Cars - Publications - Faculty & Research

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

The modern world is fueled by matchmaking. Going out on the town? Uber pairs you with a driver you can choose based on ratings, proximity, and even car model. Craving a vacation? Simply filter getaways based on locale and price through... View Details

Keywords: by Kara Baskin

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

transportation needs). “There’s no feeling of ownership surrounding cars anymore,” says Gulati, who meets regularly with Big Three auto manufacturer executives. “Millennials don’t feel like they need to own a View Details

Keywords: by Carmen Nobel

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

first of the three fundamental approaches to reflection has traditionally been called contemplation, or downshifting from time to time. At work, many people tend to focus on output, and their minds act like race car engines, firing on all... View Details

Keywords: by Dina Gerdeman

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Chief People Officer Teuila Hanson joins William Kerr to discuss workplace trends, skills, credentials, diversity, internal mobility, social capital, and change management. Volvo Cars Retools Its Talent Strategy for an EV Future The shift... View Details

Keywords: by Danielle Kost

25 Oct 2010
HBS Case

Tesco’s Stumble into the US Market

California families. The result was perhaps a bias toward gaining evidence in support of a predetermined strategy. California is a car culture. Most households undertake a weekly shopping expedition, supplemented with stock-up purchases... View Details

Keywords: by Sean Silverthorne; Retail

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

and children by not only providing medical care, but also working to rehabilitate people’s homes and provide vocational training for parents. She initially shied away from seeking help from the rich and powerful—people she saw as greedy and corrupt, who drove expensive... View Details

Keywords: by Jay Fitzgerald

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety... View Details

Keywords: by Jay Fitzgerald

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge... View Details

Keywords: by Rachel Layne

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

Drivers on Interstate 25 in Colorado have been speculating about the fate of hundreds of Volkswagen cars sitting in a lot near Pikes Peak International Raceway. It’s one of 37 sites in the United States where the automaker is storing... View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

04 Feb 2002
Research & Ideas

How a Juicy Brand Came Back to Life

The job's dull and the car is more safe than sporty, but at least you can get a little wild at lunch with a Mango Madness. Given the difference between the two brand identities, it's no surprise that they didn't both thrive under the same... View Details

Keywords: by John Deighton; Food & Beverage

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

(Editor’s note: Fix This! is a series of occasional stories about industries that provide bad consumer experiences and how they can be fixed.) Consumers routinely list buying a car as the worst shopping experience imaginable. So it may be... View Details

Keywords: by Sean Silverthorne; Auto

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

calculation this way: "The potential costs to me for speaking out seem reasonably certain and somewhat immediate; the potential benefit to me for speaking out seems rather uncertain and definitely long-range." In the corporate world, Detroit's V-8 View Details

Keywords: by Garry Emmons

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

book The Next Convergence, Spence focuses on what he calls tradable jobs (making things like cars that can be made somewhere else—largely manufacturing jobs) and nontradable jobs (like nurses and auto mechanics, the vast majority of whom... View Details

Keywords: by James Heskett; Manufacturing

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

performing without preparation or a script—responding to others in the moment, listening to your inner voice, and bursting out with whatever comes to mind. In my book Rebel Talent, I noted that improvisation is like steering a car by... View Details

Keywords: by Francesca Gino

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

making all decisions solo), and still needs some oversight. More than 100 employees: Capable of borrowing the car for a weekend road trip with friends. Hand over the keys! If your leaders feel that you won’t give them the keys, that you... View Details

Keywords: by Julia Austin

08 Apr 2019
Sharpening Your Skills

The Life of Luxury and How to Sell It

Research released recently by iseecars.com seems to indicate a fleeting happiness with luxury cars. New buyers of BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche sell them more frequently in the first year than owners of other models. View Details

Keywords: by Sean Silverthorne; Auto; Retail; Fashion

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details

Keywords: by Ray Kluender; Insurance

29 Jan 2024
Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details