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- All HBS Web (976)
- Faculty Publications (120)
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- February 2022 (Revised January 2024)
- Supplement
Winning Business at Russell Reynolds (C)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
- 23 Apr 2013
- First Look
First Look: April 23
more than 250,000 invitees, resulting in 150 research ideas and hypotheses. The goal of opening up idea generation and disaggregating the different stages of the research process was to expand the number and range of people who might participate. Today, seven View Details
Keywords: Sean Silverthorne
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic planning functions in one office,... View Details
Keywords: by Loren Gary
- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
countries that were known as tech leaders. The researchers also found that the effect of nonstop flights on innovation outcomes was stronger for routes with shorter north-south distances, which cross over less longitudinal distance. Some... View Details
- 18 Feb 2009
- First Look
First Look: February 18, 2009
millions of African farmers and their families achieve food security and lift themselves out of poverty. By 2008, AGRA had assembled a strong leadership team and had funded numerous small projects ranging from seed development to... View Details
Keywords: Martha Lagace
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
pricing can be found in the article Deconstructing the Price Tag.) The Brain Shopping Experiment In a series of experiments, participants went shopping—while lying on their backs inside a functional magnetic resonance imaging (fMRI)... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
advantage of a natural experiment, in that we observe products that fulfill the same function being developed by very different organizational forms. At one extreme are commercial software firms, in which the organizational participants... View Details
Keywords: Sean Silverthorne
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
across multiple types of necessary evils: Have pairs or teams perform these tasks together. Create ample time and space after these tasks for people to decompress and debrief. Provide the right physical environment—a quiet, private area... View Details
Keywords: by Martha Lagace
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
top assume otherwise. “Having communication that goes bottom-up is just as important as having communication that goes top-down.” "In many cases you have an executive team that's so sure about company strategy, but then you go inside the... View Details
Keywords: by Carmen Nobel
- 28 Aug 2012
- First Look
First Look: August 28
agreement, 2) how the nature of the BD function evolves as a technology startup matures, and 3) the attributes of effective BD managers. Purchase this note:http://hbr.org/search/812107-PDF-ENG Barclays Capital and the Sale of Del Monte... View Details
Keywords: Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then... View Details
Keywords: Sean Silverthorne
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
period, they showed us how work was actually done in practice in dozens of plants. Kent and I went to Toyota plants and those of suppliers here in the U.S. and in Japan and directly watched literally hundreds of people in a wide variety of roles, View Details
- 19 May 2015
- First Look
First Look: May 19
dominance, with income. Given familiar functional form assumptions on utility and the distributions of ability and preferences, a simple statistic for the effect of preference heterogeneity on marginal tax rates is derived. Numerical... View Details
Keywords: Sean Silverthorne
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
guys! Not only did the store layout not conform to the buying behavior of many women, but also the store support staff were not always oriented to providing help in ways women wanted to be helped. For example, while women were interested in learning about the View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
substantially when the managers and lawyers work as partners both to craft the objectives and to devise the means of accomplishing them. Fifth, every firm should have a general counsel or chief legal officer—one person either in-house or in an outside firm who oversees... View Details
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
my god,” replied the lawyer, finally noticing the bloody left shoulder where his arm once was. “Where's my Rolex?!” Do you think your friends would find that joke amusing—well, maybe those who aren’t lawyers? A research team led by... View Details
Keywords: by Dina Gerdeman
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
problems. Positioning your service or product as “AI for health care” or “AI for sales” is not nearly specific enough. While you can sell AI tools to data science teams or IT departments, business leaders want to know you understand their... View Details
Keywords: by Rocio Wu
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
functioning of an effective board of directors, which is legally elected by the owners and has legal responsibilities and powers. My recommendations about a board of directors also apply to a board or council of advisors, one that is... View Details
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
boutiques? (Nanda stuck with small museum shops and specialty catalogs at first, in spite of all the advance publicity.) Is it better to partner with an American product design firm and risk prohibitive expense, or to team up with a... View Details