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Show Results For
- All HBS Web
(1,345)
- People (1)
- News (336)
- Research (339)
- Events (1)
- Multimedia (10)
- Faculty Publications (85)
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- 24 Sep 2014
- Op-Ed
Stop Thinking of Climate Change as a Religious or Political Issue
You sometimes hear people say things like, "I believe in global warming" or "I don't believe in climate change." It seems odd to approach climate change in this way, as though it were a question of belief, like religion. Most of the time when we confront uncertainty in... View Details
- 30 Jul 2014
- Lessons from the Classroom
Teaching The Deal
thinking they are fine and find out they are too passive or too aggressive." Intense Emotions Can Work Students learn that it's important to keep their emotions in check in many cases, but at the same time, successful negotiations... View Details
- 04 Sep 2012
- Research & Ideas
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
in action? Check out the mercurial ups and downs of the nearest startup. "They're always unfiltered," Mukunda says. "In pretty much every case the personal quirks of the entrepreneur will have a huge impact." View Details
Keywords: by Kim Girard
- 09 Apr 2012
- Research & Ideas
Who Sways the USDA on GMO Approvals?
regulatory capture cannot be used the same on agencies," contends Shon R. Hiatt, an assistant professor at Harvard Business School. "There are a lot of checks and balances and firewalls in place." So how are these agencies... View Details
- 05 Mar 2013
- First Look
First Look: March 5
pricing in quarters where they have a financial incentive to close a deal, resulting in mispricing that costs the vendor 6%-8% of revenue. Robustness checks demonstrate that price discrimination by the vendor does not explain the... View Details
Keywords: Sean Silverthorne
- 03 Jan 2018
- Sharpening Your Skills
5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)
feels compelled to share every sordid moment of your life online, yet are also aware that most job recruiters check candidates’ social media channels during the hiring process? Then maybe you rely on apps like Snapchat and Instagram... View Details
Keywords: by Carmen Nobel
- 27 Mar 2005
- Research & Ideas
Should I Pay the Bribe?
other countries, and give them a grade. This would introduce some external checks on judicial systems that have become too politicized to be of any real use in the fight against corruption. View Details
Keywords: by Cynthia D. Churchwell
- 06 Jan 2003
- Research & Ideas
Why Expensing Options Doesn’t Solve the Problem
WorldCom or Adelphia. The failures at those companies were more likely caused by a combination of fraud committed by individuals, inadequate control and governance systems that tolerated clear conflicts of interest, and a frothy market in which analysts failed to do... View Details
Keywords: by William Sahlman
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
organizations with whom we've had no previous contact that get in touch with us to check up on the latest thinking that they say has influenced their management over the past decade or so. Finally, the service profit chain turns up in... View Details
Keywords: by Sean Silverthorne
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
Assistance Program (SNAP), commonly known as food stamps. They first designed a mobile site called Easy Food Stamps that streamlined SNAP enrollment, then developed the Fresh EBT app that allowed users to quickly and easily check their... View Details
Keywords: Carmen Nobel
- 07 Mar 2018
- Research & Ideas
Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.
its employees and retirees are sent to New England Baptist Hospital for joint replacement surgery. Because the provider is getting paid one price, that leads to greater accountability for patient outcomes, Kaplan says. "When we buy a car we don’t send a separate... View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
insufficient institutional checks and balances. At Enron at the end of 1999, the options that were vested were worth $2.4 billion. That is too much temptation to put in front of people—temptation to sell out secretly, "cooking the... View Details
Keywords: by Harvard Management Update
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
translates upstream to a company’s willingness to produce new products.” That could take the form of more diagnostic tests or other complementary technologies that would help monitor procedures—for example, a new device to check the... View Details
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
was rented out and at what price. Rentrak monitored the scanner data and performed audits and spot checks to monitor compliance with the revenue-sharing contracts. Fifty years ago, Narayanan added, the movie industry did almost the same... View Details
Keywords: by Martha Lagace
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
stocks and mutual funds. An "investment bar" offered personal computers where the customer could do her banking, check her investment portfolio, or just surf the Internet. There were comfortable couches, where she could relax,... View Details
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
I need to get on with my presentation, getting checked out and so forth. But, I'm a little happy too, because now I have something to talk about. And so I'm holding this little story in my back pocket waiting for the appropriate time in... View Details
Keywords: by W. Earl Sasser
- 22 Feb 2000
- Research & Ideas
Social Capital Markets: Creating Value in the Nonprofit World
40 years. "These are people entering their retirement years very engaged,"Emerson says. "They are not going to be happy just writing a check andgoing to the annual dinner." Finally, says Grossman, there's... View Details
Keywords: by Anne Kavanagh
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
a check on my own behavior because of the triggers in the environment. It is possible that at some point in time these triggers will be gone. ... One of the premises in the chapter and involved in other research we do is that it is often... View Details
Keywords: by Martha Lagace
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
checks and balances to keep them accountable, including detailed financial reporting, private companies have no such thing. Because of that, the SEC currently allows only accredited investors—meaning those who can attest to a certain... View Details
- 08 Jan 2018
- Research & Ideas
The Startling Percentage of Financial Advisors with Misconduct Records
wedding march with the tagline: “You wouldn’t hire an organist without hearing them first, so why would you invest without checking BrokerCheck?” Since the working paper appeared in 2016, some firms proactively took it upon themselves to... View Details