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Show Results For
- All HBS Web
(274)
- News (112)
- Research (137)
- Multimedia (2)
- Faculty Publications (53)
- 02 Dec 2016
- News
The Story Behind the Stories
here, we talk about business. No politics. Nothing that happened before. We talk about earning money. Making money for our families. And moving our lives forward. And while, yes, they were making baskets, those baskets being made were being sold at a little shop called... View Details
- 01 Sep 2012
- News
High Honors
administration at Cornell and then joined Loews in the marketing department of one of its subsidiaries. When Loews acquired the Bulova Watch Company in 1979, Tisch visited the company to assess it. “The place is a disaster,” he told his... View Details
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
million well-off shoppers and 463 grocery stores in key U.S. markets. Whole Foods could absorb Amazon’s technology and process expertise to modernize and reduce its operating costs, which were among the highest in the industry. For... View Details
Keywords: Dina Gerdeman
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
store personnel.” Vicente Co (OPM 26) President, Philippine Plastic Industry Association “We converted our plastics plant into a manufacturing facility for Personal Protective Equipment (PPEs) and partnered with a logistics company to... View Details
Keywords: Margie Kelley
- 25 Oct 2011
- First Look
First Look: October 25
over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that retail firms such as... View Details
Keywords: Sean Silverthorne
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked for a New York or Chicago View Details
- 01 Apr 1997
- News
Facing the Music
intense pricing wars by electronics chains and discount department stores destabilized account bases." Some record executives have admitted to losing touch with their audiences and to alienating consumers by... View Details
Keywords: Marguerite Rigoglioso
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage store managers, rewarded based on... View Details
Keywords: Dina Gerdeman
- 01 Dec 2005
- News
Baker’s back
School’s Department of Operations, several internal HBS committees, and teams of outside experts. “One of the things we did really well was hire the right people,” says Frank Hayes (PMD 75, 2000), who oversaw the project for Operations.... View Details
- 13 Feb 2019
- News
We’re All Going to Get Hacked
But they didn’t turn them off, and because that data had been stored in the memory of the computer—not necessarily on it—it was on the hard drives, but wiped. Seeing their memory, hot and live, the malware finds it and says, “Oh, this... View Details
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
department stores such practices are often tolerated. This leniency when moderately exhibited is widely seen as "good" practice, a small favor done to reward deserving employees, and as such... View Details
Keywords: by Martha Lagace
- 10 Apr 2007
- First Look
First Look: April 10, 2007
near breakup by the U.S. Department of Justice and Wal-Mart's less-than-stellar performance against groups who oppose the retailer's stores are just two of many examples. "Strategies Beyond the... View Details
Keywords: Martha Lagace
- 01 Mar 2023
- News
Clearing the Air
investor interest is rising in both the public and the private sector: In December, the US Department of Energy announced $3.7 billion worth of programs and prizes meant to further kick-start the industry; In April, payments giant Stripe... View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
Department of Labor and Congressional hearings. As the rollouts continue across the country, AT&T questions how to handle the layoffs and the reaction to the new system. Purchase this... View Details
Keywords: Dina Gerdeman
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
century Britain; Henry Heinz and Marshall Field building strong brands and companies in the nascent food-processing and department store sectors; Esteé Lauder working in prestige cosmetics; Howard Schultz... View Details
Keywords: by Jim Aisner
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
sales tax can be complicated: if a customer pays $20 to eat food that costs $35 at a restaurant's menu prices, should the customer pay sales tax on $20 or $35? (In Massachusetts, the Department of Revenue has confirmed the former—though... View Details
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
country is home to a range of internationally competitive firms, from Falabella, the largest department store chain in Latin America, to LATAM, the largest airline group and a member of the One World... View Details
Keywords: by Sean Silverthorne
- 26 Aug 2020
- News
What the Climate Change Movement Can Learn from the Pandemic
beauty care routines, using fewer plastic items in our own beauty care routines or buying more from farmer's markets or local stores that don't use as much plastic. It's basically for us meant a shift in how we think about helping people... View Details
- 20 Nov 2012
- First Look
First Look: November 20
the U.S. Department of Agriculture's approval of genetically modified organisms (GMOs), we find that product assessments by powerful stakeholders and peer agencies influence product approval and that their effects vary under different... View Details
Keywords: Sean Silverthorne
- 25 Mar 2014
- First Look
First Look: March 25
Co. Ltd. Founded in 1986, Red Star had become the leading department store in China for furniture and home equipment products (bathroom, lamps, textiles complements, etc.). The business model of Red Star was... View Details
Keywords: Sean Silverthorne