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- All HBS Web
(5,544)
- People (24)
- News (1,737)
- Research (1,326)
- Events (13)
- Multimedia (253)
- Faculty Publications (845)
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- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
of the Class of 1997 (Jennifer Scott Fonstad, David Rosenblatt, and John Iannuccillo) continued the campaign, and the contest was off and running. "We had some reluctance in... View Details
- March 2022
- Article
Estimating the Effectiveness of Permanent Price Reductions for Competing Products Using Multivariate Bayesian Structural Time Series Models
By: Fiammetta Menchetti and Iavor Bojinov
Researchers regularly use synthetic control methods for estimating causal effects when a sub-set of units receive a single persistent treatment, and the rest are unaffected by the change. In many applications, however, units not assigned to treatment are nevertheless... View Details
Keywords: Causal Inference; Partial Interference; Synthetic Controls; Bayesian Structural Time Series; Mathematical Methods
Menchetti, Fiammetta, and Iavor Bojinov. "Estimating the Effectiveness of Permanent Price Reductions for Competing Products Using Multivariate Bayesian Structural Time Series Models." Annals of Applied Statistics 16, no. 1 (March 2022): 414–435.
- June 2018
- Article
Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged
By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
- 2012
- Working Paper
Risky Business: The Impact of Property Rights on Investment and Revenue in the Film Industry
By: Venkat Kuppuswamy and Carliss Y. Baldwin
Our paper tests a key prediction of property rights theory, specifically, that agents will respond to marginal incentives embedded in property rights when making non-contractible, revenue-enhancing investments (Grossman and Hart, 1986; Hart and Moore, 1990). Using rich... View Details
Keywords: Property Rights; Property; Rights; Investment; Contracts; Revenue; Motivation and Incentives; Motion Pictures and Video Industry; United States
Kuppuswamy, Venkat, and Carliss Y. Baldwin. "Risky Business: The Impact of Property Rights on Investment and Revenue in the Film Industry." Harvard Business School Working Paper, No. 13-007, July 2012. (Revised August 2012.)
- 07 Feb 2012
- Working Paper Summaries
Earnings Management from the Bottom Up: An Analysis of Managerial Incentives Below the CEO
Keywords: by Felix Oberholzer-Gee & Julie Wulf
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
trips that don't happen. As a result of increased online shopping, traffic across the retail sector is falling (by as much as 50% when the holiday months of 2010 are compared... View Details
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
When the FBI charged Shawn Hogan and two others with defrauding eBay of about $21 million in affiliate marketing sales, Benjamin G. Edelman was watching closely behind the scenes. Edelman's name rarely came up at the time View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
unfair to high performers—that it was fairer to lay off the weak links and support the strong ones. “It’s a little surreal to watch a room full of people discuss what you did,” Cote said following the class... View Details
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
pays the rest. "I’m really worried about what’s happened to our drug prices and the incentives we have embedded in our system to encourage high prices." After analyzing the drug expenses of more than 3 million Medicare Advantage patients... View Details
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
at least one year. It's an essential element of a program that places special emphasis on, and rewards, verbal contributions to classes as well as leadership of teamwork both... View Details
Keywords: by James Heskett
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
to the judges—five teams in each of the two class sessions that Brown taught this spring. Ideas included ways to revive existing luxury brands (marketing diamonds Shreve, Crump & Low to a younger... View Details
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
symbol and a renforcer of social and class divisions. Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance Employees facing increased workloads usually tackle easier... View Details
Keywords: by Sean Silverthorne
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
both could be very direct as well. Hesselbein, according to one account, once lectured a class of retiring CEOs that included Alan Mulally, who was out of a job at Boeing prior... View Details
Keywords: Re: James L. Heskett
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
on the Ideal Gas Law and its effects on a football’s pounds per square inch (PSI) of air pressure. TRADITION OF SUCCESS The class discussion evolved from whether the Patriots... View Details
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
immigrants are responsible for a lot of great companies,” says William Kerr, the Dmitri V. D’Arbeloff — MBA Class of 1955 Professor of Business... View Details
Keywords: by Michael Blanding
- April 2023
- Article
Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession
By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
a trigger point for his classes to start broader discussions about how to grow a sustainable, profitable business. They need to weigh what Thomke calls the P’s: production, pricing, products, and productivity. It also raises the question... View Details
- 01 Mar 2011
- Working Paper Summaries
How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools
- 2010
- Working Paper
Course Materials For: 'Being a Leader and the Effective Exercise of Leadership - An Ontological Model'
By: Werner H. Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This course is designed to leave students being leaders and exercising leadership effectively as their natural self-expression - rather than attempting to learn the characteristics, styles, and skills of noteworthy leaders, and then trying to remember and apply them... View Details
Erhard, Werner H., Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "Course Materials For: 'Being a Leader and the Effective Exercise of Leadership - An Ontological Model'." Harvard Business School Working Paper, No. 09-038, October 2010.
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
Should companies let employees keep working remotely after the COVID-19 pandemic ends? Assessing the impact of remote work has involved a lot of guesswork for business leaders, but it doesn’t have to be that... View Details
Keywords: by Danielle Kost