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- All HBS Web
(1,009)
- People (1)
- News (372)
- Research (470)
- Multimedia (8)
- Faculty Publications (212)
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- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
Drivers on Interstate 25 in Colorado have been speculating about the fate of hundreds of Volkswagen cars sitting in a lot near Pikes Peak International Raceway. It’s one of 37 sites in the United States where the automaker is storing... View Details
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
options. Both seats had equivalent safety ratings, but one came with additional convenience features and an almost 20 percent higher price tag. Higher- and lower-income Alex both bought the more expensive car seat; however, lower-income... View Details
Keywords: by Rachel Layne
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
conversations elicits the information needed to continuously improve the organization. “If you’re a responsible car owner, you don’t go more than a year without having it in for maintenance, to have it diagnosed and checked over,” Beer... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
fact that this car seemed to be targeted toward women was highly problematic for many in the brand community," says Avery, "and a lot of their conversations were related to themes of masculinity and femininity and how the... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
calculation this way: "The potential costs to me for speaking out seem reasonably certain and somewhat immediate; the potential benefit to me for speaking out seems rather uncertain and definitely long-range." In the corporate world, Detroit's V-8 View Details
Keywords: by Garry Emmons
- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
- 29 Sep 2022
- Op-Ed
Inclusive Leadership Advice: Get Comfortable With the Uncomfortable
performing without preparation or a script—responding to others in the moment, listening to your inner voice, and bursting out with whatever comes to mind. In my book Rebel Talent, I noted that improvisation is like steering a car by... View Details
Keywords: by Francesca Gino
- 08 Apr 2019
- Sharpening Your Skills
The Life of Luxury and How to Sell It
Research released recently by iseecars.com seems to indicate a fleeting happiness with luxury cars. New buyers of BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche sell them more frequently in the first year than owners of other models. View Details
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
With very clean emissions, 60 and 70 MPG fuel consumption, and lots of power, diesel compacts would provide stiff competition to hybrids. But GM has just lost its ability to develop small cars with the sale of its Opel subsidiary to... View Details
- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
accustomed to our favorite celebrities peddling everything from cars to life insurance, but influencers occupy a different space in public perception, as seekers and discoverers. “When influencers promote a brand, they’re also introducing... View Details
- 15 Sep 2021
- Research & Ideas
Don't Bring Me Down: Probing Why People Tune Out Bad News
No one wants to hear that their car exhaust is hurting the planet, or that their jeans were made in a sweatshop, or that their doughnut might give them diabetes one day. In fact, people often go to great lengths to avoid information that... View Details
Keywords: by Kristen Senz
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
A simple view of negotiation presents a cold transaction between what one person has and what the other person is willing to pay for it. If the price is right, the deal gets done. As anyone who has recently bought a car or sold a house... View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Presented with a goal to build a car "under 2,000 pounds and under $2,000" by 1970, employees overlooked safety testing and designed a car where the gas tank was vulnerable to explosion from rear-end... View Details
Keywords: by Sean Silverthorne
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
making all decisions solo), and still needs some oversight. More than 100 employees: Capable of borrowing the car for a weekend road trip with friends. Hand over the keys! If your leaders feel that you won’t give them the keys, that you... View Details
Keywords: by Julia Austin
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
of their biggest insights was how difficult it was to reach up across their bodies to reach the seatbelt," says Norton. "Until you are actually in the car in that situation, it would never occur to you." By donning the suits, designers... View Details
Keywords: by Michael Blanding
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
existing, conformist cultures. The results are not terribly compelling. These organizational cultures seem mismatched and contradictory—like a car whose front door has been replaced with one of a different color. But many other companies... View Details
Keywords: by Ranjay Gulati
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
suggest that you wouldn't swerve even to save your life. Once the game begins, however, your threat simply may not be credible. Now consider this strategy: Once the cars are headed directly toward each other, you unscrew your steering... View Details
Keywords: by Deepak Malhotra
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
customers to buy their company's product rather than a competitor's, championing an Electrolux vacuum cleaner rather than a Hoover, for instance. Salesmen could be effective in this regard, pointing out marginal differences between one product and another. If two View Details
Keywords: by Laura Linard