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- All HBS Web (391)
- Faculty Publications (95)
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
continuously update plans and actions against rapidly shifting challenges. 1. Pierce the fog of war Carl von Clausewitz, a Prussian general and military theorist, coined the term "fog of war." He understood that a strategy... View Details
Keywords: by Euvin Naidoo
- July 2001 (Revised February 2002)
- Case
Enspire Learning
An MBA student founds an e-education business and must decide which customers to target and which products/services to produce. View Details
Keywords: Customer Relationship Management; Internet and the Web; Service Delivery; Education; Business Startups; Planning; Web Services Industry; Education Industry
Hallowell, Roger H., Frank J Andrasco, Hans ten Cate, and Bjorn Billhardt. "Enspire Learning." Harvard Business School Case 802-001, July 2001. (Revised February 2002.)
- 01 Dec 1998
- News
HBS Alumni Association Board of Directors: President's Report
It has been a busy fall here at HBS! Reunions went off without a hitch in early October (be sure to note the photos on page 14), the Alumni Board had a productive meeting on October 16 and 17, and record numbers of alumni volunteers plan... View Details
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment. —Stefan Thomke To select and... View Details
- 05 Dec 2019
- Blog Post
Addressing Unmet Needs in Health Care Using an MBA
No one can convey the impact of an MBA from Harvard Business School better than our alumni. And, when it comes to a career health care, there are a multitude of paths that one can choose. From care delivery and insurance to life sciences... View Details
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
and value. But health care has been treated as a commodity and cost reduction has been the dominant approach. Employers have gone to their vendors, health plans, or third-party administrators in the case of self insured plans, and tried to bargain the maximum... View Details
- 01 Oct 1996
- News
An Atypical Case — Robin G. Berglund (MBA 1971)
At the Cedars-Sinai Hospital complex in Los Angeles, patients, visitors, doctors, nurses, and delivery people stream up and down the hallways on a busy summer afternoon. The bank of phones in the lobby is fully occupied. On one of them,... View Details
Keywords: Thomas Frick
- 24 Oct 2006
- First Look
First Look: October 24, 2006
Working PapersManaging Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning Authors:Rogelio Oliva and Noel Watson Abstract To date, little research has been done on managing the... View Details
Keywords: Sean Silverthorne
- 01 Jun 2017
- News
Streamlining the Supermarket
shopping every year, Pedró adds. Orders placed online will be ready for curbside pickup in 30 minutes (home delivery will be available for a low fee). TakeOff also plans to partner with grocery stores, so... View Details
Keywords: Francis Storrs
- 24 Mar 2002
- Research & Ideas
Are Assets Only for America’s Wealthy?
other measures aimed at getting more federal funding for social service programs, and is under debate in Washington. The Act aims to promote and greatly increase the number of Individual Development Accounts (IDAs). IDA accounts provide matched savings View Details
Keywords: by Carla Tishler
- 01 Sep 2013
- News
A Focus on You
HOME PAGE: Find the latest news, events, and alumni updates. As we plan each issue of the Alumni Bulletin, we scour our files and contacts for information about alumni who match that issue's special "focus" feature or other timely topics.... View Details
- Blog
Up Close: A Return to In-Person Executive Education Programs
general emergency preparedness. But that was in January of 2020. Just a few short months later he was working with program directors to cancel, reschedule, and postpone all current and future programs, and on plans for maintaining... View Details
- 21 Dec 2022
- Blog Post
Climate Stories Episode #12: Vehicle to Everything - Claire Broido Johnson (MBA 2002), Chief Operating Officer of Fermata Energy
experimentation is everywhere. Just before Thanksgiving, the pizza delivery chain Domino's announced plans to put a fleet of 100 custom-branded Chevy Bolt electric cars on the road, growing to 855 by the end... View Details
- 01 Sep 2006
- News
Redefining Health Care
PORTER: Health care's zero-sum competition model adds costs and results in severe quality problems. University professor Michael Porter never planned to write a book on health-care reform. In fact, he expected brickbats in response to a... View Details
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
activities. These days, we need to plan more carefully because small decisions can have dire consequences for ourselves and for others. Consider the newly stressful task of grocery shopping. Should I order groceries online for home View Details
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
leadership, alumni from Procter & Gamble's online operation, carefully laid out plans in which they estimated they would need a next round financing of $30 million. The representative from Flatiron indicated his partners would like to... View Details
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
"We're trying to be the neighborhood store," said Neel Raheja, executive director of the Shoppers' Stop chain of department stores. Today the chain employs 1,500 at 14 stores and has ambitious plans to expand to 25 locations by... View Details
- 08 May 2022
- Blog Post
The Territory of Motherhood: A Reflection in Honor of Mother’s Day
weeks early, just like his sister. While this was on our radar, having a premature baby isn’t quite something you can plan for. The only thing that quieted my mind at night was knowing we’d been here before and that we had an amazing... View Details
- 01 Oct 1996
- News
The Right Stuff: Getting the Word from MBA Admissions
leads client teams in the effective delivery of solid, useful information and analysis. We also look for a record of leadership or, in the absence of concrete experience, leadership potential as indicated by certain personal qualities.... View Details
- 01 Dec 2015
- News
Ink
something well, you’re not just looking at a Kuwaiti investor or a regional investor—it’s a global scene.” —Faisal Al-Hamad (MBA 2005), discussing the $170 million acquisition of Kuwaiti online food delivery service Talabat by Germany’s... View Details