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  • All HBS Web  (9,661)
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  • April 2017 (Revised February 2020)
  • Supplement

edaixi (eWash): Digital Transformation of Laundry Services (B)

By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
Keywords: Laundry; O2O; Online-to-offline; Service Operations; Business Model; Digital Platforms; Transformation; Service Industry; China
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Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (B)." Harvard Business School Supplement 617-038, April 2017. (Revised February 2020.)
  • Web

News - Research Computing Services

security patches to all nodes in the cluster, to the MariaDB server, and to the Globus data transfer nodes. These changes ensure the safety and stability of our environment. A storage array volume snapshot... View Details
  • 10 Mar 2010
  • Working Paper Summaries

A Reexamination of Tunneling and Business Groups: New Data and New Methods

Keywords: by Jordan I. Siegel & Prithwiraj Choudhury
  • November 1989 (Revised November 1999)
  • Case

Automatic Data Processing: The EFS Decision

By: Robert L. Simons and Hilary Weston
Illustrates how ADP's top management uses formal planning and control systems to establish strategic boundaries for its business units. Top management has developed a detailed list of strategic criteria that ADP managers use to evaluate products and business units, as... View Details
Keywords: Business Units; Strategic Planning; Management Systems; Accounting; Acquisition
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Simons, Robert L., and Hilary Weston. "Automatic Data Processing: The EFS Decision." Harvard Business School Case 190-059, November 1989. (Revised November 1999.)

    Digital Data Design Institute at Harvard

    The Tech for All Lab at the D^3 Institute aims to promote accessibility. It will broaden the benefits of digital innovation to reach more emerging economies. By providing knowledge and tools across the stack, it will serve as a launchpad for start-ups and... View Details
    • October 2002 (Revised April 2007)
    • Case

    Dell Computers (A): Field Service for Corporate Clients

    By: Frances X. Frei, Amy C. Edmondson and Corey B. Hajim
    Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry... View Details
    Keywords: Information Infrastructure; Customer Relationship Management; Job Cuts and Outsourcing; Service Operations; Business or Company Management; Emerging Markets; Problems and Challenges; Service Delivery; Computer Industry; United States
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    Frei, Frances X., Amy C. Edmondson, and Corey B. Hajim. "Dell Computers (A): Field Service for Corporate Clients." Harvard Business School Case 603-067, October 2002. (Revised April 2007.)
    • April 2017 (Revised February 2020)
    • Case

    edaixi (eWash): Digital Transformation of Laundry Services (A)

    By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
    Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
    Keywords: Laundry; O2O; Online-to-offline; Business Model; Service Operations; Ownership Type; Digital Platforms; Transformation; China
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    Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (A)." Harvard Business School Case 617-034, April 2017. (Revised February 2020.)
    • Fast Answer

    Commodities Research: data and reports

    Foreign Agricultural Service PS&D (Production, Supply & Distribution)   Provides both data and monthly analysis on agricultural commodities.    View Details
    • 2021
    • Working Paper

    Corporate Environmental Impact: Measurement, Data and Information

    By: David Freiberg, DG Park, George Serafeim and T. Robert Zochowski
    As an organization’s environmental impact has become a central societal consideration, thereby affecting industry and organizational competitiveness, interest in measuring and analyzing environmental impact has increased. We develop a methodology to derive comparable... View Details
    Keywords: Environment; Impact; Measurement; Environmental Ratings; Corporate Valuation; Financial Materiality; Sustainability; Environmental Impact; Environmental Strategy; Impact-Weighted Accounts; IWAI; Environmental Sustainability; Corporate Social Responsibility and Impact; Measurement and Metrics; Valuation
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    Freiberg, David, DG Park, George Serafeim, and T. Robert Zochowski. "Corporate Environmental Impact: Measurement, Data and Information." Harvard Business School Working Paper, No. 20-098, March 2020. (Revised February 2021.)
    • 17 Feb 2003
    • Research & Ideas

    Building Communities as Well as Companies

    Despite the uncertain climate for start-ups, launching a business continues to hold irresistible appeal for aspiring entrepreneurs. For many African-Americans, entrepreneurship is seen as View Details
    Keywords: by Julia Hanna
    • Teaching Interest

    Overview

    Paul is primarily interested in teaching data science to management students through the case method. This includes technical topics (programming and statistics) as well as higher-level management issues (digital transformation, data governance, etc.) As a research... View Details
    Keywords: A/B Testing; AI; AI Algorithms; AI Creativity; Algorithm; Algorithm Bias; Algorithmic Bias; Algorithmic Fairness; Algorithms; Analytics; Application Program Interface; Artificial Intelligence; Causality; Causal Inference; Computing; Computers; Data Analysis; Data Analytics; Data Architecture; Data As A Service; Data Centers; Data Governance; Data Labeling; Data Management; Data Manipulation; Data Mining; Data Ownership; Data Privacy; Data Protection; Data Science; Data Science And Analytics Management; Data Scientists; Data Security; Data Sharing; Data Strategy; Data Visualization; Database; Data-driven Decision-making; Data-driven Management; Data-driven Operations; Datathon; Economics Of AI; Economics Of Innovation; Economics Of Information System; Economics Of Science; Forecast; Forecast Accuracy; Forecasting; Forecasting And Prediction; Information Technology; Machine Learning; Machine Learning Models; Prediction; Prediction Error; Predictive Analytics; Predictive Models; Analysis; AI and Machine Learning; Analytics and Data Science; Applications and Software; Digital Transformation; Information Management; Digital Strategy; Technology Adoption
    • 2023
    • Working Paper

    Feature Importance Disparities for Data Bias Investigations

    By: Peter W. Chang, Leor Fishman and Seth Neel
    It is widely held that one cause of downstream bias in classifiers is bias present in the training data. Rectifying such biases may involve context-dependent interventions such as training separate models on subgroups, removing features with bias in the collection... View Details
    Keywords: AI and Machine Learning; Analytics and Data Science; Prejudice and Bias
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    Chang, Peter W., Leor Fishman, and Seth Neel. "Feature Importance Disparities for Data Bias Investigations." Working Paper, March 2023.
    • July 2023
    • Case

    HealthVerity: Real World Data and Evidence

    By: Satish Tadikonda
    Andrew Kress (CEO and founder) and his team had built a promising marketplace business at HealthVerity serving its core market in healthcare, with a focus on pharmaceutical R&D and services. Thus far, HealthVerity’s products had been unique to the pharma and pharma... View Details
    Keywords: Growth and Development Strategy; Market Entry and Exit; Product Marketing
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    Tadikonda, Satish. "HealthVerity: Real World Data and Evidence." Harvard Business School Case 824-019, July 2023.
    • May 2022 (Revised June 2022)
    • Case

    Proposing to Redesign a Global Investment Bank

    By: David G. Fubini
    A major, NYC-based, global investment bank is looking to rethink its Systems strategy amid a rapidly evolving digital landscape. Your firm has served the client across most of its major geographies on a range of substantial Systems and IT efforts, but is facing... View Details
    Keywords: Consulting; Professional Services; Business and Stakeholder Relations; Digital Strategy; Presentations; Competitive Strategy; Consulting Industry; New York (city, NY)
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    Fubini, David G. "Proposing to Redesign a Global Investment Bank." Harvard Business School Case 422-096, May 2022. (Revised June 2022.)
    • 01 Mar 2018
    • News

    Democratizing Data to Favor Farmers

    as much for the same seeds. That knowledge would help farmers haggle with dealers, but the real insight would come from analytics that go beyond consolidating seed prices to measuring a seed variety’s... View Details
    Keywords: Sasha Issenberg
    • 01 Dec 2010
    • News

    Three Recognized for Service

    is chairman of E.D. Bullard Company in Lexington, Kentucky, and has served as a volunteer for twenty years. Corbett, COO of New York–based EMI Music Publishing, one of the world’s leading music companies,... View Details
    Keywords: awards
    • 29 Nov 2022
    • News

    HBS Community of Data Scientists: Q+A Victoria Prince and Matt Hazelton

    • Fast Answer

    Pharmaceuticals: Company Data and Analysis

    Where can I find pharmaceutical company financials and analysis? We suggest you begin with: Capital IQ - Data on public and private companies, investment firms, capital transactions, and people with a... View Details
    • 16 May 2012
    • News

    Amazon consumer book reviews as reliable as media experts

    • Web

    Help - Research Computing Services

    Help There are several ways to get help for issues that may arise. For assistance with troubleshooting, please use this form , email research@hbs.edu , or call 617.495.6100 . Use the 5 W's (who, what, where, when, and why) as View Details
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