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  • All HBS Web  (2,561)
    • People  (2)
    • News  (491)
    • Research  (1,700)
    • Events  (3)
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Show Results For

  • All HBS Web  (2,561)
    • People  (2)
    • News  (491)
    • Research  (1,700)
    • Events  (3)
    • Multimedia  (9)
  • Faculty Publications  (944)
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  • 01 Dec 2007
  • News

A View from the Top

sector of the Philippine economy. For Sir Martin Sorrell (MBA ’68), it was “bringing up three boys who we couldn’t figure out how to turn into girls.” As group chief executive of WPP Group plc, one of the world’s largest advertising and marketing View Details
Keywords: Educational Services; Educational Services; Educational Services
  • 01 Jun 2006
  • News

NFL Players Hit the Books

Thirty-five NFL players traded their shoulder pads for notepads in late February to participate in an Executive Education program designed by the HBS faculty to help them prepare for careers after football. The NFL Business Management and Entrepreneurial Program... View Details
Keywords: Educational Services; Educational Services
  • 01 Sep 2004
  • News

The Wisdom of Crowds

creating customized Zagat guides for their customers). “And now that I’m back home in New York,” he added, “I can check out all the great new nightspots that opened while I was in Boston.” View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Jun 2003
  • News

Up Against The Firewall

organization.” In the MBA and Executive Education programs, Austin teaches a case he coauthored (with Larry Leibrock and Alan Murray) called “The iPremier Co.: Denial of Service Attack.” Raising the kinds of questions and dilemmas cited... View Details
Keywords: Garry Emmons; Robert Austin; Corporate Services; Corporate Services; Corporate Services
  • 01 Sep 2020
  • News

Good Odds

pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into... View Details
Keywords: Jen McFarland Flint; food industry; Food Manufacturing; Manufacturing
  • 01 Dec 2014
  • News

Making Big Data Fashionable

Principles Áslaug Magnúsdóttir Customizing Couture Online Customizing Couture Online Jamal Motlagh Taking Tailoring High Tech Taking Tailoring High Tech Katrina Lake Dressing by Number Dressing by Number... View Details
Keywords: Christine Lejeune; fashion; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services
  • 01 Jun 2014
  • News

Screen Saver

the consumer.'" Odd as it sounds, the customer has not been a historical focus for the movie theater industry. As Ramsey points out, the business got going in the 1930s and 1940s, when it was typical for one print of a movie to be... View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 01 Jun 2017
  • News

Life in Lockdown

intense and very structured: take a concept idea and get to a real prototype for customers to interact with by the end of the day,” Sapone says. On Wednesday of that first Startup Lockdown, the group worked on a concept then called... View Details
Keywords: Jennifer Myers; photography by Chris Churchill
  • 08 Nov 2011
  • News

Saluting Our HBS Veterans

Counselman (MBA 2005), a former Marine officer in Iraq, Bosnia, and the Horn of Africa, is the founder and CEO of Fidelis, an organization that assists service personnel with the military-to-civilian transition. Emphasizing education,... View Details
Keywords: Garry Emmons; veterans; National Security and International Affairs; Government
  • 01 Jun 2011
  • News

The Best-Laid Plans

210 is Jess Bloomgarden (MBA 2012), with classmates Alex Stratoudakis and Emma Taylor. In fifteen minutes they present their plan for AfterSteps, a Web-based end-of-life planning service that offers advice and secure storage for legal,... View Details
Keywords: Julia Hanna; contests; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services
  • 01 Sep 2024
  • News

Next Level

In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 22 Jul 2024
  • News

Viral Marketing’s Early Muse

Illustration by John Weber In 2008, Canadian musician Dave Carroll saw United Airlines employees manhandling his $3,500 Taylor guitar on the tarmac in Chicago. When he arrived at his destination, the guitar was in pieces. Carroll contacted United View Details
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential View Details
Keywords: April White
  • 01 Dec 2008
  • News

A U.S. Turnaround?

imported oil. Our initial reaction to the end of communism was to take a victory lap because capitalism had won. We talked of 3 billion new customers without realizing that many of these people would also become competitors. We began to... View Details
Keywords: Byron Wien; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Computer and Electronic Product Manufacturing; Manufacturing; Transportation Equipment Manufacturing; Manufacturing; Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Sep 2008
  • News

Balanced Equation

Scorpio hybrid, India’s first indigenous hybrid vehicle. We hope to have it available in U.S. showrooms before long! What keeps you up at night? Oil at well over $100 per gallon and customers who don’t believe we’ve delivered on our... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Mar 2007
  • News

Ideas That Stick

trained to believe that the more abstract and sweeping our statements are, the more intelligent we’ll seem. It sounds more profound to talk about improving customer service than about what people working at... View Details
Keywords: Lewis I. Rice; Publishing Industries (except Internet); Information
  • 01 Feb 1997
  • News

Doing It Your Way

a day to purchase goods and services (such as magazine subscriptions) advertised on Time Warner Inc.'s World Wide Web site, for example. The software leads customers through a series of screens and... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 01 Sep 2010
  • News

You’ve Been YouTubed

media, analyzing the reach and impact of a clever customer complaint music video produced by Canadian musician Dave Carroll when his attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United... View Details
Keywords: Julia Hanna; social media; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

Bridgestone/Firestone. "That was a tremendously difficult period for our customers and for us as a leadership team," recalled Nasser, before adding that Ford's commitment to consumers made it an easy decision to replace some 13 million... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Educational Services; Educational Services
  • 12 Apr 2012
  • News

HBS Welcomes Eleven Alumni Startups

York Reena Russell, MBA 2003 Co-founder EnergyGridIQ enabling energy projects northwestern us HBS Association of Northern California Jacquelyn Kung, MBA 2006 COO ClearCare private-pay homecare services southeastern us HBS Club of Atlanta... View Details
Keywords: Bulletin Staff; Alumni New Venture Contest
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