Publications

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December 2004 (Revised April 2006)
Case

Managing Diversity at Cityside Financial Services

By: Robin J. Ely and Ingrid Vargas

Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details

Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry

January 2000 (Revised April 2000)
Case

StarMedia: Launching a Latin American Revolution

By: Thomas R. Eisenmann and Jon K Rust

By the fall of 1999, StarMedia had sprinted to a sizable lead in the race to acquire Latin American Internet users. Its pan-regional, horizontal portal was the first to target Spanish- and Portuguese-language speakers on the Internet, registering 1.2 billion page views... View Details

Keywords: Private Ownership; History; Risk Management; Business Cycles; Corporate Entrepreneurship; Infrastructure; Media; Emerging Markets; Cross-Cultural and Cross-Border Issues; Web; Information Technology Industry; Web Services Industry

01 Dec 1997
News

Making Real Progress in the Middle East: The Bottom-Up, Economic Solution

than 35 Israeli-Jordanian and Israeli- Egyptian joint ventures are already up and running. Why are top Middle Eastern business leaders now seeking out strategic alliances with their neighbors? What benefits can regional cooperation at the... View Details

Keywords: Michael Porter, Yagil Weinberg, and Noreena Hertz

01 Dec 2018
News

Research Is the Foundation

language change can bridge differences and facilitate cross-border collaboration.” —Tsedal Neeley, Professor of Business Administration Private Capital Project Private capital is just that—private. As a... View Details

04 Jan 2012
First Look

First Look: January 4

PublicationsCases about Redefining Global Strategy Authors:Pankaj Ghemawat and Jordan I. Siegel Publication:Harvard Business Publishing, 2011 An abstract is unavailable at this time. Publisher's Link:... View Details

Keywords: Carmen Nobel

15 Sep 2009
First Look

First Look: September 15

post-merger integration in a cross-border acquisition, and more general issues related to currency hedging and international taxation. Purchase this case: http://harvardbusiness.org/search/210017/ Shenzhen Development Bank Harvard View Details

Keywords: Martha Lagace

Web

Launching Global Ventures - Course Catalog

Designing the Right Global Business Model: Analyze how entrepreneurs design and refine models for cross-border viability, to understand what makes business models thrive where... View Details

December 2020 (Revised April 2021)
Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal

Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details

01 Dec 2001
News

Q&A: John Quelch

or elsewhere — bring an understanding of international contexts and cross-border issues to their teaching and research. We would like Baker Library to be a truly international resource, and we are looking at Harvard View Details

Keywords: Deborah Blagg

01 Mar 2008
News

Faculty Books

in entrepreneurship, the historical origins of "born global" companies; the importance of networks in new international market development; the role of public policy in shaping cross-border entrepreneurial activity; and the effect of... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Apr 2000
News

HBS Global Conference Set for Berlin in June

moderate discussions among prominent business leaders from around the world. The topics to be considered -- such as "The Future of the European Welfare State," "Entrepreneurship in Europe," "Corporate Governance: Converging toward a... View Details

12 Jan 2010
First Look

First Look: Jan. 12

http://www.hbs.edu/research/pdf/10-027.pdf Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation Author:James K. Sebenius Abstract When facing a cross-border negotiation, the standard preparatory assessments—of the... View Details

Keywords: Martha Lagace

15 Nov 2016
News

Uncovering The Secrets of Mittelstand Success

companies prevalent in German-speaking countries—has long captured the attention of global business practitioners and scholars. Why are these firms so competitive globally, particularly in emerging markets, and how have they managed to... View Details

10 Jun 2002
Research & Ideas

How to Look at Globalization Now

"Distance Still Matters" in the September 2001 issue of Harvard Business Review for discussion of different dimensions of distance that matter for cross-border activity.) In contrast, replication... View Details

Keywords: by Martha Lagace

January 2009 (Revised June 2009)
Case

KenCall - Can Nik Nesbitt's Venture Succeed in Kenya?

Nik Nesbitt is preparing a presentation of his Kenyan contact center startup to a group of angel investors visiting for the first time. The task has given him cause for some soul searching: has it been worth it to battle the impoverished infrastructure and... View Details

Keywords: Business Model; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Kenya