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- All HBS Web
(979)
- People (7)
- News (239)
- Research (401)
- Multimedia (4)
- Faculty Publications (166)
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- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
comments below. Summing up last month’s column Last month, I asked what we could do to sustain organization diversity and whether we err in first hiring a more diverse workforce, perhaps to meet a goal,... View Details
Keywords: by James Heskett
- 03 Jul 2012
- First Look
First Look: July 3
well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies... View Details
Keywords: Sean Silverthorne
- February 2025 (Revised April 2025)
- Case
Institutional Neutrality, Restraint or Convenience?
By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort
In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details
Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States
Rose, Clayton S., Nicole Zelazko, and Alexis Lefort. "Institutional Neutrality, Restraint or Convenience?" Harvard Business School Case 325-022, February 2025. (Revised April 2025.)
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
change. It is true with respect to conflicts arising from the interaction of businesses with governments as well as with environmental and other nongovernmental organizations. It is true as workforces become more diverse and business... View Details
Keywords: by Martha Lagace
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
few years in deep study of the restaurant industry to create and deliver an MBA-level course at Harvard Business School called Challenges and Opportunities in the Restaurant Industry. Leveraging this work, we virtually convened in April a View Details
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
differences in CEO communication style. The words they choose are crucial to meaning, of course, but they also express themselves through tone and nonverbal clues such as facial gestures. Further, these verbal and nonverbal cues differ across View Details
Keywords: by Michael Blanding
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
also "to provide a work environment of openness built on trust where every member of the team feels free to express their views/opinions without fear of ridicule or reprisal." Debbe Kennedy called for management to insure View Details
Keywords: by Jim Heskett
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
because it means creating a culture where people feel a shared sense of purpose, identify with the group, have trust in co-workers, and share in rewards. A screenshot of the optimization tool, which shows managers how they could improve... View Details
Keywords: by Dina Gerdeman
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
risky—read: highly masculine—workplace, or, at least they have traditionally been. What we have learned to our astonishment, however, is that, over the past ten years, these workplaces have undergone a self-conscious change in culture... View Details
Keywords: by Mallory Stark
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
time with a diverse group of people with different backgrounds and experiences. By engaging with others, innovators increase the probability that they are going to gain useful insights. Finally, innovators are constantly experimenting.... View Details
- July 2021 (Revised October 2021)
- Case
Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)
By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
Business School Working Knowledge. [Image: mediaphotos] Related Reading Women Pay a Higher Career Price in Today's Always-On Work Culture Gender-Diverse Companies Thrive Only Where Diversity is Embraced How... View Details
Keywords: by Dina Gerdeman
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
keeping your supply chain costs as low as possible. First, however, a little background on the nature of risk and how companies seek to deal with it. The Nature Of Risk Risks lurk along the entire length of supply chains, and are as View Details
Keywords: by David Stauffer
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
rich and diverse backgrounds.” "It is both staggering and exciting to imagine how data and analytic capabilities will transform entire industries" Kris Ferreira, also a Technology and Operations Management Unit professor,... View Details
Keywords: by Dina Gerdeman
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
book with me after she raved about it and we both continue to reflect on key learnings. I swiftly followed this book with A Thousand Splendid Suns by Khaled Hosseini, which contributed towards my cultural awareness learning; it is also an... View Details
Keywords: by Kathryn Haviland
- September 2020 (Revised September 2021)
- Case
Student Success at Georgia State University (A)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised September 2021.)
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
for the short-term or the long-term, the three practices below might help your company to think through its pivot. Again, look to cross-functional teams As stated earlier, a cross-functional team assigned to this challenge would be one practice to consider. Ask this... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
think, is recognizing that global management is all about legitimizing diversity. We often talk about diversity in terms of race or gender. But it is really about a total perspective. It is about legitimizing View Details
Keywords: by Cynthia Churchwell
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
Midwesterner raised on a dairy farm, and Roy Whitcomb Riley, a Black Southerner, settled in Los Angeles shortly before their son’s birth, in 1981, after traveling the world for 18 years. They lived in Mid City, whose economic and racial View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 30 Sep 2019
- Book
Book Excerpt: Why a Volume on Race, Work, and Leadership
women grew 67 percent between 2007 and 2012, more growth than women-owned businesses as whole saw (Nielsen Report, 2017). In light of these advances, a recent study by Ernst and Young (2017) found that one-third of Americans surveyed said that the corporate focus on... View Details
Keywords: Re: Andi Wang