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- 2017
- Other Book
Good Work: The Taylor Review of Modern Working Practices
By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
Taylor, Matthew, Greg Marsh, Diane Nicol, and Paul Broadbent. Good Work: The Taylor Review of Modern Working Practices. London: Great Britain, Department for Business, Energy & Industrial Strategy, 2017. Electronic.
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
relationship with them is important." Hayley Blunden That’s a problem, since rubbing powerful colleagues the wrong way could impact “every aspect of one’s career, from opportunities for promotion to abilities to develop one’s network to... View Details
Keywords: by Dina Gerdeman
- 12 Oct 1999
- Research & Ideas
What It Takes: Minorities in the Executive Suite
strengthen their relationships with colleagues and supervisors," he says. As a result, people of color typically begin having notable careers when they break into middle management. "Minority managers do, in fact, have to be... View Details
Keywords: by Judith A. Ross
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
relationships and their core capabilities and expertise. Given the complexity and uncertainty, sequencing and timing of the projects needed to execute these new opportunities is critical. So too is the... View Details
Keywords: by Danielle Kost
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
launches a major new program. Yet, when the organization did not redefine employee roles, responsibilities, and rewards, nor alter many core systems and procedures, individual and group behaviors at Alpha returned to the way they... View Details
Keywords: by Martha Lagace
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
The recent collapse of the eight-story Rana Plaza garment factory in Bangladesh was a red alert for every company that has embraced the "virtual organization" model and the outsourcing that goes with it. The lure of the model is obvious. Virtual corporations... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
evolving relationship with growing business ecosystems. Excerpt from Chapter 9: Principles for Growing Ecosystems Traditional businesses, often accustomed to a more self-contained and linear approach, might find it challenging to adjust... View Details
- 14 Sep 2010
- First Look
First Look: September 14, 2010
of lighter labor market regulations and more human capital specialize relatively more in people management. There is evidence for complementarities between information and communication technology, decentralization, and management, but the View Details
Keywords: Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
top-management, CEO-focused client services. Consulting firms make growth their primary objective It’s worth recalling that these strategy firms were founded on the core principles of professionalism and highly selective client... View Details
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
proposition that all nonprofit organizations, indeed all SMDOs, should be high-performing. Q: Nonprofit boards must have effective relationships with their CEOs, but what role do board leaders have in fostering those relations? Where can... View Details
Keywords: by Sean Silverthorne
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
changed with the times, what improvements, if any, have they experienced in customer satisfaction and financial performance? Shapiro: Unfortunately, we did not formally maintain relationships with the many companies that we used as field... View Details
Keywords: by Sarah Jane Johnston
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
with a comparison of two different systems under which he worked, preferring pay for performance "based on my direct impact on profit, relationship with my client, project team performance and development of individual members of my... View Details
Keywords: by James Heskett
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
version 1.0 of that concept. Remind us what that was, and how version 2.0, which you introduce in this book, updates this idea. Schlesinger: The basic relationships between employees, customers, and financial results, in that order, that... View Details
- 16 Sep 2014
- First Look
First Look: September 16
exogenous shocks to household income in rural India: the dramatic reduction in import tariffs in the early 1990s and rainfall variations. We find that trade shocks, previously shown to raise relative poverty, also increased the incidence of violent crimes and property... View Details
Keywords: Sean Silverthorne
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Harrison, and Tom Martin Abstract—Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in... View Details
Keywords: Sean Silverthorne
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
negotiate in the right order. Sorting Out The Possibilities When Steve Perlman was preparing to launch WebTV in 1996, he faced a critical sequencing dilemma. He had obtained seed funding, developed the technology to bring the Internet to ordinary television sets,... View Details
Keywords: by James K. Sebenius
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
energizing, and that this energy is manifested in employees’ behaviors at work. Our theorizing draws on a review of the work engagement literature, in which we identify three core characteristics of work engagement: (a) a positive... View Details
Keywords: Sean Silverthorne
- Article
Soul and Machine (Learning)
By: Davide Proserpio, John R. Hauser, Xiao Liu, Tomomichi Amano, Burnap Alex, Tong Guo, Dokyun (DK) Lee, Randall Lewis, Kanishka Misra, Eric Schwarz, Artem Timoshenko, Lilei Xu and Hema Yoganarasimhan
Machine learning is bringing us self-driving cars, medical diagnoses, and language translation, but how can machine learning help marketers improve marketing decisions? Machine learning models predict extremely well, are scalable to “big data,” and are a natural fit to... View Details
Keywords: Machine Learning; Marketing Applications; Knowledge; Technological Innovation; Core Relationships; Marketing; Applications and Software
Proserpio, Davide, John R. Hauser, Xiao Liu, Tomomichi Amano, Burnap Alex, Tong Guo, Dokyun (DK) Lee, Randall Lewis, Kanishka Misra, Eric Schwarz, Artem Timoshenko, Lilei Xu, and Hema Yoganarasimhan. "Soul and Machine (Learning)." Marketing Letters 31, no. 4 (December 2020): 393–404.
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
multiple stakeholders, including funders, boards, and clients—all while staying true to a core mission and values. In today's climate of scarce economic resources, the pressure for nonprofits to show quantifiable results is greater than... View Details
Keywords: by Julia Hanna
- 13 Oct 2010
- First Look
First Look: October 13, 2010
degree of coordination required in the relationship, and that the effect of dispute approach on resolution costs is moderated by the degree of power asymmetry between the parties. Thus, even after controlling for various attributes of the exchange View Details
Keywords: Sean Silverthorne