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  • All HBS Web  (396)
    • News  (42)
    • Research  (307)
    • Events  (3)
  • Faculty Publications  (194)

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  • All HBS Web  (396)
    • News  (42)
    • Research  (307)
    • Events  (3)
  • Faculty Publications  (194)
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  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

markets. In the third part of their study, they investigated how 53 chains that don't franchise manage operations across multiple markets. They found evidence that chains serving more diverse markets decentralize their operations by... View Details
Keywords: by Julia Hanna; Retail
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

that whatever technology you choose to implement you execute it flawlessly. Similarly, it matters little whether you centralize or decentralize your business as long as you pay attention to simplifying the way your organization is... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

command-and-control approach to management, remains in place, the newer tools designed to decentralize strategic decision making will never achieve their full potential, Hope and Fraser argue. The solution is not better budgeting... View Details
Keywords: by Loren Gary
  • Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

mean that implementing activities that protect the brand or attempting to update or modify the brand often meets with resistance internally. In some cases, highly decentralized organizations such as Médecins Sans Frontièrs [also known as... View Details
Keywords: by Manda Salls
  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

forthcoming Research in Organizational Behavior Self-Managing Organizations: Exploring the Limits of Less Hierarchical Organizing By: Lee, Michael Y., and Amy C. Edmondson Abstract—Fascination with organizations that eschew the conventional managerial hierarchy and... View Details
Keywords: Carmen Nobel
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2010
  • Op-Ed

Tax US Companies to Spur Spending

measures relating to government spending, would stem from decentralized actors responding to private information and incentives. Consider the potential effects of a temporary 2 percent tax on corporations' "excess" cash... View Details
Keywords: by Mihir A. Desai
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

of the national brand? Do affiliates receive an appropriate level of national services from the fees they pay? Traditionally these strains have fueled centralization versus the decentralization debate in the nonprofit community, Grossman... View Details
Keywords: by Sean Silverthorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

capitalism. Read the article: http://hbr.org/2011/09/global-capitalism-at-risk-what-are-you-doing-about-it/ar/1 A Darker Side to Decentralized Banks: Market Power and Credit Rationing in SME Lending Authors:Rodrigo Canales and Ramana... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

collaboration and cooperation over decentralized individualism. How can large firms like BP collaborate among units and divisions and still remain financially profitable? A: The approach at BP was developed precisely to improve the... View Details
Keywords: by Mallory Stark
  • 27 Mar 2012
  • First Look

First Look: March 27

Publication:Quarterly Journal of Economics (forthcoming) Abstract We argue that social capital as proxied by trust increases aggregate productivity by affecting the organization of firms. To do this we collect new data on the View Details
Keywords: Carmen Nobel
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries and countries. There appears to be substantial variation in management practices and View Details
Keywords: Sean Silverthorne
  • 14 Apr 2003
  • Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

Ideal Laboratory In the early 90s, Hewlett-Packard seemed a perfect setting for innovations in pay. A so-called "built-to-last" company, it was highly decentralized and enjoyed a sense of mutual trust, high commitment, and wide... View Details
Keywords: by Martha Lagace
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role does information technology... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

operating with decentralized authority,” and utilize “social technologies” that “foster horizontal interactions in vertically organized companies.” As a result, ExO’s such as Google, Netflix, Airbnb, and Amazon double in price/performance... View Details
Keywords: by James Heskett
  • 04 Feb 2015
  • What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

Sloan. Although he was becoming feeble, his mind was still sharp. Mr. Sloan would talk about innovations he introduced as head of General Motors. They included a multibrand strategy with products aimed at different market segments, the introduction of new models... View Details
Keywords: by James Heskett; Education
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller, Carolyn, and Tatiana Sandino Abstract—We examine whether centralized hiring (in this study, by the head office of a U.S. retail chain) or View Details
Keywords: Sean Silverthorne
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

contingent on value-added communities [built around ideas] are self-defining, just about everything is decentralized ideas compete on an equal footing.” Again, not all of his case examples were drawn from the West Coast. But many of them... View Details
Keywords: by James Heskett; Education
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