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- All HBS Web (498)
- Faculty Publications (55)
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- 28 Oct 2008
- First Look
First Look: October 28, 2008
teams tend to develop products with more modular architectures. Furthermore, the differences between systems are substantial—the pairs we examine vary by a factor of eight, in terms of the potential for a design change to propagate to... View Details
Keywords: Martha Lagace
- 18 Oct 2011
- First Look
First Look: October 18
behalf of families and (b) bank forbearance policies regarding overdrawn customers. We focus on five factors to explain the incidence of involuntary closures: personal traits, community traits, economic trends, bank policies, and credit... View Details
Keywords: Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
take advantage of the opportunity, which is consistent with the idea that it is the mere availability of human contact that mitigates anxiety’s deleterious effects. Finally, in a field experiment conducted with a credit union’s... View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
framework for categorizing a range of inventory policies, including optimal inventory policies, that can be employed in a single-stage supply chain. We take the existence of a wide range of inventory policies, including what we would term... View Details
Keywords: Martha Lagace
- 15 Oct 2008
- First Look
First Look: October 15, 2008
effectively within the newly merged entities. No PDF is available at this time. Reputation and Competition: Evidence from the Credit Rating Industry Authors:Bo Becker and Todd Milbourn Abstract Fair and accurate View Details
Keywords: Martha Lagace
- 25 Oct 2016
- First Look
October 25, 2016
outlet store use. Consumers who shop at outlet stores also do not differ significantly from those who shop at regular stores in terms of income. I use a structural demand model to show that consumers are segmented according to their... View Details
Keywords: Sean Silverthorne
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
changing corporate world beset by reorganization, downsizing, and recession. Of that group, the Bulletin asked four members of the class to share some of their views on sizing up and seizing opportunity. Their discussion gives insights into the last quarter century,... View Details
Keywords: by Susan Young
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
such period on record. Significant financial failures returned to the marketplace in the late 1980s with the savings and loan crisis, followed by a rash of bank failures in the early 1990s that forced the government to recapitalize the FDIC's Bank Insurance Fund. Long... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
driven retailers is that all players are reasonably satisfied with their current market share. If some players want to gain share at the cost of profitability, then loyalty systems can escalate into intense price wars from which shoppers win short View Details
- 08 Jun 2010
- First Look
First Look: June 8
within three years it had four million active customers. This success prompted line-of-business managers to request that Jen and Doug include more functionality in the bank's mobile app that was specific to its businesses, such as credit... View Details
Keywords: Martha Lagace
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
2.94; so they did learn. And they certainly gave their coaches a lot of credit for helping them both in the start-up period and throughout the extraordinary change that occurred in that period. We were witness to a sea change in the... View Details
Keywords: by Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
components decrease in the absence of bundling, and consumers who had previously purchased bundles might delay purchases, resulting in lower revenues. We also find that mixed bundling dominates pure bundling and pure components in terms... View Details
Keywords: Anna Secino
- 20 Feb 2008
- First Look
First Look: February 20, 2008
price gouging and laws regulating the terms of mortgages may have support because consumers recognize that many people do not optimize their consumption effectively and because they are angry at firms that take advantage of this. These... View Details
Keywords: Martha Lagace
- 20 Dec 2016
- First Look
December 20, 2016
induces U.S. manufacturing firms to contract their operations along multiple margins of activity goes a long way toward explaining the response of U.S. innovation to the China trade shock. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51998... View Details
Keywords: Carmen Nobel
- 18 Dec 2012
- First Look
First Look: December 18
before September 2012 to identify survey instruments used to measure teamwork and to assess their conceptual content, psychometric validity, and relationships to outcomes of interest. We searched the ISI Web of Knowledge database and identified relevant articles using... View Details
Keywords: Carmen Nobel
- 01 Feb 2011
- First Look
First Look: Feb. 1
terms of the strokes or putts gained per round relative to the field. Using this metric, we can determine what portion of a player's overall performance is due to advantage (or loss) gained through putting, and conversely, what portion of... View Details
- 15 Dec 2015
- First Look
December 15, 2015
always a good thing. Getting excited too early can lead you to act rashly and gloating about the final terms can alienate your counterparts. But if feelings of excitement, like other emotions, are well managed, everyone can feel like a... View Details
Keywords: Carmen Nobel
- 04 Dec 2012
- First Look
First Look: December 4
component firms and sustain overall system-level innovation over the longer term. We present two longitudinal case studies, drawn from the IT industry, which provide contrasting examples of outsourcing strategies in terms of the number of... View Details
Keywords: Carmen Nobel