Publications

October 2013
Column

How Should Your Leaders Behave?

By: Kevin Sharer

The article discusses the value of effective leadership and an examination of the ways in which a corporate leader should behave as of October 2013, focusing on role models in business and the behavioral traits of chief executive officers (CEOs). Diversity in business... View Details

Keywords: Leadership Style

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21 Jan 2021
Video

Nguyen Thi Phuong Thao

Nguyen Thi Phuong Thao, President and CEO of VietJet Air, discusses her experience as a woman in a position of leadership and being included in the Forbes Power Woman List of 2017, relates her achievements to the experiences from her childhood, and expresses the... View Details

18 Oct 2013
News

The State of U.S. Markets Post-Shutdown

02 May 2007
Research & Ideas

The Authentic Leader

Podcast with: Bill George Interviewer: James Aisner Running Time: 11 min., 37 sec. View Details

Keywords: by Jim Aisner

14 May 2020
News

Leading Yourself In Crisis with Nancy Koehn

12 Apr 2022
Video

Professor Amy Edmondson: Memorable

4 PM – 5 PM EST, 10 Mar 2021
Virtual Programming

Meet the i-labs Unicorns: Celebrating Venture Success Stories

How did two Harvard Innovation Lab alumni teams achieve valuations of more than $1 billion. In a discussion moderated by i-lab executive director Matt Segneri (AB 2004, MBA 2010), Will Ahmed (AB 2012), founder and CEO of WHOOP, and Lissy Hu (MD/MBA 2014), founder and... View Details

16 Aug 2021
News

Building Trust from the Inside Out with Sandra Sucher

27 Nov 2018
News

Fearless outperformance: creating conditions for the very best teams to excel

September 2006 (Revised November 2006)
Supplement

Cathy Benko: WINning at Deloitte (B)

By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer

Cathy Benko pulls together a group of Deloitte and Touche's top partners for a weekend discussion of the Initiative for the Retention and Advancement of Women (WIN). Benko, stimulated by the strong reaction by the attending partners, agrees to take on the leadership... View Details

Keywords: Leading Change; Partners and Partnerships; Agreements and Arrangements; Retention; Gender

June 2021
Case

Bozoma Saint John: Leading with Authenticity and Urgency

By: Francesca Gino and Frances X. Frei

In this multimedia case, Bozoma Saint John recounts numerous defining moments from her childhood and work experiences. We learn what empowered and inspired her to be her authentic self, to be vulnerable and open to new experiences, to find commonality with others, to... View Details

Keywords: Biases; Personal Development and Career; Identity; Interests; Ethics; Values and Beliefs; Opportunities; Leadership Style; Diversity

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

The strained presidential transition facing President-elect Joe Biden probably rings true for many CEOs and other business leaders stepping into new positions of power. We asked Rosabeth Moss Kanter, an expert on leadership and change, to discuss challenges confronting... View Details

Keywords: by Sean Silverthorne

11 Oct 2021
News

Tapping into Our Inner Captain in Times of Crisis

11 May 2011
News

Clinical Registries: The Opportunity For The Nation

05 Mar 2021
News

Best Business Books 2021: The Best Books for Getting Ahead of the Competition

June 2008
Case

Rackspace Hosting in Late 2000

By: James L. Heskett and W. Earl Sasser

The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. This short case was designed as the discussion igniter for a series of short video... View Details

Keywords: Customer Focus and Relationships; Finance; Management Teams; Service Operations; Customer Ownership; Strategy

January 26, 2017
Article

Executives and Salespeople Are Misaligned—and the Effects Are Costly

By: Frank V. Cespedes and Christopher Wallace

This article discusses the results of a survey of senior executives, middle managers, and sales people from companies across a variety of industries. The survey focused on questions about how well their companies’ strategies informed six critical elements of their... View Details

Keywords: Business Strategy; Sales; Perception

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November 2018
Case

Swissgrid: Enterprise Risk Management in a Digital Age

By: Robert S. Kaplan and Anette Mikes

Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation and liberalization of the European energy market. With 41 connections to other European... View Details

Keywords: Enterprise Risk Management; Energy Transmission; Risk and Uncertainty; Risk Management; Energy; Energy Industry; Utilities Industry; Switzerland