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  • September 2011 (Revised August 2014)
  • Background Note

Note on Bundled Payment in Health Care

By: Regina E. Herzlinger and Charles C. Huang
The note explains how bundled health care payment differs from fee-for-service payment, provides examples of the difference between the two, describes early innovators in bundling and their results, provides guidance on how to make it happen, and elucidates the legal... View Details
Keywords: Health Care and Treatment; Price; Cost Management; Health Industry
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Herzlinger, Regina E., and Charles C. Huang. "Note on Bundled Payment in Health Care." Harvard Business School Background Note 312-032, September 2011. (Revised August 2014.)
  • 11 Feb 2019
  • Working Paper Summaries

Gender Stereotypes in Deliberation and Team Decisions

Keywords: by Katherine B. Coffman, Clio Bryant Flikkema, and Olga Shurchkov
  • Research Summary

Managing in the Creative Economy

In the early 21st Century, especially in developed economies, work increasingly makes use of specialized knowledge, skill, and talent and creates value through transformation of symbols and other intangible materials to achieve outcomes different from what has been... View Details
  • February 2003 (Revised September 2009)
  • Background Note

Nonverbal Communication in Negotiation

By: Michael A. Wheeler and Dana Nelson
This case distills the practical implications of current research on nonverbal communication. The first section sketches different kinds of nonverbal behavior: facial expressions, eye movements, physical gestures, paraverbal cues, posture, and "personal space." The... View Details
Keywords: Nonverbal Communication; Negotiation Participants; Situation or Environment; Behavior; Power and Influence
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Wheeler, Michael A., and Dana Nelson. "Nonverbal Communication in Negotiation." Harvard Business School Background Note 903-081, February 2003. (Revised September 2009.)
  • February 2014
  • Article

National Institutions and Subnational Development in Africa

By: Stelios Michalopoulos and Elias Papaioannou
We investigate the role of national institutions on subnational African development in a novel framework that accounts both for local geography and cultural-genetic traits. We exploit the fact that the political boundaries in the eve of African independence partitioned... View Details
Keywords: Ethnicity; Development Economics; Local Range; Government and Politics; Africa
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Michalopoulos, Stelios, and Elias Papaioannou. "National Institutions and Subnational Development in Africa." Quarterly Journal of Economics 129, no. 1 (February 2014): 151–213.
  • 2012
  • Working Paper

An Exploration of Luxury Hotels in Tanzania

By: Diego A. Comin
Tourism is a tradable service activity that could allow some African countries to generate significant growth. Tanzania, given its unique natural assets, is an ideal candidate. However, despite being so richly endowed in touristic resources, Tanzania receives very few... View Details
Keywords: Natural Environment; Business Ventures; Luxury; Revenue; Price; Developing Countries and Economies; Accommodations Industry; Tourism Industry; Tanzania
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Comin, Diego A. "An Exploration of Luxury Hotels in Tanzania." NBER Working Paper Series, No. 17902, March 2012.
  • 2015
  • Other Teaching and Training Material

Innovating in Healthcare

By: Regina E. Herzlinger, Margo I. Seltzer and Kevin Schulman
With over 71,000 past enrollees, Innovating in Healthcare investigates the issues of health care spending, quality, and access that continue to plague America and global nations alike. With U.S. health care costs trending toward $4 trillion in 2020, the need to... View Details
Keywords: edX; Healthcare; Health Care and Treatment; Innovation and Invention; Business Model
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Herzlinger, Regina E., Margo I. Seltzer, and Kevin Schulman. "Innovating in Healthcare." edX Inc., 2015. Video. (HarvardX Massive Open Online Course.)
  • Article

Business Investment in Education in Emerging Markets Since the 1960s

By: Valeria Giacomin, Geoffrey Jones and Erica Salvaj
This article examines non-profit investments by business in education in emerging markets between the 1960s and the present day. Using a sample of 110 interviews with business leaders from an oral history database, the study shows that more than three-quarters of such... View Details
Keywords: Economic History; Oral History; Education; Philanthropy and Charitable Giving; Business History; Emerging Markets; Reputation; Corporate Social Responsibility and Impact; Education Industry; Africa; Asia; Latin America; Middle East; India; Chile; Colombia; Sri Lanka; Kenya
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Giacomin, Valeria, Geoffrey Jones, and Erica Salvaj. "Business Investment in Education in Emerging Markets Since the 1960s." Business History 63, no. 7 (September 2021): 1113–1143.
  • Winter 2019
  • Article

Leadership Forged in Crisis

By: Nancy F. Koehn
Five great leaders from history (Abraham Lincoln, Frederick Douglass, Ernest Shackleton, Rachel Carson, and Dietrich Bonhoeffer), according to Koehn, had their leadership forged in crisis. She writes that “leaders can emerge from many different backgrounds, genders,... View Details
Keywords: Leadership; Leadership Style; Personal Characteristics; History
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Koehn, Nancy F. "Leadership Forged in Crisis." Leader to Leader 91 (Winter 2019): 26–31.
  • 2021
  • Working Paper

Accounting for Product Impact in the Water Utilities Industry

By: George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the water utilities industry. We design a monetization methodology that allows us to calculate monetary impact estimates of water... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Water; Utilities; Product Design; Product Positioning; Society; Product; Environmental Sustainability; Measurement and Metrics; Framework; Corporate Social Responsibility and Impact; Utilities Industry
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Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Water Utilities Industry." Harvard Business School Working Paper, No. 21-104, March 2021.
  • August 2022
  • Article

The Gender Gap in Self-Promotion

By: Christine L. Exley and Judd B. Kessler
In applications, interviews, performance reviews, and many other environments, individuals are explicitly asked or implicitly invited to assess their own performance. In a series of experiments, we find that women rate their performance less favorably than equally... View Details
Keywords: Self-promotion; Gender Gap; Experiments; Performance Evaluation; Gender
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Exley, Christine L., and Judd B. Kessler. "The Gender Gap in Self-Promotion." Quarterly Journal of Economics 137, no. 3 (August 2022): 1345–1381.
  • 01 Jun 2009
  • Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

because you're talking about discovering something that's completely new," she says. "That requires a different kind of management strategy." For example, the financial metrics used to make management decisions View Details
Keywords: by Julia Hanna; Banking; Auto; Pharmaceutical
  • 2016
  • Working Paper

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

By: Jun Li, Antonio Moreno and Dennis J. Zhang
One of the major differences between markets that follow a “sharing economy” paradigm and traditional two-sided markets is that the supply side in the sharing economy often includes individual nonprofessional decision makers, in addition to firms and professional... View Details
Keywords: Two-sided Market; Sharing Economy; Behavioral Economics; Revenue Management; Hospitality; Two-Sided Platforms; Price; Behavior; Experience and Expertise
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Li, Jun, Antonio Moreno, and Dennis J. Zhang. "Pros vs Joes: Agent Pricing Behavior in the Sharing Economy." Michigan Ross School of Business Working Paper, No. 1298, August 2016.
  • Research Summary

Leadership in Context

By: Nitin Nohria
What can we learn from the great business leaders of the 20th century? To answer this question, we have assembled a unique database of 1000 American business leaders, each of whom has left an important legacy. Some of the initial insights we are gleaning from this... View Details
  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

do not have access to the drugs or drug makers do not receive a fair reimbursement, panelists said. Lessons Of A Lemon-aid Stand But differences are as much cultural as regulatory. Cultural differences favor... View Details
Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology
  • Research Summary

Research: Shareholder Value in Europe

Marc L. Bertoneches research involves a series of empirical studies on value creation among Europes leading companies and the role of different models of corporate governance. He is also developing cases on European companies (Jazztel, Allianz, etc.). View Details
  • 06 Jan 2016
  • Cold Call Podcast

A Microchip in Your Medicine

Keywords: Re: Richard G. Hamermesh
  • November 2020 (Revised March 2023)
  • Teaching Note

Unrest in Chile

By: Vincent Pons, John Masko, Rafael Di Tella and William Mullins
In 2020, Chileans would head to the ballot box to decide their country’s future. Many international observers credited Chile’s decades of neoliberal governance with turning the country into Latin America’s “Tiger,” a prosperous, diversified economy on its way to... View Details
Keywords: Developing Countries and Economies; Macroeconomics; Economy; Political Elections; Public Opinion; Social Issues; Equality and Inequality; System Shocks; Chile; Latin America
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Pons, Vincent, John Masko, Rafael Di Tella, and William Mullins. "Unrest in Chile." Harvard Business School Teaching Note 721-016, November 2020. (Revised March 2023.)
  • April 1992 (Revised June 1993)
  • Case

Biotechnology Strategies in 1992

Describes the strategies of biotechnology companies which face similar uncertainties and illustrates different types of strategic responses to uncertainty. Each firm faces the strategic issues of which end-use industries to choose, how broad their product line should... View Details
Keywords: Risk and Uncertainty; Business Strategy; Biotechnology Industry
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Teisberg, Elizabeth O. "Biotechnology Strategies in 1992." Harvard Business School Case 792-082, April 1992. (Revised June 1993.)
  • November 2002 (Revised June 2003)
  • Case

Monsanto: Leadership in a New Environment

By: Ray A. Goldberg, James Weber and James M Beagle
Monsanto is the biotechnology leader in agriculture. How does it use its leadership in Round Up to fund long-term research and development in biotechnology that is acceptable to the priority system of consumers in different parts of the world? Includes color exhibits. View Details
Keywords: Research and Development; Science-Based Business; Food; Business or Company Management; Agribusiness; Industry Growth; Customer Focus and Relationships; Globalization; Leadership; Biotechnology Industry; Agriculture and Agribusiness Industry; United States
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Goldberg, Ray A., James Weber, and James M Beagle. "Monsanto: Leadership in a New Environment." Harvard Business School Case 903-419, November 2002. (Revised June 2003.)
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