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Show Results For

  • All HBS Web  (718)
    • People  (3)
    • News  (114)
    • Research  (315)
    • Events  (6)
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  • Faculty Publications  (168)
← Page 12 of 718 Results →
  • 31 Aug 2015
  • Research & Ideas

How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World

Collections. Reinert, in conjunction with Carpenter and HBS Knowledge and Library Services, even developed a Way to Wealth website to provide students and scholars with an online, one-stop-shop that includes a database of editions of The... View Details
Keywords: by Julia Hanna

    When Should a Social Platform Give People Fewer Choices and Charge More for Them?

    Existing economic wisdom offers unequivocal advice to managers seeking to establish new platform businesses: Invest to acquire users as quickly as possible and make sure that they have ... View Details

    • Fast Answer

    Companies: conference call transcripts

    top of the page Select Transcripts from the dropdown menu under News, Events & Filings Search by company name or keyword Limit by desired time frame Please note: Individual accounts required. HBS MBA students can also access this View Details
    • Web

    Our Team - Impact Investments

    non-profit organization that seeks to further the understanding of private capital and its impact through independent academic studies. PCRI’s primary goal is to produce and disseminate high quality academic research, based in large part on the comprehensive academic... View Details
    • 2020
    • Working Paper

    Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

    By: Eva Ascarza
    The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
    Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
    Citation
    SSRN
    Related
    Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
    • 31 Mar 2008
    • HBS Case

    JetBlue’s Valentine’s Day Crisis

    couldn't get a hold of us. I had pilots e-mailing me say, 'I'm available, what do I do?'" During the crisis, Charles Mees, JetBlue's CIO, created a database to track crew locations and contact information, later adding new functions... View Details
    Keywords: by Julia Hanna; Air Transportation
    • Fast Answer

    Companies: social responsibility

    Where can I find social responsibility ratings and reports for companies? The following databases rate or rank the social responsibility of companies: MSCI GMI Ratings: GMI Ratings, formerly known as Corporate Library, offers annual... View Details
    • Fast Answer

    Resources for Investment Management and Financial Analysis

    module on LSEG Workspace check out our Learn with Baker Library LSEG Workspace Introduction. Tegus A searchable database of thousands... View Details
    • 24 Jan 2005
    • Research & Ideas

    Rethinking Activity-Based Costing

    example, if the customer service department gets a new database system, the reps may be able to perform a standard credit check in 20 minutes rather than 50 minutes. To accommodate the improvement, just change the unit time estimate to 20... View Details
    Keywords: by Robert S. Kaplan & Steven R. Anderson
    • Web

    Business History - Faculty & Research

    how the CEM database has been employed in multiple academic publications, targeted at both historical and management audiences, and employing multiple methodologies. Examples include a study of gender and skin color stereotypes in the... View Details
    • Fast Answer

    Pharmaceuticals: Drug sales data

    interest. Data can be displayed on a map or in a table. OECD Library - often have high level pharmaceutical statistics. ScienceDirect - Through literature search, one may find useful datasets from existing studies. This database can be a... View Details

      W. Earl Sasser

      Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

      Keywords: airline; automotive; banking; broadcasting; communications; construction; credit card; education industry; entertainment; fast food; hotels & motels; insurance industry; marketing industry; oil & gas; restaurant; retailing; service industry; sports; tourism; transportation
      • 06 Feb 2020
      • Research & Ideas

      What We Learned from Reading Jeff Bezos’ Patents

      patent activities at Amazon. To do so, we began by looking at Amazon’s patent history using the Derwent Innovation database for the years 1998-2018, which included more than 11,000 published patents in the United States. We learned four... View Details
      Keywords: by Tricia Gregg and Boris Groysberg; Retail
      • Web

      Historical Data & Sources - Business History

      Historical Data Visualization Historical Data & Sources All Records Data & Sources Adult Literacy Rates World Bank, World Development Indicators database Central Intelligence Agency, The World Factbook National Center of Education... View Details
      • Web

      Online Requests - Research Computing Services

      5-6100). New MariaDB Account Request (HBS affiliates only) This form allows you to request a new account on our MariaDB relational database server. RCS will obtain approval from the sponsoring faculty if a non-faculty member is requesting... View Details
      • Web

      Finding Talent Opportunities

      alumni resume databases Leadership Fellows Program Leverage the experience, energy, and analytical skills of MBAs for one year with financial support from HBS. Learn more about this opportunity for nonprofit and public-sector... View Details
      • Web

      Women at HBS - Alumni

      to work after a hiatus and for employers recruiting from this talent pool. They also manage a comprehensive database of corporate return to work programs around the world. Landit , cofounded by HBS alumnae Lisa Skeete Tatum (MBA 1998) and... View Details
      • 13 Dec 2022
      • Research & Ideas

      The Color of Private Equity: Quantifying the Bias Black Investors Face

      they do it.” The color of money is mostly white The total share of assets managed by minority-owned firms in 2021 was 1.4 percent, according to Lerner, while minorities that year made up over 40 percent of the population. Lerner and colleagues built a View Details
      Keywords: by Pamela Reynolds; Financial Services
      • Fast Answer

      Bloomberg download limits

      securities from either Baker Library staff or using the Bloomberg Help function.  Also consider alternative databases that may have the information you need (and can be used remotely as well) such as Factset, Capital IQ (Excel... View Details
      • Web

      Student Research - Doctoral

      segment of charitable giving in the United States. Using a novel database of foundation tax filings, I document facts about top donors, estimate how they... June 2025 Article Administrative Science Quarterly Riding the Passion Wave or... View Details
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