Deep Reinforcement Learning - Publications - Faculty & Research

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

to lift me up and help me achieve my desire in life." Ed Hare asks, " why doesn't anyone write on the subject of 'Followership'? Maybe aspiring 'leaders' would learn more if they understood how those they are charged to lead... View Details

Keywords: by Jim Heskett

22 May 2018
First Look

New Research and Ideas, May 22, 2018

sustainability strategy and integrating it across all of its business units. The case provides a deep dive into the challenges and successes of trying to integrate impact, sustainability, and ESG across the firm and how that strategy... View Details

Keywords: Dina Gerdeman

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen... View Details

Keywords: by Julia Hanna; Consumer Products

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

economic life. Chandler always stressed the importance of knowledge and learning inside organizations, which preceded more recent notions of the knowledge company or organizational learning. He was also a model intellectual, a scholar's... View Details

Keywords: by Sean Silverthorne

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly." The seven leadership lessons include: Face reality, starting with yourself. Don't be Atlas; get the world off... View Details

Keywords: by Martha Lagace

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

interactivity, inclusion, and intentionality—that reinforce one another. [div class=infogram-embed data-id=_/TcA9lLca7jmZUe3XF3nP][/div] Intimacy Leaders must be honest and vulnerable with their teams, presenting themselves as fully human... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

smarts through everyday observation and decision making. Such coaches are distinguished from mentors by the degree to which they structure and engage their charges in various learning experiences. Deep... View Details

Keywords: by James Heskett

20 Dec 2016
Research & Ideas

The 10 Most Popular 'Cold Call' Podcasts

entrepreneur in the Deep South at the turn of the century, against all odds. Professor Nancy Koehn describes Walker’s inspiring real life story of making good on her own unique American dream. Cold Calling Stella McCartney Anat Keinan... View Details

Keywords: Re: Multiple Faculty

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

of expansion of the business; their jobs expanded, but their work habits remained the same. These characteristics, residing deep in the culture, affected customer responsiveness, fiscal discipline, quality of managers, and interpersonal... View Details

Keywords: by Bill George

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

for finance professionals striving to make well-informed financial decisions. Political homogeneity creates potential risks in the workplace. When decision-makers share the same political views, they risk creating echo chambers that View Details

Keywords: by Rachel Layne

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

from the human CEO over those they attributed to AI, suggesting a deep mistrust of algorithms. To explore this phenomenon further, Choudhury and his team conducted a second study that aimed to control for those perceptions. Researchers... View Details

Keywords: by Ben Rand; Information Technology; Technology

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

activities as cause-related marketing programs, event sponsorships, special projects, and employee volunteer services. Integrative Stage. A smaller but growing number of collaborations evolve into strategic alliances that involve deep... View Details

Keywords: by James Austin

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

immediately to his needs and create a better experience for him. "A company's goal should be to learn more about what each customer needs so that it can close the customer sacrifice gap, which is the difference between what... View Details

Keywords: by Jean Ayers

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

other…Technology robs us of the close contact we seek, and are reinforced by, in the learning cycle." But respondents who telecommute don't see it that clearly. Alan Carswell points out that:... View Details

Keywords: by James Heskett

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

than learning from the experience, and revert to the "comfort zones" of behavior consistent with their roles on the team (that is, junior experts reduce contributions and more senior members become increasingly directive). “The very best... View Details

Keywords: by Sarah Jane Gilbert

23 May 2017
First Look

First Look at New Ideas and Research: May 23, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=52652 Learning to Manage: A Field Experiment in the Indian Startup Ecosystem By: Chatterji, Aaron, Solene Delecourt, Sharique Hasan, and Rembrand Koning Abstract—Management styles and... View Details

Keywords: Carmen Nobel

23 Jun 2009
First Look

First Look: June 23

problems (and the ways they reinforce each other), this paper offers a new approach to community transformation which calls for leaders to use technology to inform and connect people. We need to convert the social safety net into a social... View Details

Keywords: Martha Lagace

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

and End, regarding the importance of confidence as a driver of business and organizational success. Key Learnings 1. Confidence, or lack of it, is not just a characteristic of individuals, but applies to organizations and their external... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

25 Apr 2019
Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

would choose only participants who don’t know each other, but that would be nearly impossible in some industries. Plus, deep relationships provide their own benefits, just not if you want to learn new... View Details

Keywords: by Danielle Kost

Publications