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  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

should understand that some employees can’t do back-to-back phone or online meetings all day long. “People are still spending too much time in meetings, even though our work and lives have changed significantly,” Austin says. If your office has a meeting-heavy View Details
Keywords: by Dina Gerdeman
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

it was an advertising bro fest, but also a reflection of the cultural norms of the time. After all, the 1960s was the dawn of the golden age of advertising when agencies were evolving from product pitchers to storytellers. That first... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 26 Jul 2011
  • First Look

First Look: July 26

traditional PR work. The (B) case focuses on the choices the firm needs to make about roll-out, including how to measure aspects of consultants' performance, what performance management systems and processes need to support the... View Details
Keywords: Sean Silverthorne
  • January 15, 2019
  • Article

Is Your Company's Strategy Aligned with Your Ownership Model?

By: Josh Baron
The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index... View Details
Keywords: Ownership Type; Business Strategy; Organizational Structure; Strength and Weakness; Competitive Advantage
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Baron, Josh. "Is Your Company's Strategy Aligned with Your Ownership Model?" Harvard Business Review (website) (January 15, 2019).
  • 20 Feb 2017
  • Research & Ideas

Having No Life is the New Aspirational Lifestyle

unproductive ways to show their status,” says Keinan. But something in our culture has changed about how status is achieved. In the past decade, conspicuous ostentatious consumption has become less socially acceptable. Those wishing to... View Details
Keywords: by Michael Blanding
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

But when I began to research a broader range of measures including investment, phone calls, tourism, and immigration, I found that, surprisingly, the average extent of globalization is only 10 percent. For example, for every dollar of... View Details
Keywords: by Martha Lagace
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

do, measure how well we execute, and create options for doing even better—including improving DBS itself.” Cost cutting is inevitable in dire times, but the current crisis is an opportunity for an intense questioning of... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised September 2021.)
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

economics, is unable to account for much of the social environment of business—including the social and cultural factors that make themselves felt within organizations, as well as other essential aspects of the phenomenon that it purports... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

Silicon Valley's culture as a whole—‘an algorithm solves everything’ and ‘just put it out and we'll fix it later.’ In traditional media, for example, considerable debate can go into the production of a program ... With YouTube, Facebook,... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

raises. Review the outcomes of promotion and compensation decisions by race, gender, and other identity characteristics. Retention. Track attrition and tenure by gender. Combat flexibility stigma by focusing on measurable aspects of... View Details
Keywords: by Kristen Senz
  • Research Summary

Research Thrust

By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 25 Oct 2012
  • Research & Ideas

Developing the Global Leader

be intelligent. But they'll also need to have a high level of cultural and emotional intelligence." According to George, additional characteristics of a successful global leader include: An intellectual understanding of the global... View Details
Keywords: by Julia Hanna
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

relationships to sustain them. Transitions also are times when small differences in a new leader's actions can have disproportionate impacts on results. Everyone is straining to take the leader's measure and people are forming opinions... View Details
Keywords: by Martha Lagace
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

contribute to real—not the measured kind of—productivity. Some will argue that the Metaverse is little more than a place in which misfits can escape their own U-Stor-Its. Before assuming that, remember that this will be a virtual world of... View Details
Keywords: by James Heskett
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

the performance standards, and replacing those managers who weren't prepared to measure up. This took several years and a number of managerial changes. Eventually, most people realized how important these View Details
Keywords: by Bill George
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

that people associate with global brands. Then we surveyed 1,800 people in twelve nations to measure the relative importance of those dimensions when consumers buy products. A detailed analysis revealed that consumers all over the world... View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
  • 24 Mar 2014
  • Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

We've heard that Eskimos have 100 words for snow—a common way of expressing how language affects the way we see the world. Whether or not that particular example is true, cultural linguists have long theorized that the words a particular... View Details
Keywords: by Michael Blanding
  • 22 Apr 2014
  • First Look

First Look: April 22

decision-making is limited. Exploiting exogenous variation in state compulsory schooling laws in both standard and two-sample instrumental variable strategies, we show education increases financial market participation, measured by... View Details
Keywords: Sean Silverthorne
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