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- All HBS Web
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- Research (1,509)
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- 30 May 2024
- News
Women’s Association Goes Nationwide; Connecticut Club Hosts Beshears
science of behavioral economics as it is applied to health care. Behavioral economics, which combines psychology and economics to understand individual decision-making and market outcomes, is the primary focus of Beshears’ research, and... View Details
Keywords: Margie Kelley
- 01 Oct 1996
- News
Leading In a New Era
management's focus extends beyond strategy, structure, and systems to purpose, processes, and people. All of the restructuring, reengineering, downsizing, and delayering that has occurred during the last decade, Bartlett attests, is the... View Details
Keywords: Nancy O. Perry
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
Karim Lakhani and Marco Iansiti (photos by Susan Young; Getty Images) Karim Lakhani and Marco Iansiti (photos by Susan Young; Getty Images) Artificial intelligence is driving the latest seismic shift in the way companies conduct business. As major tech firms View Details
Keywords: Susan Young
- 28 May 2019
- News
Alumni and Faculty Books for June 2019
product launch platform that helps innovative products reach a community of millions―guides you through every step of the consumer product creation process. Connected Strategy: Building Continuous Customer Relationships for Competitive... View Details
- 01 Jun 2013
- News
Five Bright Ideas
licensed, and private schools, SABIS grosses around $50 million annually. "We focus on math and English, which are gateways to other subjects, and on 'soft skills' that enable students to reengineer their knowledge to meet unforeseen... View Details
- 01 Jun 2003
- News
Up Against The Firewall
Center, which investigates suspected vulnerabilities and problems with the company’s software and orchestrates immediate action (such as posting security patches) to deal with them. He is also involved in longer–term efforts to improve the security of all Microsoft... View Details
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
and where the financial markets are nonetheless looking to large-scale securitization. "I put considerable focus on negotiation and the decision-making process," explains Poorvu. Also crucial, says Poorvu, are the links between the... View Details
- 19 Jun 2019
- News
Connecting Patients and Providers
make global specialized healthcare accessible to anyone, anywhere. Trustedoctor “focuses on the first half mile of the patient and provider journey, before customers become in-patients of a provider” explains Jarzabek, who remembers well... View Details
Keywords: April White
- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer service on the Web are... View Details
- 01 Jun 2016
- News
Faculty Q&A: That’s Classic
death of a loved one. Our customers love us. That’s not going to last forever, so what’s the next thing we’re going to do? As opposed to: They love us, oops, now they don’t; uh-oh, what should we do? So cherishing and being proactive... View Details
Keywords: Julia Hanna
- 01 Mar 2004
- News
Ron Shaich’s Café Society
businesses were monetized, and we were able to focus exclusively on Panera. As we went through a year and a half of divestitures, our stock sank to a split-adjusted $3 a share. Those were not happy times. What’s your stock worth now? It... View Details
- 01 Apr 1996
- News
Stewards of the Seventh Generation
contributing to better performance in our organization from top to bottom," he notes. In recent years, the international forest products industry has become an area of particular environmental focus because of its impact on water quality... View Details
- 01 Dec 2020
- News
New News
it requires media companies to go after as many eyeballs as possible, to Snigdha’s earlier point. We chose subscription because it allows us to focus 100 percent on the user experience, ease of consumption, and fact-first news. SS: I felt... View Details
- 01 Mar 2011
- News
James McNerney Jr.
systems. What does it mean to be globally competitive in today’s economy? From a business fundamentals perspective, you win through innovation, low cost, or better customer service; in my opinion, innovation is the most sustainable... View Details
- 19 Sep 2012
- News
On a Sound Track
branding is one priority. What else do you focus on? The company is built on product innovation. Rick Alden had the idea that launched Skullcandy while he was riding a chairlift. His phone rang, and because he had to take off his helmet... View Details
- 08 Aug 2018
- News
Getting Life Back in Balance
says. The job is wide ranging, putting Gower in charge of everything from roads and cemeteries to libraries and sewerage systems. “Running a council is no different than running a global corporation. You just have a different customer... View Details
Keywords: Jennifer Myers
- 01 Sep 2014
- News
All For One
radical five-year company transformation sparked by a simple idea: “Employees First, Customers Second.” Through a series of initiatives, Nayar focused on developing new ways for employees to communicate, air their challenges and... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
of the company, training on new equipment and executing recipes with a focus on local, fresh ingredients and luxury flavors ranging from Tahitian vanilla to rose raspberry to yuzu, all masterminded by pastry chef and consultant Philippe... View Details
- 01 Jan 2002
- News
Marjorie M.T. Yang (MBA '76)
we could send machinery to the Chinese factories we managed. In return, we received shipments of apparel that we then sold to discount retailers in the United States." With an initial focus on high quantity and low prices, Esquel was just... View Details
- 01 Sep 2008
- News
Balanced Equation
Scorpio hybrid, India’s first indigenous hybrid vehicle. We hope to have it available in U.S. showrooms before long! What keeps you up at night? Oil at well over $100 per gallon and customers who don’t believe we’ve delivered on our... View Details