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  • November 2016
  • Case

Jollibee Foods Corporation

By: Boris Groysberg and Katherine Connolly
When Tony Tan Caktiong stepped down as president and CEO of Jollibee Foods Corporation (JFC) in mid-2014, Ernesto Tanmantiong, his younger brother, succeeded him. In 2016, the brothers were working together to realize the company’s vision of making JFC a truly... View Details
Keywords: Values; Vision; Fast Food; Values and Beliefs; Goals and Objectives; Expansion; Philippines
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  • December 1993 (Revised August 1998)
  • Case

Bitter Competition: The Holland Sweetener Company versus NutraSweet (A)

The NutraSweet Co. has very successfully marketed aspartame, a low-calorie, high-intensity sweetener, around the world. NutraSweet's position was protected by patents until 1987 in Europe, Canada, and Japan, and until the end of 1992 in the United States. The case... View Details
Keywords: Patents; Competitive Strategy; Food and Beverage Industry; Canada; Japan; United States; Europe
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  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for... View Details
Keywords: by Rachel Layne
  • January 1992 (Revised December 1994)
  • Background Note

Note on E-Mail and Privacy: U.S. Law and Company Policies

By: Lynn S. Paine
Describes the legal landscape of employee privacy as it applies to e-mail interception: the various legal theories on which a privacy claim might be based and proposed federal legislation relevant to the subject. Also describes the policies companies like UPS,... View Details
Keywords: Risk and Uncertainty; Information; Rights; Government Legislation; Internet and the Web; Interpersonal Communication; Ethics; Theory; Policy; Employees
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  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

For a better shot at landing the top job at today’s companies, aspiring CEOs should set aside their slide presentations and work on their listening skills instead, new research suggests. Companies are increasingly seeking socially adept... View Details
Keywords: by Jay Fitzgerald
  • 01 Aug 2016
  • Blog Post

Reflecting on the Value of an MBA

professor left us with: “to increase the value of a call option, crank up the volatility.” At first, this doesn’t sound inspirational. Let me explain. When I arrived at HBS, after four years of building software, I had no finance training... View Details
  • 09 Jun 2023
  • Blog Post

How to Communicate your Organizations’ People-Centered Values

diversity and inclusion are mission statements and the existence of Employee Resource Groups. Mission statements and company values are often publicly accessible on organizations’ websites. Evaluate if your... View Details
Keywords: All Industries

    W.R. Grace & Co: Dealing with Asbestos Torts (HBS Case #213046)

    A manufacturer of building products and specialty chemicals, W. R. Grace & Co. filed for Chapter 11 bankruptcy in response to a flood of lawsuits alleging that its products contained asbestos, and had caused hundreds of thousands of people to contract... View Details

    • 28 Jun 2022
    • Book

    The Moral Enterprise: How Two Companies Profit with Purpose

    How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
    Keywords: by Avery Forman
    • 15 Nov 2018
    • Blog Post

    Valuing an MBA: Beyond Dollars and “Sense"

    university’s generous financial aid, designed to ensure that financial need doesn’t interfere with deserving students’ ability to take part in and contribute to the HBS community, amplifies an already strong economic value proposition. ... View Details
    • 30 Oct 2005
    • Research & Ideas

    Tuning Jobs to Fit Your Company

    Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to... View Details
    Keywords: by Robert Simons
    • November 2011
    • Teaching Note

    Pacific Grove Spice Company (Brief Case)

    By: William E. Fruhan Jr. and Craig Stephenson
    Teaching Note for Product Number 4366. View Details
    Keywords: Capital Expenditures; Investments; Acquisitions; Securities Analysis; Valuation; Investment; Acquisition; Capital Budgeting
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    • 10 Dec 2020
    • News

    How Long Can a Company Thrive Doing Just One Thing?

    • 06 Feb 2006
    • What Do You Think?

    Should CEOs of Public Companies Offer Earnings Guidance?

    practice of providing detailed information about the company's "quarterly standings, stock prices, new acquisitions, etc.," concludes that "anyone who has stock or investments in a public company should be privileged to... View Details
    Keywords: by James Heskett; Financial Services
    • 01 Mar 2006
    • News

    The Little Ice-Cream Company That Could

    Oakland to inquire about franchise opportunities. Founded during the Depression by William Dreyer and Joseph Edy, Dreyer’s had established a Bay Area reputation for premium quality and inventiveness, dating back to the debut of its Rocky Road flavor in 1929. The View Details
    Keywords: Roger Thompson; Food Manufacturing; Manufacturing
    • 17 Feb 2003
    • Research & Ideas

    Building Communities as Well as Companies

    research, figure out what's going to be hot, and be adaptable to the market. Brand yourself and create value by using whatever resources you have at hand." Groves outlined a few common characteristics of View Details
    Keywords: by Julia Hanna
    • November 2009
    • Article

    Is it Fair to Blame Fair Value Accounting for the Financial Crisis?

    By: Robert C. Pozen
    When the credit markets seized up in 2008, many heaped blame on "mark to market" accounting rules, which require banks to write down their troubled assets to the prices they'd fetch if sold on the open market - at the time, next to nothing. Recording those assets below... View Details
    Keywords: Cost Accounting; Fair Value Accounting; Financial Crisis; Assets; Governing Rules, Regulations, and Reforms; Crisis Management; Standards; Banking Industry
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    • 01 Oct 2001
    • Research & Ideas

    How To Make Restructuring Work for Your Company

    restructuring process be managed and the many barriers to restructuring overcome so that as much value is created as possible? 3. Marketing. How should the restructuring be explained and portrayed to investors so that View Details
    Keywords: by Stuart C. Gilson
    • July 1997
    • Case

    Ford Motor Company: Maximizing the Business Value of Web Technologies

    One of the largest companies in the world decides to aggressively deploy Web technology and must manage and support the new technology. A discussion of infrastructure renewal, application development, extranets, and content management is included. View Details
    Keywords: Organizational Change and Adaptation; Value Creation; Information Technology; Infrastructure; Internet and the Web; Manufacturing Industry; Auto Industry
    Related
    • 05 Jul 2021
    • What Do You Think?

    Do Companies Really Need Chief Experience Officers to Know Their Customers?

    School Press, 2003), p. 74. Katie Deighton, “Some Chief Experience Officers Want to Make Their Jobs Disappear,” The Wall Street Journal, June 23, 2021. James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, The Value Profit... View Details
    Keywords: by James Heskett