Charitable Lead Trusts - Publications - Faculty & Research

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

the hiring process for as long as possible in the early stages. The first 10-15 employees will set the culture of your company, and how you lead them will set the tone for leadership going forward. As you start to bring on more members of... View Details

Keywords: by Julia Austin

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

concerns). They can be countered by “power antidotes,” humility and empathy, that lead to achieving goals in responsible ways. Power antidotes support such things as diversity, inclusion, “voice” for everyone, psychological safety,... View Details

Keywords: by James Heskett

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

higher standard. Financial results are a must, but in addition, leading companies are expected to achieve those results by acting in an ethically acceptable manner. This represents a dramatic departure from centuries of tradition holding... View Details

Keywords: by Carla Tishler

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

also "to provide a work environment of openness built on trust where every member of the team feels free to express their views/opinions without fear of ridicule or reprisal." Debbe Kennedy called for management to insure... View Details

Keywords: by Jim Heskett

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details

Keywords: by Dina Gerdeman

24 Jul 2017
Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

and lead author of the paper “Pseudo-Set Framing,” written while she was a doctoral student at Harvard Business School. The term “pseudo-set” refers to the idea that the set is kind of arbitrary—manufactured for the sole purpose of... View Details

Keywords: by Carmen Nobel

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

such barriers are often a root cause of toxic culture and, in fact, hundreds of honest conversations that I and my colleagues have observed revealed their particular company’s toxic culture. Such revelation wouldn’t be worth much if it didn’t View Details

Keywords: by Michael Beer

16 May 2023
In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

life of an early-stage business. When a situation is declared code red, startups should know who’s on point for communication with each stakeholder, who’s leading a process and how each process will be led. Also, plan for retrospectives... View Details

Keywords: by Avery Forman; Technology; Financial Services

January 2004 (Revised February 2005)
Case

Timberland and Community Involvement (Abridged Version)

By: James E. Austin and James Quinn

When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he made community involvement an integral part of the company's strategy. Under Swartz's leadership, Timberland formed a close partnership with City Year, the national corps of... View Details

Keywords: Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Corporate Strategy; Manufacturing Industry

Citation

Educators

Purchase

11 Apr 2017
First Look

First Look at New Research, April 11

calculations—are powerful. Even though algorithms often outperform human judgment, people resist allowing a numerical formula to make decisions for them (Dawes, 1979). Nevertheless, people increasingly depend on algorithms to inform their decisions. Eight experiments... View Details

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

discrimination among users, most recently through Project Lighthouse. Poor design invites discrimination Airbnb's early design choices were aimed at facilitating a user's trust both in the platform and fellow users, but some of those... View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

always lead to the benefits the organizations had anticipated. For example, many organizations anticipated that fundraising would be easier once they were larger. In fact, fundraising did not necessarily become easier with organizational... View Details

Keywords: by Martha Lagace

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

by their insurers. Along with a number of well-known chefs and restaurateurs, Keller is leading a group named BIG (Business Interruption Group) to wage a legal, political, and public relations effort to mandate payment for policies with... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the paper argues, is meaning. “You and I need to build View Details

Keywords: by Michael Blanding

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

ever work.'" On the flipside, research has found that entering negotiations with a positive attitude tends to lead to better outcomes—when both sides are agreeable and conciliatory, it builds a level of View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

21 Apr 2015
First Look

First Look: April 21

productivity gains are often attributed to within-firm productivity improvement; however, an alternative, less emphasized explanation is between-firm selection and market reallocation, whereby competition from multinationals leads to... View Details

Keywords: Carmen Nobel & Sean Silverthorne

30 Jul 2013
First Look

First Look: July 30

chlorine tablets to purify their drinking water? Behavioral economics has shown us that we don't always act in our own best interests. This is as true of health decisions as it is of economic ones. An array of biases, limits on cognition, and motivations View Details

Keywords: Anna Secino

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational leadership The book Talk, Inc.: How View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

21 Jun 2011
First Look

First Look: June 21

results are consistent with an experimentation hypothesis in which tight monitoring of decisions leads to more control but less learning. An Evolutionary Approach to Financial History Author: Niall Ferguson Publication: Cold Spring Harbor... View Details

Keywords: Sean Silverthorne

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

the overall objectives of the firm in relation to customers, investors, and regulators. Now people are chosen to step into these roles and the organization is set in motion. What will happen in real time? Once on the job, the bonding drive will View Details

Keywords: by Paul Lawrence & Nitin Nohria

Publications