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- All HBS Web
(2,316)
- People (7)
- News (406)
- Research (1,491)
- Events (4)
- Multimedia (5)
- Faculty Publications (838)
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- 06 Dec 2021
- News
Tipping Point
purchase price—with about 3 percent of consumers choosing to tip. She believes consumer education and trust, as well as frictionless tipping options, will drive those numbers higher. When Kahawa launched... View Details
- 01 Mar 2012
- News
Making Finance Personal
inspire, formulate, and drive new and improved product design and development, even without specialized knowledge. With its consumer base, for example, Intuit went from conducting a single experiment with customers of TurboTax, its... View Details
- 01 Sep 2006
- News
Faculty Books
Corporate Information Strategy and Management by Lynda M. Applegate, Robert D. Austin, and F. Warren McFarlan (Irwin/McGraw-Hill) This extensive collection of HBS cases devoted to IT gives an overview of contemporary information systems and View Details
- 01 Feb 2000
- News
Financial Services 24/7
Wallet READ MORE Breaking Down Barriers: The Electronic Wallet Operational Efficiency With more and more consumers using the Internet to conduct transactions of all kinds and with the size of firms growing, the reliability of View Details
Keywords: Susan Young
- 01 Mar 2016
- News
Off Script
(Thinkstock) Prescription drug spending increased by more than 13 percent in the United States in 2014, raising health insurance premiums and the ire of consumers and politicians. The reasons behind the rise are many, including the high... View Details
- 01 Apr 1998
- News
Sparking Internet Commerce
and renamed Firefly Network, Inc., in August 1996. "Privacy, security, and consumer trust are essential to our business and to the development of all Internet commerce," notes Grouf. "We were the first company to have an annual privacy... View Details
Keywords: Garry Emmons
- 13 May 2014
- News
Inside Africa
look like when she was an investment banker. Originally from Los Angeles, Clarke is a “triple-winner” at Harvard, having earned her undergraduate, law, and business degrees from the University. While interest in such areas as constitutional law, public protection, and... View Details
Keywords: Constantine von Hoffman
- 01 Dec 2003
- News
Selling Digital Privacy
If regulation won’t stop privacy invasion, what will? HBS professor John Deighton has an answer that involves convincing companies to pay us consumers to use our private information. Instead of relying on regulators to protect our privacy... View Details
- 01 Dec 2011
- News
Ticktock
The cases deal with universal entrepreneurial consumer product questions: Should the product be sold at big-box stores or through upscale specialty boutiques? (In the beginning, Nanda stuck with small museum shops and specialty catalogs,... View Details
- 27 Jul 2015
- News
Will Samsung Pay Pay Off?
- 15 May 2020
- News
New Menu
its food supply, considered the uncertainties climate change is introducing into the global food market and set a target of fulfilling 30 percent of its nutritional needs domestically by 2030; alternative protein sources could help the country realize that goal. Tyson... View Details
- 25 Apr 2023
- News
Class of 2022 Startups Sweep Alumni New Venture Competition
and Sylvan Guo, for Hue, an e-commerce technology platform that helps brands and retailers to showcase short-form, customer-generated video reviews on their websites. The virtual audience then awarded the Crowd Favorite prize of $5,000 to... View Details
Keywords: Margie Kelley
- 18 Mar 2014
- News
The Oz of Data Opens the Curtain
crunching. Acxiom, say analysts, has constructed the world's largest consumer database. Nearly 25,000 servers track data on 700 million consumers worldwide, including most US consumers, assembling... View Details
- 01 Mar 2019
- News
Ask the Expert: Auto Pilot
London’s congestion fee, for example, might be waived for shared rides. We know that consumers care about the price, but we’re also finding that once passengers get into a shared ride they actually enjoy meeting new people and being the... View Details
- 12 Jul 2011
- News
Phone Fun
“Mobile phones are becoming more, not less relevant,” he observed in Campaign, noting that the devices are such a mainstay of modern culture that young consumers will find a way to afford them, even during economic downturns. A key... View Details
- 01 Jun 2015
- News
Five-Star Research
When Assistant Professor Michael Luca began studying online consumer reviews in 2008, then four-year-old Yelp.com, cofounded by Jeremy Stoppelman (MBA 2005), had 10 million reviews. Today, it has more than 71 million reviews, and the... View Details
- 12 Apr 2011
- News
Twelve Global Finalists Compete at HBS
Arab Emirates Rohit Dev Thakwani, OPM 37 2008 SpendWisor.com consumer electronics marketplace Midwest/Central U.S. HBS Club of Chicago Marc Hoecker, MBA '08 vinsnap mobile automotive marketing New England HBS Association of Boston Marco... View Details
Keywords: Multiple alumni
- 01 Mar 2005
- News
Better Care at Lower Cost
As the opening presenter at the two-day conference, sponsored by the HBS Health Industry Alumni Association, Christensen made the case for how disruptive innovation could give consumers access to simpler, less expensive, quality care.... View Details
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Tatsuyuki Saeki: Putting Stock in New Options at Nasdaq Japan Edwin Yu: Bidding on the Future Khoo Teng Chye: Technology Turnaround in Singapore Jimmy Lai Chee-ying: Rags, Riches, and Risk William K.L. Fung (MBA 1972): E-Commerce and... View Details
- 01 Mar 2012
- News
Speak English, Please!
proficient in English, or risk demotion. “I was simply astonished,” said one engineer interviewed after the announcement. “Many Rakuten employees are allergic to English.” At Rakuten, an online shopping mall that does not sell to View Details