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  • All HBS Web  (2,868)
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  • All HBS Web  (2,868)
    • People  (6)
    • News  (777)
    • Research  (1,334)
    • Events  (18)
    • Multimedia  (49)
  • Faculty Publications  (866)
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  • June 2001 (Revised September 2005)
  • Case

Madison Avenue: Digital Media Services (B)

In late 1999, Madison Avenue was experiencing phenomenal growth in sales, clients, employees, and services provided. The stress and strain on the firm's employees was considerable and threatened to jeopardize the high-quality, active-ad management for which the firm... View Details
Keywords: Organizational Change and Adaptation; Growth Management; Service Operations; Digital Marketing; Business Processes; Advertising Industry
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Spear, Steven J., and Anne Karshis. "Madison Avenue: Digital Media Services (B)." Harvard Business School Case 601-021, June 2001. (Revised September 2005.)

    Launch of Nigeria's Central Bank Digital Currency (CBDC) - the eNaira

    Stakeholders including the Lagos Chamber of Commerce and Industry (LCCI) and Prof. Lauren Cohen, L. E Simmons, a Professor of Business Administration, Harvard Business School, United States of America, among others, yesterday, listed recommendations for the... View Details
    • Web

    Digital HBS Resources | Baker Library

    Digital HBS Resources The HBS Archives collects school publications such as class yearbooks, alumni bulletins, and course catalogs, among many others. Select publications have been scanned and are available online. Student and Alumni... View Details
    • March 2023 (Revised August 2023)
    • Case

    Majid Al Futtaim: Adapting the Shopping Mall to the Digital Era

    By: Antonio Moreno and Gamze Yucaoglu
    The case opens in August 2022, as Ahmed Galal Ismail, CEO of Majid Al Futtaim Properties and Fatima Zada, digital and omnichannel director at Majid Al Futtaim Shopping Malls, go over the plans to roll out the omnichannel mall offering for the Mall of the Emirates they... View Details
    Keywords: Business Model; Strategy; Information Technology; Technology Adoption; Value Creation; Competition; Expansion; Profit; Corporate Strategy; Retail Industry; Real Estate Industry; United Arab Emirates
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    Moreno, Antonio, and Gamze Yucaoglu. "Majid Al Futtaim: Adapting the Shopping Mall to the Digital Era." Harvard Business School Case 623-051, March 2023. (Revised August 2023.)
    • 24 Apr 2012
    • News

    For radio, the digital disruption is delayed

    • Article

    Capabilities, Cognition and Inertia: Evidence from Digital Imaging

    By: M. Tripsas and G. Gavetti
    There is empirical evidence that established firms often have difficulty adapting to radical technological change. Although prior work in the evolutionary tradition emphasizes the inertial forces associated with the local nature of learning processes, little... View Details
    Keywords: Business Offices; Organizations; Management Analysis, Tools, and Techniques
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    Tripsas, M., and G. Gavetti. "Capabilities, Cognition and Inertia: Evidence from Digital Imaging." Strategic Management Journal 21, nos. 10-11 (October–November 2000): 1147–1161.
    • April 2017 (Revised February 2020)
    • Supplement

    edaixi (eWash): Digital Transformation of Laundry Services (B)

    By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
    Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
    Keywords: Laundry; O2O; Online-to-offline; Service Operations; Business Model; Digital Platforms; Transformation; Service Industry; China
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    Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (B)." Harvard Business School Supplement 617-038, April 2017. (Revised February 2020.)
    • January 1996 (Revised April 1996)
    • Case

    Digital Imaging in 1995: Opportunities in the Descent to the Desktop

    The dramatic shifts of the imaging industry from analog to digital technology is creating emerging markets in 1995. How can a competitor position itself to enter the market successfully? This case describes the key technologies, market segments, competitors, and... View Details
    Keywords: Technological Innovation; Innovation Strategy; Competitive Strategy; Consumer Products Industry
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    Teisberg, Elizabeth O., and James Leonard. "Digital Imaging in 1995: Opportunities in the Descent to the Desktop." Harvard Business School Case 796-060, January 1996. (Revised April 1996.)
    • April 2017 (Revised February 2020)
    • Case

    edaixi (eWash): Digital Transformation of Laundry Services (A)

    By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
    Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
    Keywords: Laundry; O2O; Online-to-offline; Business Model; Service Operations; Ownership Type; Digital Platforms; Transformation; China
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    Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (A)." Harvard Business School Case 617-034, April 2017. (Revised February 2020.)
    • 27 Nov 2018
    • News

    HBS is New Home for Digital DNA

    • Web

    Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

    Executive Education Faculty Accounts Harvard Business Review Harvard Business School Jobs MBA Recruiting Rock Center: Entrepreneurship Social Enterprise Initiative HBS Working Knoweldge Harvard View Details
    • Web

    Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

    Executive Education Faculty Accounts Harvard Business Review Harvard Business School Jobs MBA Recruiting Rock Center: Entrepreneurship Social Enterprise Initiative HBS Working Knoweldge Harvard View Details
    • 23 Nov 2016
    • Cold Call Podcast

    Digital Change: Lessons from the Newspaper Industry

    Keywords: Re: Bharat N. Anand; Journalism & News
    • December 2003 (Revised April 2004)
    • Case

    Blockbuster Inc. & Technological Substitution (B): Confronting New Digital Formats

    Investigates how the rise of digital video formats threatens to make videocassette technology obsolete; how this technological substitution might alter the economics and structure of the video rental and retail industries; and how Blockbuster Inc., the industry leader,... View Details
    Keywords: Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Motion Pictures and Video Industry
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    Coughlan, Peter J., and Jenny Illes. "Blockbuster Inc. & Technological Substitution (B): Confronting New Digital Formats." Harvard Business School Case 704-407, December 2003. (Revised April 2004.)
    • 14 Sep 2016
    • News

    Building a Disclosure Box for the Digital Age

    • October 2021 (Revised December 2021)
    • Case

    PhonePe: Democratizing Payments in India

    By: Michael Chu and Rachna Tahilyani
    The co-founders of PhonePe, India’s leading digital payment platform are considering pursuing various growth opportunities in a huge country just entering the digital age. In a highly competitive industry, the founders are keenly aware that making the right choices is... View Details
    Keywords: Digital Platform; Digital Banking; Business Strategy; Growth and Development Strategy; Decision Choices and Conditions; Corporate Entrepreneurship; Digital Platforms; Financial Services Industry; Asia; India
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    Chu, Michael, and Rachna Tahilyani. "PhonePe: Democratizing Payments in India." Harvard Business School Case 322-053, October 2021. (Revised December 2021.)
    • 13 Feb 2019
    • News

    Want Digital Disruption? Decouple the Customer Experience

    • 04 Mar 2015
    • News

    Challenging the Rate of Digital Health Care

    • 29 May 2018
    • News

    How Amazon’s digital health moves could affect providers

    • 10 Apr 2019
    • HBS Conference

    Business Ethics in a Digital Age: Technology and other New Frontiers for Corporate Responsibility, Markets, and Society

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