Publications

14 Aug 2023
Blog Post

Crossing the Bridge: A Reflection on the HKS/HBS Joint Degree Program

have had coffee chats with a former United States Governor, Fortune 500 CEOs, revered thought leaders, and international diplomats solely because of events on campus and in the classroom. I have been elected as Co-President of the Black... View Details

August 2024
Case

Keurig: A Return to Growth

By: David Fubini and Patrick Sanguineti

By the early 2010s, Keurig Green Mountain (KGM) had lost the momentum that had made it the name in at-home coffee brewing in North America. Following a series of product missteps, negative media scrutiny, and ongoing challenges to its partner relationships, in late... View Details

Keywords: Turnaround; Mergers and Acquisitions; Decisions; Initial Public Offering; Global Strategy; Growth and Development Strategy; Going Public; Diversification; Expansion; Food and Beverage Industry

29 Jan 2020
News

Study: How Schmoozing Helps Men Get Ahead

18 May 2017
Blog Post

Why We Recruit: Hilton

Marketing, etc.) and actively recruited at HBS through Corporate presentations, coffee chats, and on-campus recruiting days. What recruiting tactics have you found most successful in engaging with students and/or alumni at HBS?We like to... View Details

Keywords: Hospitality

14 Aug 2012
First Look

First Look: August 14

case:http://hbr.org/search/412123-PDF-ENG Green Mountain Coffee Roasters: Confidential Information for Negotiation with Keurig Thomas R. Eisenmann, Shikhar Ghosh, and James K. SebeniusHarvard Business School Case 812-103 Case provides... View Details

Keywords: Sean Silverthorne

28 Apr 2020
Blog Post

A Crash Course in Saving a Family Business

return home to Queens, NY, to both complete her first-year MBA studies online, and launch an e-commerce site to help her parents’ small business, Bean&Bean Coffee Roasters, stay afloat. “It’s been surreal. This morning, I had a... View Details

20 Jul 2011
News

The Most Innovative Companies Today—And Tomorrow

29 Aug 2016
News

What happened to the opera music at Starbucks?

March 1999 (Revised June 2004)
Case

Keurig

By: Paul W. Marshall and Jeremy Dann

Nick Lazaris becomes Keurig's third CEO in three years, after one founder was fired and the other decided to leave the company. He inherits a company that has made several abortive attempts to launch its new coffee brewing system. Now, problems with crucial suppliers... View Details

Keywords: Resignation and Termination; Product Launch; Supply Chain Management; Problems and Challenges; Risk and Uncertainty; Manufacturing Industry

12 Nov 2013
First Look

First Look: November 12

714-409 Coffee Wars in India: Café Coffee Day Takes on the Global Brands Café Coffee Day (CCD) is contemplating how to respond to the entry of Starbucks into the Indian View Details

Keywords: Sean Silverthorne

Research Summary

Research and Publication Interests

Michelle Craig McDonald is currently writing a Harvard Business School case study on the impact of the International Coffee Act on small producers. She is interested in early American economic development, especially the role of foreign trade and re-exported... View Details

18 Aug 2020
Blog Post

Innovating in the Hot Market of Cold Brew

Jackson Shuttleworth (HBS MBA 2020) had his first cold drip in a New Orleans coffee shop in February 2019, from which began his journey to obtain a decent cold drip device for the home. After giving up on four different cold drip makers,... View Details

14 May 2013
Blog Post

The Self-Discovery Process

that helped me build my résumé. I had countless cups of coffee with people in different industries to hear first-hand about them and the company they worked for. It was a very busy two months, but very productive. The process of... View Details

Keywords: Consulting

06 Sep 2018
News

Starbucks, florists and other warning signs home prices are about to go up

04 Apr 2012
News

Is It Better to Promote From Within?

08 Dec 2014
Blog Post

A New Way to Recruit

When I was a student at HBS, I spent a lot of time discussing my career with classmates who were interested in learning about my experiences working in venture capital, or as a summer intern at a start-up. HBS coffee chats are a great way... View Details

05 Mar 2013
First Look

First Look: March 5

allows students to discuss issues surrounding director performance assessment, director elections, investor engagement with companies, and director reputation. Purchase this case:http://hbr.org/search/113050-PDF-ENG Trouble Brewing for Green Mountain View Details

Keywords: Sean Silverthorne

May 1989 (Revised September 1989)
Case

Jacobs Suchard: Reorganizing for 1992

By: Robert G. Eccles Jr.

Jacobs Suchard, the Swiss-based coffee and chocolate producer, is preparing for the common market and EEC 1992. At the time of the case, the company is still organized toward independent, local country markets, and believes it must move toward a more global... View Details

Keywords: Organizational Change and Adaptation; Expansion; Organizational Structure; Markets; Global Strategy; Food and Beverage Industry; Switzerland