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- All HBS Web
(668)
- People (1)
- News (175)
- Research (353)
- Events (4)
- Multimedia (9)
- Faculty Publications (210)
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- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
plenty of die-hard fans willing to push back when a consumer issues an online attack, Avery says. “The best defense against people who are speaking badly about you on social media is to have an incredibly loyal relationship with your... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
appeal to new customers.12 When confronted with wireless technologies, for example, the incumbent phone companies chose growth-driven co-option. They developed wireless technology using internal resources and tried to market it to new customers. View Details
- 01 Mar 2021
- What Do You Think?
What Does Remote Work Mean for Middle Managers?
defensive for years. Organizations have been delayering—eliminating middle management jobs—to try to be more agile, with faster decision making and execution. Downsizing in the name of economies of scale has hit middle management hard.... View Details
Keywords: by James Heskett
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
Can a Platform-Based Tech Giant Be Broken Up? The answer to this month’s question of whether platform-based tech giants Amazon, Apple, Facebook, or Google should be broken up was a resounding “no.” “TD in FL” put it succinctly with one of the age-old View Details
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
defense of human rights of citizens in host countries in which our multinationals operate. Q: What do you make of China's assertiveness of late, not only in the business sphere but in the political world as well? A: China has become more... View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
defensive or difficult. By contrast, a few highly learning-oriented consultants were able to engage in discussion and analysis that involved raising questions about how they themselves contributed to the problem. In these analytic... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
risks being caused by high-profile events such as the attacks of 9/11. Based on statistical probabilities, risk managers view 9/11 as an "outlier" or exceptional event; but even so, it has spurred a host of defensive reactions.... View Details
Keywords: by David Stauffer
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
done. Nor was he the elegant Robert E. Lee, fending off superior forces through ingenious defensive maneuvers. Instead he was the relentless Ulysses S. Grant—grinding out a series of costly victories at Shiloh, Vicksburg, and finally in... View Details
Keywords: by Sean Silverthorne
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
champion Bayern Munich started with a miserable performance in the 2019-2020 season and had lost sight of what it stood for—success and glory. Its season featured missing results, alarming defensive problems, and struggles to defeat even... View Details
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
our schools." The ability of these lenses to shed new light on complicated problems has been proven in contexts ranging from national defense to semiconductors; from health care to retailing; and from automobiles to financial... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
two-day shipping for Prime members help Amazon to shrink the immediacy gap, there are still many items or occasions when a customer feels the need to have a product instantly. Convenience will thus become a key defense against e-commerce... View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
Editor's note: Even with recent disclosures about out-of-control spending on corporate perks and government agency parties, the US military is frequently held up as the exemplar of organizational largesse run wild. In the new book Defense... View Details
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
Defensive medicine spurs innovation They found, ultimately—and perhaps counterintuitively—that far from being an inhibitor to innovation, the practice of defensive medicine might have actually encouraged it.... View Details
- 01 May 2006
- What Do You Think?
Who Will Cast a Longer Shadow on the 21st Century: Friedman or Galbraith?
money, governments could have an immediate and important impact on such things as interest rates, inflation, and general economic prosperity. Galbraith advocated the state's involvement in insuring the defense of the country, education... View Details
Keywords: by James Heskett
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
to care in the use of the Internet, Gerald Nanninga pointed out that the best defense might well be a carefully-crafted strategy that competitors can't replicate even if they are familiar with it . Another creative proposal, leaking... View Details
Keywords: by James L. Heskett
- 06 Mar 2019
- Sharpening Your Skills
Has the Glass Ceiling Been Broken (or at Least Cracked)?
Negotiation to Gendered NegotiationsHow does gender affect negotiations within organizations or rather how do organizations affect gender relations? Explaining the Persistence of Gender Inequality: The Work-Family Narrative as a Social View Details
Keywords: by Sean Silverthorne
- 18 Apr 2005
- Lessons from the Classroom
NFL Players Touch Down at HBS
each other as well as with HBS faculty and MBA students. "Usually on the field you just want to knock the crap out of each other," said Je'Rod Cherry, defensive back for the New England Patriots. "But here I can talk to... View Details
- 01 Mar 2010
- Op-Ed
A Golden Opportunity for Ford and GM
missing this golden opportunity. The last and perhaps most important lesson for leaders going through a crisis is that they cannot just play defense by cutting costs and waiting for the crisis to pass. They have to go on offense... View Details
- 27 Mar 2005
- Research & Ideas
Should I Pay the Bribe?
accusations have a cost to the politicians, both in terms of the monetary cost of the legal defense efforts and in terms of the reduced esteem of the uninformed public at home and abroad. My proposal is to have a group of former lawyers... View Details
Keywords: by Cynthia D. Churchwell