Core Values - Publications - Faculty & Research

25 Sep 2006
Research & Ideas

How Software Platforms Revolutionize Business

transformed nearly every major industry for the past quarter century." Think of software platforms as ring leaders of ecosystems in which a few or many companies can participate to reach users. These core products, like Windows, for... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

15 May 2018
First Look

New Research and Ideas, May 15, 2018

productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details

Keywords: Dina Gerdeman

Program

Competing in the Age of Digital Platforms

artificial intelligence further propels the opportunity and need to leverage a platform model for competitive advantage. AI companies are evolving into the next generation of platforms. This program will show you how to create sustainable View Details

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

Core Ideas: The Origins of Corporate Misconduct When I wrote “Managing for Organizational Integrity,” I was drawing on a decade of research and personal experience that had convinced me that a new approach to corporate ethics was needed.... View Details

Keywords: by Dina Gerdeman

Web

Accounting & Management - Faculty & Research

care delivery. March 2025 (Revised April 2025) Case Perplexity: Redefining Search By: Suraj Srinivasan , Michelle Hu, Sriraghav Srinivasan and Radhika Kak By early 2025, Perplexity had rapidly evolved from a modest startup into a trailblazing "answer engine" View Details

Program

Aligning Strategy and Sales

Summary A company's sales organization is a core vehicle for implementing business strategy—yet there's often a big gap between the company's strategic objectives and the way its sales organization actually functions. In this program, you... View Details

Program

Leading Global Businesses

of crisis. In parallel, the program will guide you in a profoundly personal exploration that builds your self-awareness and emotional intelligence, delving into the core of your experience to strengthen your capacities as a global... View Details

19 Sep 2023
HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

whether we should adopt AI—but rather, when and how to do so,” says Andy Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School. Wu’s recent case study and background note, AI Wars and the Generative AI View Details

Keywords: by Ben Rand; Technology; Information Technology

June 2016
Supplement

FANUC Corporation: Reassessing the Firm's Governance and Financial Policies Spreadsheet Supplement

By: Benjamin C. Esty and Akiko Kanno

In February 2015, Daniel Loeb (a US-based activist investor) announced his firm had a large investment in FANUC Corporation, a leading producer of industrial robots and software for machine tools. Loeb was demanding that the Japanese firm change its financial and... View Details

Keywords: Financial Management; Valuation; Investment Funds; Policy; Corporate Governance; Macroeconomics; Investment Activism; Change Management; Financial Strategy; Cross-Cultural and Cross-Border Issues; Japan; United States

Citation

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03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

wants. Now remember you're if you're at HBS you're doing plenty of math. For you Divinity School students, remember back to high school. Sorry. And you can raise, you can raise the value of a fraction by increasing the numerator or by... View Details

Keywords: by HBS Staff

June 2016 (Revised May 2017)
Case

FANUC Corporation: Reassessing the Firm's Governance and Financial Policies

By: Benjamin C. Esty, Nobuo Sato and Akiko Kanno

In February 2015, Daniel Loeb (a U.S.–based activist investor) announced his firm had a large investment in FANUC Corporation, a leading producer of industrial robots and software for machine tools. Loeb was demanding that the Japanese firm change its financial and... View Details

Keywords: Hedge Funds; Economic Policy; Investments; Government Policy; Deregulation; Financial Management; Valuation; Investment Funds; Policy; Corporate Governance; Macroeconomics; Investment Activism; Change Management; Financial Strategy; Cross-Cultural and Cross-Border Issues; Japan; United States

Citation

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03 Mar 2009
First Look

First Look: March 3, 2009

control over pricing and associated revenues from the content to the content provider in order to reduce price competition at the platform level. Download the paper: http://www.hbs.edu/research/pdf/08-009.pdf Applying the Care Delivery View Details

Keywords: Martha Lagace

01 Nov 2021
What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

their core values if they want these good leadership characteristics to be part of their culture.” MB added, “Empathy requires a complete culture shift, which doesn’t happen overnight, and it requires... View Details

Keywords: by James Heskett

Angela Q. Crispi

Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to research, and the... View Details

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

organizational boundaries. "No organization can go it alone." Curate talent. Expanding their traditional network of talent requires leaders who can identify and assess the capabilities, mindsets, and values of individuals the corporation... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

Web

Harvard Business School Online Courses & Learning Platforms

and learn how to evaluate a business’s performance, prospects, and value to make strategic investment decisions that generate financial success. 8 weeks, 5–6 hrs/week Enroll by April 10 $1,850 Certificate New Entrepreneurial Marketing... View Details

17 Mar 2015
First Look

First Look: March 17

allows bank depositors to remain "sleepy": they do not have to pay attention to transient fluctuations in the market value of bank assets. In contrast, shadow banks create money-like claims by giving their investors an early... View Details

Keywords: Sean Silverthorne

Web

Publications - Institute For Strategy And Competitiveness

capitated payments. January 2020 Presentation Value-Based Health Care Core Concepts Value-Based Health Care Core Concepts by Professor Michael E. Porter Professor Michael E. Porter presents the current... View Details

Web

Podcast - Business & Environment

6 of the Paris Agreement and advising on global carbon finance. Amy explains how ICVCM uses a multi-stakeholder approach to enhance the integrity of carbon credits, including by developing ten Core Carbon Principles (CCPs) and using them... View Details

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new book, The Ownership Quotient, is underway, written with Sasser... View Details

Keywords: by Sean Silverthorne

Publications