Discrimination - Publications - Faculty & Research

19 Jan 2011
First Look

First Look: Jan. 18

under the Hood: Wealth-based Discrimination in Illicit Customer Help Authors:F. Gino and L. Pierce Publication:Organization Science 21, no. 6 (November-December 2010) Abstract This paper investigates whether an employee's perception of... View Details

Keywords: Sean Silverthorne

19 Nov 2019
Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

to make loan and underwriting decisions, as the Apple Card situation illustrates, the potential for discrimination grows. “When lending relies on algorithms to make loan and underwriting decisions, as the Apple Card situation illustrates,... View Details

Keywords: by Karen G. Mills; Financial Services

23 Jun 2021
Research & Ideas

One More Way the Startup World Hampers Women Entrepreneurs

men,” Koning says. That phenomenon, known as “sampling bias,” is likely less a result of active discrimination against women, Koning says, than it is a lack of representation in the sample of people giving feedback. Nevertheless, it could... View Details

Keywords: by Michael Blanding

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

of information among doctors, hospitals, patients, and providers; standardization of that information; evaluation of adjustments for the severity of illness of the patient; changes in the tax system to avoid discrimination against the... View Details

Keywords: by Staff; Health

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

Favor Men Why are women discriminated against in hiring decisions? Research by Katherine Coffman, Christine Exley, and Muriel Niederle finds the answer is more subtle than expected. The Right Way to Cry in Front of Your Boss Crying at... View Details

Keywords: by Sean Silverthorne

31 Oct 2017
Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

Negotiation A Company’s Evolving View of Gender Equity Few Women on Boards: Is There a Fix? What Do You Think? What subtle (or not so subtle) ways have you seen women discriminated against in the workplace? Add your comment to this story... View Details

Keywords: by Rosabeth Moss Kanter

19 Jan 2016
First Look

January 19, 2016

uses of tax revenues. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50428 Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment By: Edelman, Benjamin G., Michael Luca, and Daniel Svirsky... View Details

Keywords: Sean Silverthorne

05 Dec 2013
What Do You Think?

Is Walmart Defying Economic Gravity?

of very large challenges, including that of how to grow a nearly half-trillion-dollar organization charged with everything from bribery in its Mexican operation to discrimination in its labor policies, and blamed for low wages and... View Details

Keywords: by James Heskett; Retail

21 Oct 2002
Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

program identifies our very best customers. And our very best customers often fly one or two times a week. Now, you're not in that category of frequent flyers, but because you're talking with the top management group, you're in that category for the day." Now,... View Details

Keywords: by W. Earl Sasser

20 May 2019
Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

future than those in the other two groups,” wrote Toffel and Chatterji in a recent article in Harvard Business Review. They also looked to see whether reactions differed depending on whether they supported same-sex marriage—and thus more likely agreed with Cook’s View Details

Keywords: by Michael Blanding

05 Apr 2017
Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The... View Details

Keywords: by Wendy Guild Swearingen; Auto; Service

13 Jul 2009
Research & Ideas

Diagnosing the Public Health Care Alternative

shifting costs to patients and providers. Regulations are needed to end coverage and price discrimination based on health risks and preexisting conditions. Value-based competition also demands the measurement of value, and plans must be... View Details

Keywords: by Staff; Health

07 Dec 2015
Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

clusters is the idea that immigrants could be forced into them by discrimination or high barriers to enter other fields. “Many industries require certain standards be passed or degrees from accredited schools, which can be difficult for... View Details

Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail

21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

For the last quarter century, many fought hard to overcome gender discrimination in the workplace by raising awareness, strengthening antidiscrimination policies, and encouraging more women to enter the corporate world. At first blush,... View Details

Keywords: by Maggie Starvish

11 Nov 2020
Research & Ideas

How Hackathons Help Decide Platform Winners and Losers

tremendous way for developers to learn quickly, and for both developers and technology companies to reap real benefits.” About the author Michael Blanding is a writer based in Boston. [Image: gorodenkoff] Related Reading 6 Ways That Emerging Technology Is Disrupting... View Details

Keywords: by Michael Blanding; Technology

06 Aug 2007
Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

diversity (can people communicate or not?) and caste diversity (how much do some people want to keep away from other people?). About 90 percent of the population in Nepal is Hindu, but within Hindu society there are many castes and a lot of View Details

Keywords: by Martha Lagace

21 Jun 2004
Research & Ideas

Racial Diversity Pays Off

objective, branch-level productivity measures, Ely said. In general, Ely added, companies such as the one they studied tend to take on one of three perspectives about diversity: 1. Discrimination and fairness perspective. The work groups... View Details

Keywords: by Martha Lagace

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

Like many companies, IBM took big strides to eliminate discrimination by attempting to ignore cultural, racial, and other differences among its vast worldwide workforce. That ended when Lou Gerstner became CEO. Gerstner initiated a... View Details

Keywords: by David A. Thomas

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination... View Details

Keywords: by Danielle Kost

14 Nov 2019
Book

Lifting the Lid on Turkey's Hidden Business History

overt discrimination against the residual non-Muslim population. A second distinctive feature of the business history of the Republic of Turkey has been the very small role of foreign-owned business, which stands in contrast to the... View Details