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  • All HBS Web  (1,478)
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  • Research Summary

Overview

By: Jeffrey J. Bussgang

Start Up Strategy and Management
Bussgang’s research focuses on applying Lean Startup principles to early-stage technology companies as well as the challenges and opportunities when scaling startups. His work led to the creation of the MBA elective... View Details

  • January 2000 (Revised June 2000)
  • Case

Alloy.com: Marketing to Generation Y

By: John A. Deighton and Gil McWilliams
A profitable dot com company? Alloy.com retails clothing to teens by catalog. Alloy uses a Web site to convert prospects and build community. The result is a business with the economics of a direct marketer and the market capitalization of an Internet start-up. The... View Details
Keywords: Marketing Strategy; Internet and the Web; Business and Community Relations; Partners and Partnerships; Customer Relationship Management; Decision Choices and Conditions; Business Startups; Information Technology Industry; Consumer Products Industry
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Deighton, John A., and Gil McWilliams. "Alloy.com: Marketing to Generation Y." Harvard Business School Case 500-048, January 2000. (Revised June 2000.) (request a courtesy copy.)
  • November 2005 (Revised February 2009)
  • Case

Publicis Groupe: Leading Creative Acquisitions

By: Rosabeth M. Kanter and Ryan Raffaelli
The CEO of a French-based advertising agency network led a series of high-profile acquisitions that created the world's 4th largest global communications company, after a failed strategic alliance taught him lessons about leadership and business relationships. View Details
Keywords: Mergers and Acquisitions; Leadership; Management Succession; Partners and Partnerships; Cooperation; Integration; France
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Kanter, Rosabeth M., and Ryan Raffaelli. "Publicis Groupe: Leading Creative Acquisitions." Harvard Business School Case 506-010, November 2005. (Revised February 2009.)

    Jill J. Avery

    Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

    Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels & motels; food; beverage
    • 26 Nov 2019
    • Blog Post

    Black Excellence: AASU’s 2019 Fall Retreat in Review

    motivators." The partner perspective was also tightly integrated and welcomed. Chaka Tyson, HBS partner to Tyler Simpson (MBA '20), reflected on the experience, "Attending the retreat was a... View Details
    • 20 Feb 2020
    • Blog Post

    Know Your Audience – Recruiting HBS Students for Technology

    School. They also engage with students through coaching, the student Tech Club, and educational programs and have a finger on the pulse of student interest. Get to know this experienced team as your key partners in recruiting for... View Details
    Keywords: Technology
    • 21 Jul 2023
    • Blog Post

    Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

    well as to large community groups and their members. In his role, McClain will design capital products, and identify and negotiate agreements with capital partners who provide fairly priced funds for... View Details
    Keywords: Nonprofit / Government
    • Profile

    Ruzwana Bashir

    Ruzwana Bashir is one of those talented people who could have taken a variety of paths to success. But Bashir, who grew up in North Yorkshire town in a small community of British-Pakistani families, knew from a young age that she wanted... View Details
    • 27 Jan 2012
    • Working Paper Summaries

    Discretion Within the Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization

    Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman
    • 2011
    • White Paper

    Brands Are People Too! Harnessing the Power of Brand Warmth and Competence

    By: Chris Malone, Jill Avery and S. T. Fiske
    Research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge, and behave towards one another. Understanding how consumers judge brands using social processes akin to those used in... View Details
    Keywords: Brands; Brand Management; Customer Relationship Management; CRM; Brand Positioning; Brand Equity; Customers; Customer Focus and Relationships; Customer Satisfaction; Brands and Branding; Marketing; Marketing Communications; Marketing Strategy; Consumer Products Industry
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    Malone, Chris, Jill Avery, and S. T. Fiske. "Brands Are People Too! Harnessing the Power of Brand Warmth and Competence." White Paper Series, Relational Capital Group, Newtowne Square, PA, 2011.
    • 13 Nov 2018
    • First Look

    New Research and Ideas, November 13, 2018

    the variety of sources of communications about the Prizes, the advent of new high-value awards, and the effects on the Nobel brand of recent troubling events in partner organizations. The “essence of the... View Details
    Keywords: Dina Gerdeman
    • January 1995 (Revised April 1996)
    • Case

    Wildfire

    The company Wildfire offers a product that is a virtual secretary--embedded in the phone system. Students can call 1-800-WILDFIRE and hear a product demonstration. All the commands, from calling, to setting up meetings, to providing reminders, are verbal--told to the... View Details
    Keywords: Communication Technology; Market Entry and Exit; Product Marketing; Communications Industry; Communications Industry
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    Sviokla, John J., and Steven M. Salzinger. "Wildfire." Harvard Business School Case 195-193, January 1995. (Revised April 1996.)
    • 06 Sep 2024
    • Blog Post

    Harvard Business School Announces 2024 Goldsmith Fellows

    Harvard Business School (HBS) has announced the 2024 recipients of the Horace W. Goldsmith Fellowships. Established in 1988 by the Horace W. Goldsmith Foundation and Richard L. Menschel (MBA 1959), a former director of the foundation and a limited View Details
    • Web

    Publications - Faculty & Research

    Citation Find at Harvard Register to Read Related De Freitas, Julian. "Don’t Let an AI Failure Harm Your Brand." Harvard Business Review 103, no. 4 (July–August 2025): 126–133. June 2025 Case Bessemer Venture Partners (2025) By: Jo Tango... View Details
    • 14 Sep 2021
    • Blog Post

    How to Support Your Employees’ Career Development

    across industries and directly managed hundreds of employees who have grown their careers under her leadership. As part of her role, Fitzpatrick also regularly provides support to recruiting partners as they seek to recruit, hire, and... View Details
    Keywords: All Industries
    • 08 Jul 2008
    • First Look

    First Look: July 8, 2008

    early in a relationship. We show that certain kinds of exchange partners can systematically reap differential returns from a common history of interaction. Organizational similarity significantly enhances the ability of exchange View Details
    Keywords: Martha Lagace
    • October 2007
    • Case

    iPhone vs. Cell Phone

    By: David B. Yoffie and Michael Slind
    The launch of Apple's iPhone marked a pivotal new chapter in the story of mobile music (the uniting of digital music players with mobile phones). The iPhone combined an iPod music player, a cell phone, and a mobile Internet device, along with a camera and other... View Details
    Keywords: Communication Technology; Music Entertainment; Product Launch; Partners and Partnerships; Mobile and Wireless Technology; Communications Industry; Communications Industry
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    Yoffie, David B., and Michael Slind. "iPhone vs. Cell Phone." Harvard Business School Case 708-451, October 2007.
    • December 2022
    • Article

    'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

    By: Nicole Abi-Esber, Jennifer E. Abel, Juliana Schroeder and Francesca Gino
    People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
    Keywords: Feedback; Helping; Prosocial Behavior; Misprediction; Relationships; Interpersonal Communication; Perspective
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    Abi-Esber, Nicole, Jennifer E. Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Journal of Personality and Social Psychology 123, no. 6 (December 2022): 1362–1385.
    • 28 Feb 2024
    • Blog Post

    African American Student Union Spotlight on Entrepreneurship

    The HBS African American Student Union (AASU) aims to create a close-knit community for its members from the time they choose to join HBS, through their transition to the second year, and extending beyond graduation. In this feature, we... View Details
    • May 20, 2016
    • Comment

    World Health Organization Lacks Leadership to Combat Pandemics

    By: John A. Quelch
    When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
    Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Biotechnology Industry; Health Industry; Journalism and News Industry; Medical Devices and Supplies Industry; Public Administration Industry; Tourism Industry; Transportation Industry; Travel Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
    Citation
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    Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
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