough. They failed because they lacked emotional intelligence. They weren't aware of who they were at a deep level. They lacked passion for... View Details
  • 04 Oct 2018
  • News

“A Shout Through Time”

by the metal detectors as a piece of potentially silver. So after they started to clean it, little by little the name appeared, and then the code appeared and the emotion was very strong, because suddenly they started to realize this was... View Details
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