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  • All HBS Web  (738)
    • News  (120)
    • Research  (538)
    • Multimedia  (2)
  • Faculty Publications  (122)
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  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

hiring decisions than humans. In these stories from our recent archives, Harvard Business School researchers outline the promises of big data—and the limitations of trying to harness data from a firehose. The Civic Benefits of Google... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

decision, but to guide and mentor the team through the decision process. You may interview candidates at this stage, too, but I suggest this be to help a junior manager resolve concerns they have about the candidate or probe more deeply... View Details
Keywords: by Julia Austin
  • 18 Feb 2015
  • First Look

First Look: February 18

approaches that redesign specific incentives, tasks, and decisions to reduce temptations to cheat in the environment. This paper explores how these approaches can change behavior. We argue that integrating both approaches while View Details
Keywords: Sean Silverthorne
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

In the classic game of Chicken, two drivers on a crash course speed toward each other. The rules are simple: Whoever swerves first and avoids collision loses, and whoever is brave enough to stay the course wins. Of course, when both... View Details
Keywords: by Deepak Malhotra
  • 24 Jun 2014
  • First Look

First Look: June 24

connected to the Internet. Transfers usefully move resources from lowest- to highest-valuation networks, but transfers tend to cause socially costly growth in the Internet's routing table. We propose a market rule that avoids excessive... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once... View Details
Keywords: by James Heskett
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

would avoid a "one size fits all" approach to the practice of making compensation known. These are the views put forth by participants in this month's discussion of transparency in compensation. Disclosing pay ranges vs.... View Details
Keywords: by James Heskett; Financial Services
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

and Bazerman observe, negotiation geniuses are made, not born. Excerpt from Negotiation Genius What appears to be genius actually reflects careful preparation, an understanding of the conceptual framework of negotiation, insight into how one can View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 03 Jan 2017
  • First Look

January 3, 2017

these issues. Firms devote more external capital to finance their share repurchases than to avoid regular dividend cuts. Debt is the main source of capital used to externally finance payouts, particularly when credit market conditions are... View Details
Keywords: Carmen Nobel
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

was Su's early decision to downsize his own career. Originally hired to cover the northern Asia-Pacific region, he departed from the usual managerial growth path of taking on larger geographic assignments and instead argued that he should... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

as a result, but also avoiding disasters. The ice cream and other foods businesses were built patiently by the acquisition of one local firm after another, and their melding into the Unilever model. Following the National Starch... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 13 Dec 2016
  • First Look

December 13, 2016

Conconi Abstract—In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key View Details
Keywords: Carmen Nobel
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

33 more are planned to launch this year. Like Mercadona, a Spanish supermarket chain that Ton profiled in a case last year, QuikTrip systematically makes operating decisions that are good for employees, customers, and profits, she says.... View Details
Keywords: by Julia Hanna; Retail
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

headquarters were built, much of New York’s congressional delegation could be counted on for political support . . . in addition to that from Washington State and elected officials from its other new headquarters in Virginia. Apart from View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 14 Jan 2014
  • First Look

First Look: January 14

http://hbr.org/2014/01/can-a-strong-culture-be-too-strong/ar/1 January 2014 MIT Sloan Management Review Strategic Decisions for Multisided Platforms By: Hagiu, Andrei Abstract—Multisided platforms such as eBay and Facebook create value by... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

Summing Up Does Common Sense Impede Change? Common sense is the decision-maker's friend when the decision has to be made rapidly, with a minimum of research or formal theory, with no more than moderate risk or consequences, and by... View Details
Keywords: by James Heskett
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

conduct an analysis to determine how companies were responding to the crisis. Were they retaining their staff and providing essential workers with extra pay, or were they cutting expenses through layoffs and furloughs? "It gave us a rare opportunity. Every View Details
Keywords: by Lane Lambert
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?" The team recruited 136 college students through the study pool at the Harvard Decision Science Laboratory in Cambridge,... View Details
Keywords: by Carmen Nobel
  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

opportunities for women to lead. At HBS, we create case studies to help teach students to become future leaders. Each case generally focuses on one organization and features a protagonist, often an executive facing a difficult decision or... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 09 Oct 2012
  • First Look

First Look: October 9

and inspiring work; and the environment, by becoming carbon neutral. The case covers the decisions that Warby Parker must make at the beginning of its third year of existence as a consequence of growth and in order to View Details
Keywords: Sean Silverthorne
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