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Publications

Publications

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  • All HBS Web  (333)
    • News  (111)
    • Research  (173)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (66)

Show Results For

  • All HBS Web  (333)
    • News  (111)
    • Research  (173)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (66)
← Page 12 of 333 Results →
  • 10 Jun 2014
  • First Look

First Look: June 10

to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated and, in turn, were more... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2015
  • First Look

December 8, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=50191 Wage Elasticities in Working and Volunteering: The Role of Reference Points in a Laboratory Study By: Exley, Christine L., and Stephen J. Terry Abstract—Volunteers provide a large source of View Details
Keywords: Sean Silverthorne
  • 19 Jul 2016
  • First Look

July 19, 2016

Management Review The Real Lessons From Kodak's Decline By: Shih, Willy C. Abstract—Eastman Kodak is often mischaracterized as a company whose managers didn't recognize soon enough that digital technology would decimate its traditional... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2011
  • News

Alumni Books

credit cards to the cost of a cheeseburger. Net Profit: How to Succeed in Digital Business by David Soskin (MBA ’79) (Wiley) Soskin, the former CEO of Cheapflights Media and current chairman of mySupermarket.co.uk, has solved the problems... View Details
Keywords: Finance; Monetary Authorities-Central Bank; Finance; National Security and International Affairs; Government
  • 01 Sep 2013
  • News

Faculty Books

money searching for the next blockbuster, why superstars are paid unimaginable sums, and how digital technologies are transforming the entertainment landscape. Wall Street Research: Past, Present, and Future by Boris Groysberg and Paul M.... View Details
Keywords: Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

analytics, and digital impact.] "You also learn how to think and communicate," Howe says. "So much about business leadership is problem solving. You have to take something really complex and break it down into separate, solvable... View Details
Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
Keywords: by Maggie Starvish; Retail
  • 27 May 2014
  • News

Crowdsourcing the Capitalist's Dilemma

Bryan Mezue (MBA 2013, Forum for Growth and Innovation), Taylor Thompson (MBA 2013, Forum for Growth and Innovation), Alexis Lefort (HBS Forum for Growth and Innovation), Colin Maclay (HBS Digital Initiative), Emily Snyder (HBS Staff),... View Details
Keywords: April White; Management of Companies and Enterprises; Management
  • 16 Feb 2004
  • Research & Ideas

European Private Equity—Still a Teenager?

Oliver Ewald said his firm, Audax Group, has recently made deals on corporate carve-outs that include a digital x-ray manufacturer based in Switzerland and a cryogenic equipment manufacturer in the Czech Republic. As the European... View Details
Keywords: by Martha Lagace; Financial Services
  • 01 Sep 2018
  • News

The True Value of a Tweet

for example? Are they talking about labor practices? Are they talking about cost? What are the issues on their minds? You can even use that minute-by-minute information to create a dynamic map. The caveat is that you might get a biased... View Details
Keywords: Jen McFarland Flint
  • 06 Nov 2019
  • Op-Ed

Torched Planet: The Business Case to Reinvent Almost Everything

of the company. The good news is that this is a problem that can be fixed. In Reimagining Capitalism in a World on Fire, I demonstrate how firms that develop a shared pro-social purpose—and that embed it throughout the firm in empowered, high-commitment View Details
Keywords: by Rebecca Henderson; Energy
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

leads to a 14% increase in the likelihood of exit for a 3.5-star restaurant (which is the median rating on Yelp) but has no discernible impact for a 5-star restaurant (on a 1 to 5 star scale). Our analysis also highlights how digital data... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

influence from those valued for non-social reasons. The Effects of a Central Clearinghouse on Job Placement, Wages, and Hiring Practices Authors:Muriel Niederle and Alvin E. Roth Publication:In Studies of Labor Market Intermediation,... View Details
Keywords: Martha Lagace
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

long-term innovation output rather than for private benefits. Code Contingencies: Designing Monitoring Regimes to Promote Improvement in Supply Chain Working Conditions By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Worker rights advocates seeking... View Details
Keywords: Dina Gerdeman
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

grasping the revolutionary potential of the new digital medium. As a result, corporations have failed to adapt to the true nature of their markets in the twenty-first century. Organizational change programs, visionary leadership, or... View Details
Keywords: by Martha Lagace
  • 01 Dec 2000
  • News

Latin America's Decade

latecomers, as we build a technological infrastructure, it will be the newest and most advanced," Sicupira explains. "That has happened in Brazil with our digital cable installation, which surpasses the analog cable that is the core of... View Details
Keywords: Garry Emmons and Julia Hanna; Latin America; research; infrastructure; Hospitality; Securities, Commodities, and Other Financial Investments; Finance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 04 Sep 2019
  • News

Case Study: Up in the Air

Image by Lincoln Agnew Image by Lincoln Agnew The facts of the ever-widening tech labor shortage are increasingly difficult to ignore: As many as 9 million tech jobs sit vacant across the United States, Europe, and China, says Przemyslaw... View Details
Keywords: Jen McFarland Flint; Management, Scientific, and Technical Consulting Services; Professional Services
  • 20 Feb 2019
  • News

Building an Ecosystem for African Entrepreneurs

in 2015, Sounouvou had recently launched Exportunity, a secure digital marketplace that connects African suppliers with buyers around the world. Through the company’s platform, farmers in Benin can sell their produce to a manufacturer in... View Details
Keywords: April White
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

participation to improve labor standards in global supply chains. Yet little is known about whether these structures are associated with improved working conditions, especially in organizations in which they compete with... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2018
  • News

March 2018 Alumni and Faculty Books

loves. The Disruptors' Feast: How to Avoid Being Devoured in Today's Rapidly Changing Global Economy by Frits van Paasschen (MBA 1988) (The Disruptors' Feast) Virtually everything about the way people live and do business is changing faster than ever before. View Details
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