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  • All HBS Web  (2,316)
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  • All HBS Web  (2,316)
    • People  (7)
    • News  (406)
    • Research  (1,491)
    • Events  (4)
    • Multimedia  (5)
  • Faculty Publications  (838)
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  • 06 Dec 2021
  • News

Tipping Point

purchase price—with about 3 percent of consumers choosing to tip. She believes consumer education and trust, as well as frictionless tipping options, will drive those numbers higher. When Kahawa launched... View Details
Keywords: April White; Food Manufacturing; Manufacturing
  • 01 Mar 2012
  • News

Making Finance Personal

inspire, formulate, and drive new and improved product design and development, even without specialized knowledge. With its consumer base, for example, Intuit went from conducting a single experiment with customers of TurboTax, its... View Details
Keywords: Garry Emmons; Management of Companies and Enterprises; Management; Computer Systems Design and Related Services; Professional Services
  • 01 Sep 2006
  • News

Faculty Books

Corporate Information Strategy and Management by Lynda M. Applegate, Robert D. Austin, and F. Warren McFarlan (Irwin/McGraw-Hill) This extensive collection of HBS cases devoted to IT gives an overview of contemporary information systems and View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Feb 2000
  • News

Financial Services 24/7

Wallet READ MORE Breaking Down Barriers: The Electronic Wallet Operational Efficiency With more and more consumers using the Internet to conduct transactions of all kinds and with the size of firms growing, the reliability of View Details
Keywords: Susan Young
  • 01 Mar 2016
  • News

Off Script

(Thinkstock) Prescription drug spending increased by more than 13 percent in the United States in 2014, raising health insurance premiums and the ire of consumers and politicians. The reasons behind the rise are many, including the high... View Details
Keywords: Insurance Carriers and Related Activities; Finance
  • 01 Apr 1998
  • News

Sparking Internet Commerce

and renamed Firefly Network, Inc., in August 1996. "Privacy, security, and consumer trust are essential to our business and to the development of all Internet commerce," notes Grouf. "We were the first company to have an annual privacy... View Details
Keywords: Garry Emmons
  • 13 May 2014
  • News

Inside Africa

look like when she was an investment banker. Originally from Los Angeles, Clarke is a “triple-winner” at Harvard, having earned her undergraduate, law, and business degrees from the University. While interest in such areas as constitutional law, public protection, and... View Details
Keywords: Constantine von Hoffman
  • 01 Dec 2003
  • News

Selling Digital Privacy

If regulation won’t stop privacy invasion, what will? HBS professor John Deighton has an answer that involves convincing companies to pay us consumers to use our private information. Instead of relying on regulators to protect our privacy... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2011
  • News

Ticktock

The cases deal with universal entrepreneurial consumer product questions: Should the product be sold at big-box stores or through upscale specialty boutiques? (In the beginning, Nanda stuck with small museum shops and specialty catalogs,... View Details
Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Manufacturing
  • 27 Jul 2015
  • News

Will Samsung Pay Pay Off?

Keywords: mobile pay; Samsung; Apple; Google; Telecommunications; Information
  • 15 May 2020
  • News

New Menu

its food supply, considered the uncertainties climate change is introducing into the global food market and set a target of fulfilling 30 percent of its nutritional needs domestically by 2030; alternative protein sources could help the country realize that goal. Tyson... View Details
  • 25 Apr 2023
  • News

Class of 2022 Startups Sweep Alumni New Venture Competition

and Sylvan Guo, for Hue, an e-commerce technology platform that helps brands and retailers to showcase short-form, customer-generated video reviews on their websites. The virtual audience then awarded the Crowd Favorite prize of $5,000 to... View Details
Keywords: Margie Kelley
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

crunching. Acxiom, say analysts, has constructed the world's largest consumer database. Nearly 25,000 servers track data on 700 million consumers worldwide, including most US consumers, assembling... View Details
Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information
  • 01 Mar 2019
  • News

Ask the Expert: Auto Pilot

London’s congestion fee, for example, might be waived for shared rides. We know that consumers care about the price, but we’re also finding that once passengers get into a shared ride they actually enjoy meeting new people and being the... View Details
Keywords: Jen McFarland Flint; Motor Vehicle and Parts Dealers; Retail Trade
  • 12 Jul 2011
  • News

Phone Fun

“Mobile phones are becoming more, not less relevant,” he observed in Campaign, noting that the devices are such a mainstay of modern culture that young consumers will find a way to afford them, even during economic downturns. A key... View Details
Keywords: Telecommunications; Information; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Jun 2015
  • News

Five-Star Research

When Assistant Professor Michael Luca began studying online consumer reviews in 2008, then four-year-old Yelp.com, cofounded by Jeremy Stoppelman (MBA 2005), had 10 million reviews. Today, it has more than 71 million reviews, and the... View Details
Keywords: April White; News, Library, Internet, and Other Services; Information
  • 12 Apr 2011
  • News

Twelve Global Finalists Compete at HBS

Arab Emirates Rohit Dev Thakwani, OPM 37 2008 SpendWisor.com consumer electronics marketplace Midwest/Central U.S. HBS Club of Chicago Marc Hoecker, MBA '08 vinsnap mobile automotive marketing New England HBS Association of Boston Marco... View Details
Keywords: Multiple alumni
  • 01 Mar 2005
  • News

Better Care at Lower Cost

As the opening presenter at the two-day conference, sponsored by the HBS Health Industry Alumni Association, Christensen made the case for how disruptive innovation could give consumers access to simpler, less expensive, quality care.... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Apr 2001
  • News

Beyond the Rim: New Paths to Success in Asia

Tatsuyuki Saeki: Putting Stock in New Options at Nasdaq Japan Edwin Yu: Bidding on the Future Khoo Teng Chye: Technology Turnaround in Singapore Jimmy Lai Chee-ying: Rags, Riches, and Risk William K.L. Fung (MBA 1972): E-Commerce and... View Details
Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services
  • 01 Mar 2012
  • News

Speak English, Please!

proficient in English, or risk demotion. “I was simply astonished,” said one engineer interviewed after the announcement. “Many Rakuten employees are allergic to English.” At Rakuten, an online shopping mall that does not sell to View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Retail Trade
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